Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Online Casinos in general: CasiQo Casino - Experience?

Topic created on 05th Feb. 2022 | Page: 1 of 1 | Answers: 3 | Views: 2,082
TranceBabe
Expert
Hello all,

i have deposited yesterday for the second time in this casino something and namely 10€ via Paysafe.
After that there was suddenly 10€ in the balance and 10€ was blocked by a bonus.

I have definitely not used a bonus when depositing!

After that I won at Big Bass Bonanza Christmas Edition and now suddenly this win is also there as a blocked bonus. A withdrawal is not possible, the support is not available and my mails are not answered. Has anyone ever had a similar problem?

@GJ Team: Can you help in an emergency? Do not know right now whether the casino is listed here.


Thanks in advance for your information & possible help

This post has been translated automatically

Chantal
Amateur
TranceBabe wrote on 05.02.2022 at 12:22 pm: Hello everyone,

i have deposited yesterday for the second time in this casino something and namely 10€ via Paysafe.
After that there was suddenly 10€ in the balance and 10€ was blocked by a bonus.

I have definitely not used any bonus when depositing!

After that I won at Big Bass Bonanza Christmas Edition and now suddenly this win is also there as a blocked bonus. A withdrawal is not possible, the support is not available and my mails are not answered. Has anyone ever had a similar problem?

@GJ Team: Can you help in an emergency? Do not know right now whether the casino is listed here.


Thanks in advance for your information & possible help


Yes had the same they said to me that you have to convert the Deposit s amount 3 times

This post has been translated automatically

Anonym
In the terms and conditions it says, minimum Deposit would be 20€ ...?

and

Funds deposited at the casino must be used for gaming activities. For this reason, all deposits must be wagered at least three (3) times.

This post has been translated automatically

TranceBabe
Expert
Chantal wrote on 05.02.2022 at 15:56
Yes had the same the meant to me that you have to convert the Deposit s amount 3 times

I have already converted the deposit amount 200x. Nevertheless, the amount is still blocked.
Quite strange. 😂🤷♀️ But thanks for the answer.

Autonym wrote on 05.02.2022 at 17:07: In the terms and conditions it says, minimum deposit would be 20€ ...?

and

Funds deposited in the casino must be used for gaming activities. For this reason, all deposits must be wagered at least three (3) times.

Yes I know, but actually deposited only 10€.🤷♀️

This post has been translated automatically

Hot Topics22nd Nov. 2024 at 07:40 am CET

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately