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Online Casinos in general: Call from the bank advisor, then the strange mail from Caxino

Topic created on 21st Jan. 2021 | Page: 1 of 3 | Answers: 22 | Views: 7,268
AllesVerzockt00
Visitor

Call from the bank advisor, then the strange mail from Caxino

21st Jan. 2021, at 09:26 pm CET#1
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Hello,

the other day I received a message from my bank advisor telling me to get in touch with him, I sent him my mobile number.

A day later he called me twice, could not answer, tried to reach him, was not possible, but am pretty sure that
he will ask me questions because of the (awesome) deposits and withdrawals on my bank account, which I have arranged in the last two months.

Had a withdrawal at Caxino two months ago (5 digits) (via bank transfer) and this month also 5 digits at Platin (via Skrill),
am average earner, by the way, that my bank advisor wants to ask questions, I find so far actually i.O..

What worries me extremely is that shortly after I receive an email from Caxino, although I have blocked me there (after the withdrawal, deposited a few times,
nothing won) they want me to verify myself, they want to know what my profession is, my annual salary, my monthly average cost,
as well as what I have deposited with, whether with my salary or savings, etc.

Would you consider me paranoid if I think all this is connected ?

I have also read that some people's houses have been searched because of suspicion of money laundering etc..

Funny thing is I'm still waiting for another 5 figure withdrawal from an OC to my Skrill account and I'm afraid I won't get my hands on it,
because something ugly is waiting for me.

Here is the mail:

Hello xxx,

Due to your level of play, we are required by the game rules to request additional information about the funds you play with at Caxino. For this reason we ask you to fill in the form under "Verification" in My Account and provide us with the requested information.

Please note that, in accordance with legal requirements, withdrawals will be temporarily suspended until you have successfully completed this verification. You have 30 days to complete this Verification, otherwise your account will be restricted after this period.

Protecting Your Privacy


We fully understand that some of the information requested is confidential. We assure you that your information will be kept strictly confidential in accordance with our Privacy Policy and the EU General Data Protection Directive. None of the information you submit will be shared publicly and will only be used to confirm that the funds you use to play with us come from legitimate sources.

We apologize for any inconvenience. If you have any questions about this, please email us at kundenservice@caxino.com .

Sincerely

Caxino


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Hanshanshans
Elite

Call from the bank advisor, then the strange mail from Caxino

21st Jan. 2021, at 11:17 pm CET#2
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Hi, first of all congratulations on your wins. I have not yet come to enjoy something five-figure but I'm working on it😜 Based on some forum reports, however, it would have been better to keep the payouts under 10000 € so four-digit. I guess the banks are less interested in that.
The mail from Caxino I would ignore with a clear conscience, since you have already received the payout and locked
With the outstanding payout I press the fingers that everything works out there too

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XXLEONIDASXX
Top Member

Call from the bank advisor, then the strange mail from Caxino

22nd Jan. 2021, at 12:14 am CET#3
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I finds ne huge mess that casinos request so much data. I think that has a shit to interest and would never again play in such a casino that want such data from me!

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Anonym

Call from the bank advisor, then the strange mail from Caxino

22nd Jan. 2021, at 02:04 am CET#4
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XXLEONIDASXX wrote on 22.01.2021 at 00:14 Clock: I finds ne riesen Sauerei that casinos request so much data. I think that has a shit to interest and would never again play in such a casino that want such data from me!

it is anyway a little strange why recently casinos so a monkey dance organize, with these many unnecessary documents.Previously, everything went smoothly without this back and forth.And with Geldwäschegesetzt has really nothing to do, they really do not care whether you Deposit a lot or little, the main thing that you always lose, then the casinos are satisfied.I think that's just an excuse this Player protection and Co.Gewinnt one has pulled the ass card, if you get to a casino that dislikes to pay out.My verifications were previously done in no time, without these many documents.You should verify before the first deposit, it is not possible to play only garnicht in such casinos.

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Anonym

Call from the bank advisor, then the strange mail from Caxino

22nd Jan. 2021, at 09:20 am CET#5
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I can not imagine that a casino has bock on the whole circus. That costs a lot of man hours, you are not the only players. They have to meet the requirements to get no one on the sack

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upola
Legend

Call from the bank advisor, then the strange mail from Caxino

22nd Jan. 2021, at 09:37 am CET#6
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I don't understand the discussion...you have been blocked, so don't pay attention to the mail and put it in the trash.

