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Online Casinos in general: casino offers me money if i drop unresolved complaint (Page 4)

Topic created on 30th Mar. 2024 | Page: 4 of 4 | Answers: 54 | Views: 5,760
R3hab
Elite

casino offers me money if i drop unresolved complaint

4th Apr. 2024, at 04:11 pm CEST#46
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gamble1 wrote on 04.04.2024 at 15:33:
@TE take the 500 and delete the complaint then you open a new one in which you complain about it because your 2000 were withheld and then after period XYZ you got an offer for 500 € to delete the complaint about it hahahaha theoretically they just wanted to have the old one deleted nobody says you can't open a new one hahahaha

Good loophole 😁😂

Best idea so far

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LuckyNoob
Rookie

casino offers me money if i drop unresolved complaint

4th Apr. 2024, at 04:56 pm CEST#47
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What gamble1 wrote sounds best to me.
Wait until the money is there, delete the old complaint and open a new one.

Why did they withhold the money back then?
The question has come up a few times and hasn't been answered yet.
Or maybe I've overlooked it.

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frapi07
Elite

casino offers me money if i drop unresolved complaint

4th Apr. 2024, at 06:33 pm CEST#48
1 Like

Liked this post: Avatar von gamble1 gamble1
gamble1 wrote on 04.04.2024 at 15:33:
If you willingly increase an offer by € 200 after the first contact, they show more than clearly how wrong they are


Correct.

gamble1 wrote on 04.04.2024 at 15:33:

A good company can handle complaints but here it looks like they want it gone so they can do the same to other people who win too much

Also correct. They want to buy the white vest back, nothing more. Of course they want to keep the price as low as possible.

gamble1 wrote on 04.04.2024 at 15:33:

I would almost say yes they will pay out but definitely only if you have 10k in and want to pay out 4k with plus it will be very hard there

I think they are willing to pay because they want this bad review off the table. It's a marketing measure, so to speak, nothing more.

gamble1 wrote on 04.04.2024 at 15:33:

I mean I wouldn't blame the TE if he takes the 500 I mean they owe him 2000 but in the end everyone has to look out for themselves and sure one or two will Deposit there due to the complaint disappearing but at some point you are also to blame yourself if you choose such a weird casino

I wouldn't do the TE either, but you have to bear in mind that you give up 75%. It's just a bad deal. I have already written that I would personally accept a 15% loss. Anything more than that would just be unfair to me.

Donnie wrote on 04.04.2024 at 15:44: Then get a lawyer and sue the casino, see how far you get. The place doesn't have a German license, period. So forget about suing the place right now. The fact is, they haven't really been interested in the complaint they filed a long time ago. You can wait a few more years to get the full amount, maybe get it. It's simply better to take at least the 500 than to go away empty-handed forever. You can be as indignant as you like about it, but if the bums don't want to pay out, they won't. I understand that you want the full amount of 2000 + interest and that you should be entitled to it. But what else can you do to get the money? These scumbags are just cowardly hiding somewhere in the nether regions of the Internet and the world. I have long been in favor of transparency such as contact persons, responsible parties, liable parties, etc., but this will remain just a dream in our corrupt world

Perhaps we shouldn't go too far with collecting money and opening up new complaints. You don't know who is behind it and they have his address, etc. They have everything. Not that some Joe Pesci will drop by...

It's not about hiring a lawyer to get your win paid out. I don't think the TE has any hopes after 2 years. The casino wants to reach an agreement outside the platform in order to be allowed to declare the complaint closed. This gives the impression to outsiders that a player has been paid out his winnings in full. For this, they have foisted a very poor offer on the TE (€300 of €2000 is 15%). Even the €500 is too little (25%).

You can get a lot more out of it. However, the TE must speculate on this and muster the courage. He must know for himself whether he is prepared to do this. I mean, look at the history of the news. I've already discussed with gamble1 that they don't make sense. They want something from the TE - not the other way around. You can clearly see who has the power here.

There's an interesting video about it. As Prof. Dr. Jack Nasher describes it very well here, the TE has his golden moment because he is between the offer and before the offer is accepted. He has to use his power to act and that is the right moment!


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x****Y

casino offers me money if i drop unresolved complaint

4th Apr. 2024, at 06:42 pm CEST#49
1 Like

Liked this post: Avatar von R3hab R3hab

R3hab wrote on 04.04.2024 at 16:11:

GUTS loophole 😁😂

Best idea so far

Ok

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Anonym

casino offers me money if i drop unresolved complaint

4th Apr. 2024, at 07:09 pm CEST#50
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Donnie wrote on 04.04.2024 at 15:44: Then get a lawyer and sue the casino, let's see how far you get. The place doesn't have a German license, period. So forget about suing the place right now. The fact is, they haven't really been interested in the complaint that was filed a long time ago. You can wait a few more years to get the full amount, maybe get it. It's simply better to take at least the 500 than to go away empty-handed forever. You can be as indignant as you like about it, but if the bums don't want to pay out, they won't. I understand that you want the full sum of 2000 + interest and that you should be entitled to it. But what else can you do to get the money? These scumbags are just cowardly hiding somewhere in the nether regions of the Internet and the world. I have long been in favor of transparency such as contact persons, responsible parties, liable parties, etc., but this will remain just a dream in our corrupt world


that's right. it's easy to be outraged with other people's money.
have 500 or don't have 500. take it and be done with it.

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Matara
Rookie

casino offers me money if i drop unresolved complaint

5th Apr. 2024, at 01:26 am CEST#51
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Take what you can get!

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bruffl
Expert

casino offers me money if i drop unresolved complaint

5th Apr. 2024, at 09:08 am CEST#52
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gamble1 wrote on 04.04.2024 at 15:33:
If you willingly increase an offer by € 200 after the first contact, they show more than clearly how wrong they are


A good company can also deal with complaints but here it looks like they want the thing gone so they can do the same to other people who win too much

I would even almost say yes they pay out but certainly only if you have 10k in and want to pay out 4k with plus it will be very difficult there

I mean I wouldn't blame the TE if he takes the 500 I mean they owe him 2000 but in the end everyone has to look after themselves and sure one or the other will Deposit there due to the disappearance of the complaint but at some point you are also to blame yourself if you choose such a weird casino

@TE take the 500 and delete the complaint then you open a new one in which you complain about it because your 2000 were withheld and then after period XYZ you got an offer for 500 € to delete the complaint about it hahahaha theoretically they just wanted to delete the old one nobody says you can't open a new one hahahaha

Best idea! I would do the same.

Why does this money-grabbing club behave like this?

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Pneumatic
Top Member

casino offers me money if i drop unresolved complaint

16th May. 2024, at 04:08 am CEST#53
1 Like

Liked this post: Avatar von chilliy chilliy

fowi30 wrote on 02.04.2024 at 16:14: the casino has replied today
i have received the following mail:

Hi Jorg,

Please be noted that we have act according to terms and conditions what what was recognized also by license issuer, therefore no further steps were made.

Additionally there were no mistakes in procedure which means that absolutely we have followed required regulations strictly.

As a matter of fact we can not offer you 1000 Eur which is far away from initial offer but can give you 500 Eur as final offer.

In case you agree let us know.

Regards,
Betroom24 Team




i think I will accept the offer
first sleep over it for 1-2 nights and look at the comments here

And what happened next?

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bonushunter97
Amateur

casino offers me money if i drop unresolved complaint

2nd Jul. 2024, at 12:51 pm CEST#54
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Pneumatic wrote on 16.05.2024 at 04:08:

And what happened next?

i would also be interested

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fowi30
Amateur

casino offers me money if i drop unresolved complaint

3rd Jul. 2024, at 11:32 am CEST#55
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have accepted the 500 euro

they didn't pay out at the time with the justification:

Dear Jörg,

we are writing to you regarding your recent withdrawal requests.

Please note, upon checking your recent gameplay, we have concluded your gaming pattern does not fall into a category of genuine recreation players, therefore we have to act in compliance with out Bonus terms and Conditions.
We have noticed you have mostly claimed our matching Bonuses and barely wagered your only unmatched Deposit, which is definitely not in nature of our genuine recreational players.

Bonus Terms and Conditions applied to your account:

10.1.11 Bonuses offered by Betroom24 are only intended for genuine recreational players. Betroom24 reserves the right at its sole discretion without further explanation to investigate, cancel, suspend, lock any account if bonus usage is only being suspected not to be used in genuine recreational way. In this case all bonuses and subsequent gaming activity and wins will be revoked and annulled and the deposit is returned.

10.1.16 Betroom24 reserve the right to exclude any entry from the promotion and/or alter the promotion (including cancellation) if Betroom24 believes that the promotion is being abused. Furthermore "we" Betroom24 considers claiming bonuses without any other clean deposit (i.e. deposit which is not matched with any bonus) as irregular gameplay (bonus abuse) to take advantage of bonuses. In addition, whether player has at any given time more than 30% of his deposits match to bonuses (excluding 10.2., 10.3.) we have right to confiscate any winnings generated by bonuses at any time as per our sole discretion. Violation of this rule will forfeit the bonus and any winnings resulting from the bonus or other games that were completed during the active bonus period.

We have decided to revoke your bonus eligibility and retract your winnings generated with the help of our bonuses. We have left your initial deposits on your balance, intact.
You are no longer eligible to claim any matching bonuses from now on, but can still continue gaming on our Casino with your clean deposits however. Should you continue claiming our matching bonuses we will have to terminate your account for good without the option of reopening.

Thank you for your understanding.

Sincerely, Betroom24 Finance



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