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Online Casinos in general: Casimba Payout

Topic created on 10th Oct. 2019 | Page: 1 of 2 | Answers: 19 | Views: 4,175
Anonym
Hey ho

I have a problem with this casino.

Had deposited via Skrill 50Euro this gambled away and deposited again 50 so far so good.

Had a bit gedaddelt and played me up to just under 5k of course gone to cash out that was on 8.10
today came an email:

Dear Alex
&gt
> Your account has been found to be in breach of clause 7 of our Promotional Terms and Conditions:
&gt
> 7 - Deposits made via Skrill or Neteller are not eligible for the Welcome bonus and if taken, any winnings will be confiscated.
&gt
> Therefore, your withdrawal has been cancelled, your winnings have been confiscated and your Deposit of €100 has been returned to your gaming account.
&gt
> Regards
> Accounts Team


I have never taken a bonus I always play without and all of a sudden I should have taken.bin p**sed off.Gibts a possibility but the coal to get?

P.S Have read the AGB's before and there I take no bonus if it thereby expires

Best regards Alex

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derzweifel
Experienced
I see only two possibilities here

1. You have received a bonus, which works for many sites automatically with the first Deposit without having to explicitly select it - in this case, your win is wgn. AGB futsch.

2. You actually played without a bonus and did not claim anything else from the Welcome bonus (e.g. free spins), then they will have to pay you - in case of doubt with a detour via the MGA, the casino would then have to prove that you played with a bonus

LG

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Anonym
Thanks for your answer

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upola
Legend
I have deposited there with Neteller, automatically I did not get the bonus.
Can not you see that in the transactions?

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Anonym
The have credited me a bonus of 25% d.h. at 50 euros gave 12.50 euros as bonus credit in addition.ich have but this bonus not taken advantage of have extra clicked without bonus.ist yet all a joke

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upola
Legend
But that will be difficult to prove now.
Have you not seen that you have more than 50 euros credit?

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Anonym
No, I did not pay attention to it. Oh dear, I see that I will never see the money.

Especially since I have not taken the bonus to 1000% because it is in the AGB's that it is then futsch

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upola
Legend
Since you can not prove this, you will not get your money.
Try to explain by mail, and show a little remorseful...maybe there is still a little on goodwill.
Had the same thing at Slotplanet, then I got at least half.

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Anonym
Have the just written an email.Now it is to wait and see

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Quippie
Amateur
Asked stupidly, why is actually automatically credited a bonus when depositing with Skrill or Neteller? If it's bonusable gibts automatically one, if not, then I've never received one. If that should be so, then I find the thing of casino side actually questionable again, because you have no chance of winning, but can only lose from the outset, since you have already violated the terms and conditions with acceptance of the bonus.

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