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Online Casinos in general: Bruno Casino Experience (Page 5)

Topic created on 10th Nov. 2021 | Page: 5 of 9 | Answers: 85 | Views: 29,234
DomRepLove
Visitor
Homi1978 wrote on 12/14/2021 at 10:31 pm: Hello,

i wanted to ask if you all got your money now ?

I am also waiting since 6.12. for my payout at Brunocasino and every time I am put off with something else

First it says - in 24h it is there. Then it can take 5, then 7 working days. Now it's technical problems and I'm supposed to wait for an email

I have not experienced that yet

How did it turn out for you?


At NineCasino it ran with me identically (probably also belong together). I'm waiting since 04.12 on 1500 euros. CasinoGuru is currently running some complaints, but even here the casino does not respond.

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Verena
Visitor
Homi1978 wrote on 15.12.2021 at 10:27 am: With me came today that:

Hello,

Previously you wrote to us that you didn't receive your withdrawal
We've sent a request to the payment provider. As soon as we get any feedback, we will contact you via email.
Thanks for your understanding!

Hello,

You have previously written to us that you have not received your payout.
We have sent a request to the payment provider. As soon as we receive feedback, we will contact you via email.
Thank you for your understanding!


Who is the payment Provider in that case? Have paid out via iban. I do not understand. Sorry

Exactly the same I have also received

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Caro
Expert
Homi1978 wrote on 12/15/2021 at 10:27 AM

Who is the payment Provider in that case? Have paid out via iban. Don't understand. Sorry

Hey Homi1978,

I think times Sofort/Klarna is in the case of the payment provider? I also know from many other casinos that the still have an intermediary, called Intermediary Bank, which process the payments quasi forward
But it's good that the casino takes care of your withdrawal and contact the payment provider

Keep your fingers crossed that you will receive your payout soon.

This post has been translated automatically

Anonym
As it seems to me BrunoCasino is probably broke? Or a problem with the payment Provider?
Stalling tactics, arbitrariness?

I had 2 small withdrawals there and the money arrived. The first withdrawal took 1 day and the second one arrived in my bank account after a few hours.

The whole thing is strange. If this is arbitrariness from this BrunoCasino I retract my statement that the casino is top.

Apparently, the BrunoCasino is not top if so many of you have problems paying out their wins.



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Homi1978
Thanks in advance for your answers.

Should I wait for the email with feedback now or ask more often in chat?

If they really do not pay what I hope not, what is my best alternative to get the money?

Thank you for taking the time to answer my questions

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B****3
There are no alternatives to get his money, you can at most write a complaint, legally you will not succeed

How it is for German lizenserte I do not know.

Otherwise as far as mga or Curaçao is concerned, it is more or less luck!

Therefore, I advise everyone to play only in the casinos that are listed here. Since then caro can at least help .

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Evamami1203
Rookie
Homi1978 wrote on 12/16/2021 at 11:06 am: Thanks in advance for your responses.

Should I wait for the email with feedback now or ask more often in chat?

If they really don't pay what I hope not, what is my best alternative to get the money?

Thank you for taking the time to answer my questions

Good morning...

So in my opinion it is of zero use to deal with the chat...
You will only be put off and told you should wait...

So we who have not received any money so far have turned to casino guru only if or when it brings something is in the stars...
I'm waiting over a week for feedback from the responsible but there is just nothing....
In the end we can and must just wait and see what happens or if what happens

LG

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Verena
Visitor
I have now also filed a complaint.
With me it is a total of "only" 400€ but I need the money
From Bruno itself one gets no more answer. Tomorrow are 14 days around!

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Anonym
@ Verena,

really violent what is going on at BrunoCasino when I read your posts here.

I had only 2 withdrawals of less than 100 euros with them and these came strangely to my bank account.

Hopefully you still get your money.


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Blade1986
Hello all,

Must unfortunately say that I got the Brunocasino recommended through a known Deposit and Verification went super fast
Deposit also.

But now comes the big but!

The withdrawal is a katastrohe I have 6 withdrawals beantrag

5.12.21 - 300€ payout approved
6.12.21 - 250€ payout approved
6.12.21 - 250€ payout approved
6.12.21 - 500€ Disbursement approved
13.12.21 - 500€ Disbursement approved
13.12.21 -1500€ Disbursement approved

The only payout what arrived from 12.12.21 about 500€

Asked on the chat it takes 5-7 days the deadline has unfortunately passed money not there then I asked for the transfer confirmation this one does not get I suspect quite strongly that I never see my money again

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