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Online Casinos in general: Casinocruise (it just bugs me ^^)

Topic created on 16th Jul. 2017 | Page: 1 of 3 | Answers: 25 | Views: 5,682
Anonym
I wanted to be blocked at almost all casinos except for a few selected.
But especially here it seems not to work so really

At the beginning of July I have already written the following:

Dear Sir or Madam,
I would like to close my account because I don't have fun playing anymore.
Can I do this myself or would you do it?
Username: xxxx
Yours sincerely
Tobias xxxx

Hello,
i would like to close my account, because i have no more fun in playing casino games.
Can i do it by myself?
Username: xxxx
Best Regards
Tobias xxxx

The only answer was that I should please tell you the reason (actually I already told you)
I can't answer because I always get a mail that the email didn't go through^^

Well, I thought it will fit.

Yesterday I look in and can still register normally, then I write again:

Hello Support,
i would like to close my account, because i have no more fun in losing money and playing.
Please close my account.

Best Regards,

Tobias xxxx



Exactly the same answer came back today

Hi Tobias,

Thank you for contacting us regarding your account.
As you are a VIP Player here, I'd like to take a moment to try and understand why you want to close your account.
I would also like to let you know that you can also limit your account's Deposit, sessions, wagering and losses if you wish.
Please get back to me, and let me know what you think. I look forward to hearing from you.

All the best,

xxxxx


But I already mentioned the reason, didn't I?





Edit: I just saw that there is also a chat, then I'll try it there.
Can I delete the whole topic again?

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J****r
It's clear that they don't want to lose any Vip's. But that is in my opinion such a dirty behavior from them that I would not go there out of anger I think...

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Anonym
JoKer wrote on 16.07.2017 at 22:30: Is clear they do not want to lose Vip`s. But this is in my opinion such a dirty behavior of them, that I would not go there out of anger already I think...

I'm automatically somehow become VIP^^
Am just in the chat, is at least as exhausting, I write that I have no more desire and they ask
for the reason:-D

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J****r
yes stalling... Reudig real

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Anonym
JoKer wrote on 07/16/2017 at 22:40: yes stalling... Reudig real

Now they offer me 20 euros credit + 20 free spins
That's already hard and annoying enormously, I had something like that at nem other casino also times.
Only this time I stay hard

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J****r
You see. He'll get soft, they think to themselves. I got to know something similar at Ovo, even though I was never Vip there. I was so p**sed, accordingly, my emails to the looked that I thought now block me also at Quasar, because mother casino and so... but went well. Ovo locked Quasar open...
You do not have to provide a reason everything else is stalling. And then still make gifts is the very last.

With me it is already enough if I only lose and the money burns faster than I can deposit. Then I get such a hate (actually I'm annoyed at myself) and the blocking request goes out...

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gagapapamama
Expert
tby333 wrote on 07/16/2017 at 22:44
JoKer wrote on 07/16/2017 at 22:40: yes stalling... Reudig echt

Now they offer me 20 euros credit + 20 free spins
That's already hard and annoying enormously, I had something like that at nem other casino also times.
Only this time I stay hard

Guys, guys, just do not play there anymore, whether blocked or not, shit, ignore emails, ignore SMS and after about 1 to 2 years you are automatically deleted.

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J****r
gagapapamama wrote on 07/16/2017 at 10:57 PM

Guys, guys, just don't play there anymore, banned or not, don't give a shit, ignore emails, ignore text messages and after about 1 to 2 years you will be deleted automatically.

I once read at a casino that if you haven't touched your account for 2 years, they will charge you for account maintenance. For this reason alone, always have it deactivated. Normally this is an email and done...

Completely delete do not do you anyway because that could otherwise count as a second account, if you open an account again sometime, so they wrote me at Sunnyplayer

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Anonym
JoKer wrote on 07/16/2017 at 23:02
gagapapamama wrote on 07/16/2017 at 22:57

Guys, guys, just don't play there anymore, banned or not, don't give a shit, ignore emails, ignore text messages and after about 1 to 2 years you will be deleted automatically.

I once read at a casino that if you haven't touched your account for 2 years, they will charge you for account maintenance. For this reason alone, always have it deactivated. Normally, this is an email and ready...

I still like best the casinos where I can just set it myself and done^^

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gagapapamama
Expert
I had registered with sunmaker, Quasar and OVO Casino everywhere so between 25.00 € and 50.00 € paid but everywhere only once played and never again that is so 2 years ago and I am deleted everywhere or with my name and password I can no longer log in, then get an ad user deleted. Should you really demand fees from me there is not a penny.

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