i have deposited yesterday for the second time in this casino something and namely 10€ via Paysafe.
After that there was suddenly 10€ in the balance and 10€ was blocked by a bonus.
I have definitely not used a bonus when depositing!
After that I won at Big Bass Bonanza Christmas Edition and now suddenly this win is also there as a blocked bonus. A withdrawal is not possible, the support is not available and my mails are not answered. Has anyone ever had a similar problem?
@GJ Team: Can you help in an emergency? Do not know right now whether the casino is listed here.
Thanks in advance for your information & possible help
TranceBabe wrote on 05.02.2022 at 12:22 pm: Hello everyone,
i have deposited yesterday for the second time in this casino something and namely 10€ via Paysafe.
After that there was suddenly 10€ in the balance and 10€ was blocked by a bonus.
I have definitely not used any bonus when depositing!
After that I won at Big Bass Bonanza Christmas Edition and now suddenly this win is also there as a blocked bonus. A withdrawal is not possible, the support is not available and my mails are not answered. Has anyone ever had a similar problem?
@GJ Team: Can you help in an emergency? Do not know right now whether the casino is listed here.
Thanks in advance for your information & possible help
Yes had the same they said to me that you have to convert the Deposit s amount 3 times
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CasiQo Casino - Experience?
5th Feb. 2022, at 05:07 pm CET#3
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In the terms and conditions it says, minimum Deposit would be 20€ ...?
and
Funds deposited at the casino must be used for gaming activities. For this reason, all deposits must be wagered at least three (3) times.
CasiQo Casino - Experience?
Nobody has liked this post so far
i have deposited yesterday for the second time in this casino something and namely 10€ via Paysafe.
After that there was suddenly 10€ in the balance and 10€ was blocked by a bonus.
I have definitely not used a bonus when depositing!
After that I won at Big Bass Bonanza Christmas Edition and now suddenly this win is also there as a blocked bonus. A withdrawal is not possible, the support is not available and my mails are not answered. Has anyone ever had a similar problem?
@GJ Team: Can you help in an emergency? Do not know right now whether the casino is listed here.
Thanks in advance for your information & possible help
This post has been translated automatically
CasiQo Casino - Experience?
Nobody has liked this post so far
Yes had the same they said to me that you have to convert the Deposit s amount 3 times
This post has been translated automatically
CasiQo Casino - Experience?
Nobody has liked this post so far
and
Funds deposited at the casino must be used for gaming activities. For this reason, all deposits must be wagered at least three (3) times.
This post has been translated automatically
CasiQo Casino - Experience?
Nobody has liked this post so far
I have already converted the deposit amount 200x. Nevertheless, the amount is still blocked.
Quite strange. 😂🤷♀️ But thanks for the answer.
Yes I know, but actually deposited only 10€.🤷♀️
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