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Online Casinos in general: Bruno Casino Experience (Page 6)

Topic created on 10th Nov. 2021 | Page: 6 of 9 | Answers: 85 | Views: 29,282
DomRepLove
Visitor
Very strange, if you at least got something, it can't really be the payment provider.

What was in the transfer as the sender?

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Verena
Visitor
Blade1986 wrote on 12/16/2021 at 7:51 pm: Hello everyone,

Must unfortunately say that I got the Brunocasino recommended through a known Deposit and the Verification went super fast
Deposit also.

But now comes the big but!

The withdrawal is a katastrohe I have 6 withdrawals beantrag

5.12.21 - 300€ payout approved
6.12.21 - 250€ payout approved
6.12.21 - 250€ payout approved
6.12.21 - 500€ Disbursement approved
13.12.21 - 500€ Disbursement approved
13.12.21 -1500€ Disbursement approved

The only payout what arrived from 12.12.21 about 500€

Asked on the chat it takes 5-7 days the deadline has unfortunately passed money not there then I asked for the transfer confirmation this one does not get I suspect quite strongly that I never see my money again

With me the payouts are from
3.12 19 o'clock
4.12
5.12 and 6.12

On 3.12 afternoon I also had a payout that was even in the evening on my account.

This post has been translated automatically

Evamami1203
Rookie
Blade1986 wrote on 12/16/2021 at 7:51 pm: Hello everyone,

Must unfortunately say that I got the Brunocasino recommended through a known Deposit and the Verification went super fast
Deposit also.

But now comes the big but!

The withdrawal is a katastrohe I have 6 withdrawals beantrag

5.12.21 - 300€ payout approved
6.12.21 - 250€ payout approved
6.12.21 - 250€ payout approved
6.12.21 - 500€ Disbursement approved
13.12.21 - 500€ Disbursement approved
13.12.21 -1500€ Disbursement approved

The only payout what arrived from 12.12.21 about 500€

Asked on the chat it takes 5-7 days the deadline has unfortunately passed money not there then I asked for the transfer confirmation this one does not get I suspect quite strongly that I never see my money again

We are all in this waiting loop...
They have to pay out as long as we have followed all the rules...just takes forever...apparently it used to be better with the payout there...
At least you got a payout at all.

There you are further than we

This post has been translated automatically

Krabbenburger
Experienced
I assume that all who are waiting for their money on bank paid out ?
This may well have to do with their payment providers. Generally banks are highly state regulated institutions
The Dux Group seems to be reputable, so I think the payment processor is causing problems.
Rather on Ewallets or even better with cryptocurrencies auscashen . There are fewer pitfalls .

This post has been translated automatically

Homi1978
Evamami1203 wrote on 12/16/2021 at 10:33 PM
We are all in this waiting loop...
They have to pay out as long as we have followed all the rules...just takes forever...apparently it used to be better with the payout there...
At least you got a payout at all.

There you are further than us

Unfortunately you are right

"As I can see, your case is still under investigation. Once it is reviewed, you will receive a response via email. Thank you for your patience"

That is all they can tell me at this time

It looks like they are really fed up with customer support at the moment.

This post has been translated automatically

Evamami1203
Rookie
Krabbenburger wrote on 16.12.2021 at 22:47: I assume that all those who are waiting for their money on bank paid out ?
That may well have to do with their payment providers . Generally banks are heavily government regulated institutions
The Dux Group seems to be reputable so I think the payment processor is causing problems.
Rather on Ewallets or even better with cryptocurrencies auscashen . There are fewer pitfalls .

So I always pay with bank in and out and I am in several casinos and have NEVER had to wait longer than 3 days for my money...

At pino Kakadu dux etc it was there after a few hours


Rant CashiMashi e.g. 2 days

The longest bluvegas and casigo 3 days...

And that in all the years and in all the casinos where I play

This post has been translated automatically

Krabbenburger
Experienced
Evamami1203 wrote on 12/16/2021 at 23:22
So I always pay in and out with bank and I am in quite a few casinos and have NEVER had to wait longer than 3 days for my money...

At pino Kakadu dux etc it was there after a few hours


Rant CashiMashi e.g. 2 days

The longest bluvegas and casigo 3 days...

And that in all the years and in all the casinos where I play

The casinos you mentioned are all EU licensed.
Bruno Casino is licensed in Curacao so outside the EU. It can be more complicated with the payment processors when it comes to international banking.
I am also sure that all those who are waiting for their money at Bruno will get their money
It's just a matter of time until the problems with payment processing are resolved.

This post has been translated automatically

Verena
Visitor
I wrote again to the support and received the following answer

Hello!

We've sent a request to the payment provider.
As soon as we get any feedback, we will contact you via email.
Thanks for understanding!

Best regards,
BrunoCasino Payments Team


My payouts are from 3./4./5./6.12
My payout on 3.12 at 14 o'clock I had in the evening on the account the one at 19 o'clock not

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Blade1986
DomRepLove wrote on 16/12/2021 at 20:16: Very strange, if you at least got something, it can't really be the payment provider.

What did the remittance say as sender then?

Sender was INPAY a/s

This post has been translated automatically

Verena
Visitor
Yay 2 of the 4 payouts have just been received

This post has been translated automatically

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