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Online Casinos in general: Casinos where you should not play under any circumstances (loss is not a reason!) (Page 82)

Topic created on 16th Dec. 2021 | Page: 82 of 83 | Answers: 826 | Views: 257,506
frapi07
Elite

CaNna09 wrote on February 20th, 2025 at 12:28 pm:

Honestly, whoever approaches the matter like this has lost directly!

You can also click 1000 times on payout in the end they cancel directly and that with 1 click!

Don't make a fool of yourself!

How about checking your mails or asking in the Live Chat WHY your payout is rejected every time?!!!?!!!
You are already complaining that they cap the money at 50€ which is 99% of the time completely normal...


Can only recommend the suggestion. Stubbornness gets you nowhere. At some point they will surely get so annoyed that they will limit your account and block withdrawals. That's what I do at work. I don't work for a casino, but if I can't carry out an order (for whatever reason), I inform the customer. If he ignores this or doesn't read his e-mails and tries to enforce his will several times, then I announce the cancellation accordingly and the next time I cancel it. No desire to play games. I've done it a few times. Some people don't learn any other way.

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Daniel1988
Top Member

CaNna09 wrote on February 20th, 2025 at 12:28 pm:

Honestly, whoever approaches the matter like this has lost directly!

You can also click 1000 times on payout in the end they cancel directly and that with 1 click!

Don't make a fool of yourself!

How about checking your mails or asking in the Live Chat WHY your payout is rejected every time?!!!?!!!
You are already complaining that they cap the money at 50€ which is 99% of the time completely normal...


Which mails should I check?

Which ones I don't receive from this store?
Makes sense 😂
From other casinos you get exact procedures if something specific is missing for payout.
They can put the 50 euros somewhere else!
Wager the bonus amount 50 times to be allowed to pay out a paltry
50 euros to be allowed to pay out?
Even then they still make faxes 🤦
Who makes a fool of themselves in the end?

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Daniel1988
Top Member

frapi07 wrote on 20.02.2025 at 14:34:

Can only recommend the suggestion. Stubbornness gets you nowhere. At some point they will surely get so annoyed that they will restrict your account and block withdrawals. I do the same thing at work. I don't work for a casino, but if I can't carry out an order (for whatever reason), I inform the customer. If he ignores this or doesn't read his e-mails and tries to enforce his will several times, then I announce the cancellation accordingly and the next time I cancel it. No desire to play games. I've done it a few times. Some people don't learn any other way.

Just don't play any more Bonuses!

I stopped depositing a long time ago because the slots are just abfu....n

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Saphira
Elite

Daniel1988 wrote on 02/19/2025 02:19:

Hi Saphira
I have uploaded all the necessary documents so far, there is no reason for this casino not to pay me the money.

I haven't even received an email as to why the payout is constantly being rejected!

Apparently they have extremely poor customer support, as I was able to read. Some people are complaining about the same problems. No Live Chat available, you don't receive any emails or there is simply silence on the question of why the payout is not made despite verification. If the communication with the customer has such shortcomings, then I think it's really risky to Deposit there or take advantage of a bonus offer. I hope you still get your money or at least get in touch with someone at support who can help you. But I doubt it.

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frapi07
Elite

Daniel1988 wrote on 20.02.2025 at 18:18:

Just don't play any more Bonuses!

I stopped depositing a long time ago because the slots are just abfu....n

Saphira did some research for you and found out that the support is not good. I hadn't done that, so my assumption was that you simply don't ask why they always reject your request.

So my advice would be to just play in stalls where the support is good. I'm not a fan of bonuses (except for no deposits), but you can take Deposit bonuses etc. if the casino is good and the conditions are fair. If you feel like it, I would keep trying. You've deposited nothing anyway and can only win. But I can understand you, I had the same problem with Wunderino. Unfortunately, there's little you can do about it except keep trying. Trustpilot helped me at the time, but it probably won't work for them.

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Daniel1988
Top Member

Saphira wrote on 20.02.2025 at 22:09:

Apparently they have extremely bad customer support, as I was able to read. Some people are complaining about the same problems. No Live Chat available, you don't receive any emails or there is simply silence on the question of why the payout is not made despite verification. If the communication with the customer has such shortcomings, then I think it's really risky to Deposit there or take advantage of a bonus offer. I hope you still get your money or at least get in touch with someone at support who can help you. But I doubt it.

That's the crux of the matter!

When asked which documents were missing for the payout, no response.
There were Verification links from LocoWin, so I was able to initiate a payout on the same day without any problems.
I didn't mark the mails as spam at Slotlords either.

I don't understand how players can be led around by the nose like this, they still take the time to implement this crap 😡

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Daniel1988
Top Member

frapi07 wrote on 20.02.2025 at 22:18:

Saphira did some research for you and found out that the support is not good. I hadn't done that, so my guess was that you just don't ask why they always reject your request.

So my advice would be to just play in stalls where the support is good. I'm not a fan of Bonuses (except for no deposits), but you can take Deposit bonuses etc. if the casino is good and the conditions are fair. If you feel like it, I would keep trying. You've deposited nothing anyway and can only win. But I can understand you, I had the same problem with Wunderino. Unfortunately, there's little you can do about it except keep trying. Trustpilot helped me at the time, but it probably won't work for them.

In general, the question arises as to why we players are offered these codes for free spins without depositing if in the end they are not even willing to pay out 50 euros anyway!

i think 50x wagering is a bit high, is that doing yourself a favor?
I have to say that at licensed casinos you are guaranteed to get the money after successful wagering and at StarGames, for example, you can pay out €300.

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Donnie
Elite
Just opened live chat. It says that a customer advisor should come within 5 minutes and after more than 10 minutes still no one came. You can probably forget about the juice store

Documents they want the usual stuff, there shouldn't be much you can do wrong. I read a long time ago in the forum that a few Dama shops are supposed to be dubious. We probably have one. Nobody understands, nobody responds to support but payouts are quickly canceled, so there is a reaction. I couldn't redeem the 50FS code, which is probably a good thing. I wrote another short email, let's see if someone responds there

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slotliebe89
Elite

Daniel1988 wrote on 20.02.2025 at 18:18:

Just don't play any more Bonuses!

I stopped depositing a long time ago because the slots are just abfu....n

Realizing the bonuses is almost impossible with the RTPs anyway.

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CaNna09
Amateur
Daniel1988 wrote on 20.02.2025 at 18:14:

Which mails should I check?

Which ones I don't receive from this store?
Makes sense 😂
From other casinos you get exact procedures if something specific is missing for payout.
They can put the 50 euros somewhere else!
Wager the bonus amount 50 times to be allowed to pay out a paltry
50 euros to be allowed to pay out?
Even then they still make faxes 🤦
Who makes a fool of themselves in the end?

In the end you make a fool of yourself please read the terms beforehand and then complain again that they only pay out €50, which is perfectly normal in any of their shops!


What's more, I've been playing there for YEARS and have never had any problems.
Have you ever thought about explaining to us what exactly was uploaded and which mail Provider you use (e.g. protonmail and hushmail are blocked so no mails)?

@ Donnie this is currently normal with the Live Chat in the past it was different kp why they need so long in the meantime.

At the end of the day the problem is sitting in front of the computer......

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