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Anonym

Call from the bank advisor, then the strange mail from Caxino

22nd Jan. 2021, at 11:46 am CET#7
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You have received your money from Caxino, so basically you don't care about the email

However, I would like to point out that Wildz and WHEELS belong to the same group and it is not known to what extent they would suddenly demand these documents before a possible payout - which is of course only relevant if you also play there

The bank will certainly want to talk to you based on your deposits and withdrawals - my bank contacted me once back then after I had made several deposits on Neteller
They wanted to be sure that I really made these deposits myself - despite TAN entry - because the Provider was classified as not safe or trustworthy
I said at the time that I had a credit card there and that I would top it up regularly and also in the future
End of conversation
What I want to say, banks are always alert when it comes to casino's or even have the suspicion
Since you have to go through now and in the end, best not to use your account for such things
However, I would not let them "dance around" on my nose, because what can happen in the worst case - account closure? Nowadays you have opened a new account within minutes

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AllesVerzockt00
Visitor

Call from the bank advisor, then the strange mail from Caxino

22nd Jan. 2021, at 03:52 pm CET#8
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Liked this post: Avatar von NoBonusUser NoBonusUser

What I want to say, banks are always alert when it comes to casino's or even have the suspicion
Since you have to go through now and in the end, best not to use your account for such things
However, I would not let them "dance around" on my nose, because what can happen in the worst case - account closure? Nowadays you have opened a new account within minutes.

Today I had a phone conversation and I was told that I as well as the bank makes itself punishable if I gamble in OCs, according to §285 if I am not mistaken.
Should I stop doing this, all is well, if I continue, my account will be terminated.

For me it is honestly very embarrassing that it has come to this point that I have to talk to the bank employees about it, promised him that I will not Deposit or withdraw anything anymore.
That they close my account is not the end of the world for me and also not a problem, as you said I can open an account elsewhere, however, I am afraid that I could get problems in the future, here in the forum already read that one's house has been searched, one has been charged etc.
I live with my parents, I would rather sprin*** me from ner bridge than that my parents apartment is searched, have them already disappointed enough

Whether I worry too much now, I do not know, because the 10,000 euros I received from Skrill was not even inquired, had read something about 12.5k and thought me at 10k nothing happens, the bank must have reported it to the FIU or not ?
Assuming that you have (rather must), what can happen after that ?

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gamble1
Icon

Call from the bank advisor, then the strange mail from Caxino

22nd Jan. 2021, at 04:07 pm CET#9
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XXLEONIDASXX wrote on 22.01.2021 at 00:14 Clock: I finds ne riesen Sauerei that casinos request so much data. I think that has a shit to interest and would never again play in such a casino that want such data from me!

The problem is not the casinos but the guidelines of the EU some have even waived until now but I fear that soon all these data will request because everything will be stricter

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Olli_Eule
Elite

Call from the bank advisor, then the strange mail from Caxino

22nd Jan. 2021, at 04:19 pm CET#10
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AllesVerzockt00 wrote on 22/01/2021 at 15:52
Today have had a phone conversation and I was told that I as well as the bank makes itself punishable if I gamble in OCs, according to §285 if I am not mistaken.
If I stop doing this, all is well, if I continue, my account will be terminated.

For me it is honestly very embarrassing that it has come to this point that I have to talk to the bank employees about it, promised him that I will not Deposit or withdraw anything anymore.
That they close my account is not the end of the world for me and also not a problem, as you said I can open an account elsewhere, however, I'm afraid that I could get problems in the future, here in the forum already read that one's house has been searched, one has been charged, etc..
I live with my parents, I would rather sprin*** me from ner bridge than that my parents apartment is searched, have them already disappointed enough

Whether I worry too much now, I do not know, because the 10,000 euros I received from Skrill was not even inquired, had read something about 12.5k and thought me at 10k nothing happens, the bank must have reported it to the FIU or not ?
Assuming that you have (rather must), what can happen after that ?

I have once read in another forum that someone was canceled his account. The had. but to the 100 000 converted. The Commerzbank had then reported him. But the procedure was stopped despite everything. How is it actually with Trustly, can the banks trace it where the money comes from? Trustly must be anonymous or? I'll take a break from gambling for now, my account is too littered with Trustly.

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