Topic created on 10th Oct. 2019 | Page: 1 of 2 | Answers: 19 | Views: 4,115
Anonym
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Casimba Payout
10th Oct. 2019, at 12:07 pm CEST#1
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Hey ho
I have a problem with this casino.
Had deposited via Skrill 50Euro this gambled away and deposited again 50 so far so good.
Had a bit gedaddelt and played me up to just under 5k of course gone to cash out that was on 8.10
today came an email:
Dear Alex
>
> Your account has been found to be in breach of clause 7 of our Promotional Terms and Conditions:
>
> 7 - Deposits made via Skrill or Neteller are not eligible for the Welcome bonus and if taken, any winnings will be confiscated.
>
> Therefore, your withdrawal has been cancelled, your winnings have been confiscated and your Deposit of €100 has been returned to your gaming account.
>
> Regards
> Accounts Team
I have never taken a bonus I always play without and all of a sudden I should have taken.bin p**sed off.Gibts a possibility but the coal to get?
P.S Have read the AGB's before and there I take no bonus if it thereby expires
1. You have received a bonus, which works for many sites automatically with the first Deposit without having to explicitly select it - in this case, your win is wgn. AGB futsch.
2. You actually played without a bonus and did not claim anything else from the Welcome bonus (e.g. free spins), then they will have to pay you - in case of doubt with a detour via the MGA, the casino would then have to prove that you played with a bonus
I have deposited there with Neteller, automatically I did not get the bonus.
Can not you see that in the transactions?
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Anonym
Topic Creator
Former Member
Casimba Payout
10th Oct. 2019, at 01:56 pm CEST#5
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The have credited me a bonus of 25% d.h. at 50 euros gave 12.50 euros as bonus credit in addition.ich have but this bonus not taken advantage of have extra clicked without bonus.ist yet all a joke
Since you can not prove this, you will not get your money.
Try to explain by mail, and show a little remorseful...maybe there is still a little on goodwill.
Had the same thing at Slotplanet, then I got at least half.
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Anonym
Topic Creator
Former Member
Casimba Payout
10th Oct. 2019, at 02:45 pm CEST#9
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Have the just written an email.Now it is to wait and see
Asked stupidly, why is actually automatically credited a bonus when depositing with Skrill or Neteller? If it's bonusable gibts automatically one, if not, then I've never received one. If that should be so, then I find the thing of casino side actually questionable again, because you have no chance of winning, but can only lose from the outset, since you have already violated the terms and conditions with acceptance of the bonus.
Casimba Payout
Nobody has liked this post so far
I have a problem with this casino.
Had deposited via Skrill 50Euro this gambled away and deposited again 50 so far so good.
Had a bit gedaddelt and played me up to just under 5k of course gone to cash out that was on 8.10
today came an email:
Dear Alex
>
> Your account has been found to be in breach of clause 7 of our Promotional Terms and Conditions:
>
> 7 - Deposits made via Skrill or Neteller are not eligible for the Welcome bonus and if taken, any winnings will be confiscated.
>
> Therefore, your withdrawal has been cancelled, your winnings have been confiscated and your Deposit of €100 has been returned to your gaming account.
>
> Regards
> Accounts Team
I have never taken a bonus I always play without and all of a sudden I should have taken.bin p**sed off.Gibts a possibility but the coal to get?
P.S Have read the AGB's before and there I take no bonus if it thereby expires
Best regards Alex
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Casimba Payout
Liked this post: Anonym
1. You have received a bonus, which works for many sites automatically with the first Deposit without having to explicitly select it - in this case, your win is wgn. AGB futsch.
2. You actually played without a bonus and did not claim anything else from the Welcome bonus (e.g. free spins), then they will have to pay you - in case of doubt with a detour via the MGA, the casino would then have to prove that you played with a bonus
LG
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Casimba Payout
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Casimba Payout
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Can not you see that in the transactions?
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Casimba Payout
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Casimba Payout
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Have you not seen that you have more than 50 euros credit?
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Casimba Payout
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Especially since I have not taken the bonus to 1000% because it is in the AGB's that it is then futsch
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Casimba Payout
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Try to explain by mail, and show a little remorseful...maybe there is still a little on goodwill.
Had the same thing at Slotplanet, then I got at least half.
This post has been translated automatically
Casimba Payout
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Casimba Payout
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