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Online Casinos in general: Bruno Casino Experience (Page 9)

Topic created on 10th Nov. 2021 | Page: 9 of 9 | Answers: 85 | Views: 29,232
Julio
Hi guys

I have also registered with brunocasino.
I won 450 euros there. Now the problem: I deposited there with my credit card. When I then wanted to be verified and uploaded all documents, my Einzahlungsnschweis was not accepted. Unfortunately, I do not know what to do. I have sent them my credit card statement where the Deposit record etc is shown etc. But they want a single receipt. But they want a single receipt. And the way they want it, I can not show it on my credit card. It's just not a normal statement like a normal bank transfer. I hope you understand what I mean
I would have had the idea to simply deposit another 15 or so euros, but then by normal bank transfer (checking account). And then complete the verification.Because there I can show me individual statements.Do you know how I mean?
I would be really grateful for answers

This post has been translated automatically

Katharina2
Top Member
Julio wrote on 19/01/2022 at 14:00: Hi guys

I also signed up with brunocasino.
I won 450 euros there. Now for the problem: I deposited there with my credit card. When I then wanted to be verified and uploaded all documents, my Einzahlungsnschweis was not accepted. Unfortunately, I do not know what to do. I have sent them my credit card statement where the Deposit record etc is shown etc. But they want a single receipt. But they want a single receipt. And the way they want it, I can not show it on my credit card. It's just not a normal statement like a normal bank transfer. I hope you understand what I mean
I would have had the idea to simply deposit another 15 or so euros, but then by normal bank transfer (checking account). And then complete the verification.Because there I can show me individual statements.Do you know how I mean?
I would be really grateful for answers

Not quite, if you do not describe in more detail. There are yes a thousand cards and possibilities.
I also have card and can only offer Kto.-Nr. or Screenshot. If they start with
unfeasible things, I can cross Bruno off my list.
My account itself, has little to do with it. In case of need I can prove my
Address, not the transfer to a casino. Security offers
my card offers sufficient security. Disgusting, always this make naked.

This post has been translated automatically

Julio
My Verification keeps getting rejected
I don't know what to do, I sent them my credit card statement and it keeps getting rejected. I only have this because I also deposited with credit card. In the chat I am always told that this is definitely enough. Get then again and again the rejection...

Can anyone help me. Is after all about 450 euros





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denyo123
Experienced
Julio wrote on 01/20/2022 at 8:35pm: My Verification keeps getting rejected
I don't know what to do, I sent them my credit card statement and it keeps getting rejected. I only have this because I also deposited with credit card. In the chat I am always told that this is definitely enough. Get then again and again the rejection...

Can anyone help me. Is after all about 450 euros






Has it worked in the meantime? Otherwise, ask the Live Chat to check the documents twice, since all relevant information is available. In any case, this is how it worked for me

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Muschmusch
Amateur
Hi guys; I'm trying for months 50,00€ credit at bruno casino by crypto BTC withdraw! I have now today 3 × (!!!) Per BTC Crypto deposited and even after an hour or rather several HOURS! NO receipt of my BTC Crypto Deposit and now the payout of 50€ Btc Crypto on my Coinbase Wallet is still on " Status: WAIT " and fully verified I am now but also already since 29.january 2022!!! Now in Live Chat after endless waiting NO help.... " the deposits BTC crypto are processed and credited within an hour " well after several hours NOTHING to see from all three deposit! The payout is still on " WAIT " The support wants a deposit proof at once and there with date, name, iban this on the pdf/screenshot... at Crypto deposits but there is no " iban " and also no full name!!!???? The live chat agent elliot means on it " Please pay again 20,00€ with a personal correct deposit method on your casino account with us so that we can pay out the withdrawal on the same evidence also again on the deposit method with your name and your iban " WTF what is the with my 3 × 50€ in BTC Crypto deposits???? Nothing!!! No help and the payout is still on " wait " now really a cheek!!!!

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Muschmusch
Amateur
I left the €50 balance since the end of January this year and was fully verified at the time the live support agents said I only needed to make one Deposit now I deposited three times yesterday each time €50 via bitcoins none of the three deposits were credited they are all still on hold as status and the €50 balance has been deleted as well as the withdrawal cancelled

This post has been translated automatically

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