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Online Casinos in general: Casino Lab experience

Topic created on 08th Oct. 2020 | Page: 1 of 1 | Answers: 7 | Views: 1,448
G****d
Hi everyone, what is your experience with Casino Lab? Genesis Global Limited Group?

My experience :

Chat super fast to reach.

Verification:

It is always more and more required, address confirmation 3 different documents, credit card (N26) back signature although there is nothing to sign. Screenshot account where account number and name are above (N26), it is the account number on the card shown on the account, also too little, additionally sent bank statement

So, then you mail something, 24h response....then start the 72 h time for Verification again......

Currently my account is under "Restrictions" because instead of 20th I had the 21st in the date, but is clarified

Would have deposited 100,100,100 without bonus. With the last 100ni Book of dead to 750 high and the 250 with 10 euro spin on I wanted to 500.00 Scatter, 2 x 3 explorers ...and smaller

Since Tuesday now 2K waiting for payout and 900 are up in the account.

Let's see, support live is good...rest very, very, very slow....

Do you have any experience?

Thank you

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Wengust
Experienced
With me, the account was verified the next day and the payout was also processed immediately. I just the support immediately sent my data but it was also only a very small amount because I pay out!

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G****d
I was verified after sending the documents several times, today my account was closed, support said withdrawal will be made, 2000 should be instructed tomorrow, 1000 are still waiting for approval, account may not be reopened...... truly no idea why....but the live support was one of the best and fastest I had, however, they can just help with withdrawal and other things, only minimal....

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G****d
Wengust wrote on 09.10.2020 at 11:30: With me, the account was verified the next day and the payout was also processed immediately. I just sent the support immediately my data but it was also only a very small amount because I pay out!

How long did you wait for the money...by bank?

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Wengust
Experienced
Was Trustly so right there

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G****d
Wengust wrote on 13.10.2020 at 09:59: Was Trustly so immediately there

So with me still nix, went out on Sunday with them, they say my bank needs so long in processing, bullshit....hab nachgefragt da kommt einfach nix....they say 3-5 days......

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G****d
So, after just under 3 weeks the money arrived, supposedly went back, have paid it out to the N26 card, took exactly 1 day....3009 euros to the cent

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Wengust
Experienced
Super I'm glad but 3 weeks are really heavy

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