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Online Casinos in general: CasiQo Casino - Experience?

Topic created on 05th Feb. 2022 | Page: 1 of 1 | Answers: 3 | Views: 2,101
TranceBabe
Expert

CasiQo Casino - Experience?

5th Feb. 2022, at 12:22 pm CET#1
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Hello all,

i have deposited yesterday for the second time in this casino something and namely 10€ via Paysafe.
After that there was suddenly 10€ in the balance and 10€ was blocked by a bonus.

I have definitely not used a bonus when depositing!

After that I won at Big Bass Bonanza Christmas Edition and now suddenly this win is also there as a blocked bonus. A withdrawal is not possible, the support is not available and my mails are not answered. Has anyone ever had a similar problem?

@GJ Team: Can you help in an emergency? Do not know right now whether the casino is listed here.


Thanks in advance for your information & possible help

This post has been translated automatically

Chantal
Amateur

CasiQo Casino - Experience?

5th Feb. 2022, at 03:56 pm CET#2
0 Likes

Nobody has liked this post so far
TranceBabe wrote on 05.02.2022 at 12:22 pm: Hello everyone,

i have deposited yesterday for the second time in this casino something and namely 10€ via Paysafe.
After that there was suddenly 10€ in the balance and 10€ was blocked by a bonus.

I have definitely not used any bonus when depositing!

After that I won at Big Bass Bonanza Christmas Edition and now suddenly this win is also there as a blocked bonus. A withdrawal is not possible, the support is not available and my mails are not answered. Has anyone ever had a similar problem?

@GJ Team: Can you help in an emergency? Do not know right now whether the casino is listed here.


Thanks in advance for your information & possible help


Yes had the same they said to me that you have to convert the Deposit s amount 3 times

This post has been translated automatically

Anonym

CasiQo Casino - Experience?

5th Feb. 2022, at 05:07 pm CET#3
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Nobody has liked this post so far
In the terms and conditions it says, minimum Deposit would be 20€ ...?

and

Funds deposited at the casino must be used for gaming activities. For this reason, all deposits must be wagered at least three (3) times.

This post has been translated automatically

TranceBabe
Expert

CasiQo Casino - Experience?

5th Feb. 2022, at 06:24 pm CET#4
0 Likes

Nobody has liked this post so far
Chantal wrote on 05.02.2022 at 15:56
Yes had the same the meant to me that you have to convert the Deposit s amount 3 times

I have already converted the deposit amount 200x. Nevertheless, the amount is still blocked.
Quite strange. 😂🤷♀️ But thanks for the answer.

Autonym wrote on 05.02.2022 at 17:07: In the terms and conditions it says, minimum deposit would be 20€ ...?

and

Funds deposited in the casino must be used for gaming activities. For this reason, all deposits must be wagered at least three (3) times.

Yes I know, but actually deposited only 10€.🤷♀️

This post has been translated automatically

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