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Online Casinos in general: Casino does not pay FS win

Topic created on 28th Aug. 2021 | Page: 1 of 1 | Answers: 7 | Views: 1,408
ariebolo
Hello all,
i have been playing at Crazyplay for a short time. Whether a casino is good or not, you notice only when you have problems and the Customer Service tries. I had 60 free spins, won about 8€ and noticed at the end of the FS that the win was not credited to my account. This was clear, as the account balance was 0€. So I wrote to the Customer Service. Answer, "Created a ticket". Next day, "Yes, where is my money now? Answer: "Can take time, game manufacturer is checking". When I asked for FS as compensation, because it takes so long, I was told off. So I'm still waiting for the credit and then I change! Does anyone know a good casino? Is becoming increasingly difficult to find one where you can still play. Just wanted to warn against those, because they are not suspicious to me. Who knows if I get the money at all. Lg Anja

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Chrizzi
Experienced
You might not accept my answer/tip because you don't recognize good casinos until you have problems.
I have not had any problems yet.

Thanks for remembering your account and coming back to the forum to warn us.

You have convinced me.

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upola
Legend
You are always quickly convinced.
He has not convinced me.
What does he want to warn here? That a casino has technical difficulties, that happens sometimes and is nothing unusual.
And yes, that can take 14 days until the game manufacturer responds.

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Hidaruma
Top Member
A whole day he waited. Man man man. Goes not at all something. Because 8 euros.

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Chrizzi
Experienced
upola wrote on 28/08/2021 at 12:06 pm: You are always quick to convince.
He did not convince me.
What does he want to warn here? That a casino times has technical difficulties, that happens sometimes and is nothing unusual.
And yes, that can take 14 days until the game manufacturer responds.

Did not know that someone takes seriously.

To your question...
What he wants to warn about is written above.

Thanks anyway for the explanation about the technical problems of an online casino.
Give you a Like!

You have convinced me



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upola
Legend
Thank you for your like....you are too good for this world.

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Falke
Expert
Will now probably avoid Crazeplay forever. Do not want to imagine the horror scenario if I win 8 € in free spins (with probably x40 turnover) and these then do not appear in the account.

The support has also not immediately pressed the red alert button and informed the board. Normally, the emergency phone in the Bahamas villa of the casino owner would have had to ring storm and if necessary the helicopter on the roof immediately started.

And then the TE is also still angewimmelt and does not even get the gold-plated 10 free spins for Starburst, for the inconvenience

Can you Blacklist this casino please?

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TWiSTeD
Top Member
@falke, as a precaution, the casino has been taken offline until this case has been clarified

clear 8 euro are 8 euro (16 deutsche mark), but because of this certainly no casino will want to "fool" you. had a similar case had. technical error on the part of the slot provider. can, but of course should not occur

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