Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Online Casinos in general: Casumo violates its own FAQ > Case for MGA?

Topic created on 06th Dec. 2020 | Page: 1 of 1 | Answers: 4 | Views: 1,466
Casual
Rookie

Casumo violates its own FAQ > Case for MGA?

6th Dec. 2020, at 08:49 am CET#1
1 Like

Liked this post: B****r
Moin

Casumo promises in their FAQ that they process every withdrawal within 72 hours. Now I'm waiting since Tuesday evening for a payout and it happens exactly NOTHING. Can I do something with the MGA or are they once again toothless tigers? what can I do to get the money really fast? The live support brings me nothing because there are always the same cheap excuses come "Yes we have so many payout requests" Bla Bla Bla. Do I care as a player? Deposit is instant and payout takes forever although fully verified? It used to work better for them.

Someone has an idea?

This post has been translated automatically

z4ch3rl

Casumo violates its own FAQ > Case for MGA?

6th Dec. 2020, at 08:56 am CET#2
0 Likes

Nobody has liked this post so far
At some point I got an email from them saying that they can't meet the 72-hour deadline at the moment because most of the employees are in their home offices. My last payments took about 5 days each.

This post has been translated automatically

Anonym

Casumo violates its own FAQ > Case for MGA?

6th Dec. 2020, at 12:24 pm CET#3
0 Likes

Nobody has liked this post so far

Casual wrote on 06.12.2020 at 08:49: Moin

Casumo promises in their FAQ that they process every withdrawal within 72 hours. Now I'm waiting since Tuesday evening for a payout and it happens exactly NOTHING. Can I do something with the MGA or are they once again toothless tigers? what can I do to get the money as quickly as possible? The live support brings me nothing because there are always the same cheap excuses come "Yes we have so many payout requests" Bla Bla Bla. Do I care as a player? Deposit is instant and payout takes forever although fully verified? It used to work better for them.

Someone has an idea?

Nu but wait and do not rush so.Are also just people and not all are marathon runners, if winners are stressed with Verification ect., they are complaining, but casinos should be stressed without if and but.It does not matter whether immediately or late payout, if everything is in order, your win is also paid out.And Casumo always pays out.

This post has been translated automatically

Casual
Rookie

Casumo violates its own FAQ > Case for MGA?

6th Dec. 2020, at 12:43 pm CET#4
0 Likes

Nobody has liked this post so far
Herould wrote on 06/12/2020 at 12:24 PM

Nu but wait and do not rush so.Are also just people and not all are marathon runners, if winners are stressed with Verification ect, they are grumbling, but casinos should be stressed without if and but.It does not matter whether immediately or late payout, if everything is in order, your win is also paid out.And Casumo always pays out.

Well I'm a little very annoyed because I had actually planned for this weekend... So far it was always okay and the time compared to my previous cashouts would have been perfect for it (Just 24 hours to payout) and now suddenly more than 5 days waiting time... Is just very unusual from my experience. Yes I also believe that the pay out... Sorry I am a sh.... impatient person. I should after the cashout me there lock and only play at Video_Slots, because they always pay out after 5 min

This post has been translated automatically

Julian
Elite

Casumo violates its own FAQ > Case for MGA?

6th Dec. 2020, at 04:41 pm CET#5
0 Likes

Nobody has liked this post so far
Thread is closed at the request of the thread creator.

This thread was closed

This post has been translated automatically

Hot Topics2nd Nov. 2024 at 06:32 pm CET

World
0
Offline Casinos
0
Online Casinos
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately