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Online Casinos in general: Bruno Casino Experience (Page 4)

Topic created on 10th Nov. 2021 | Page: 4 of 9 | Answers: 85 | Views: 29,230
Anonym
Top casino, but unfortunately the game Provider "Play 'n' Go" is no longer available.

My withdrawals with them were paid out quickly when I had some. Between 3 hrs and one banking day with me.

And that without Trustly. Top!

My account Verification was also very fast.


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Poseidon582
Very bad casino I am waiting almost 2weeks for the payout I wanted to pay out a win of 10k and again and again it is canceled by the Provider
With the message of the games provider must check what and the casino is waiting for feedback
Every day in support but no help it is always said the same and put me off

This post has been translated automatically

Anonym
Poseidon582 wrote on 09.12.2021 at 08:48: Very bad casino I'm waiting almost 2weeks for the payout I have a win of 10k Auszahlen want and again and again it is canceled by the Provider
With the message of the games provider must check what and the casino is waiting for feedback
Every day in support but no help it is always said the same and put me off

I had only 2 small wins pay out there and that ran without problems very quickly for the purpose of payout. Not like you 10000 euros.

That's awesome that you do not pay out your win. Hopefully it still works.

Played with or without bonus?

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Poseidon582
elmo61 wrote on 09.12.2021 at 11:21
I had only 2 small wins paid out there and that went without problems very fast for payout. Not like you 10000 euros.

That's awesome that they don't pay out your win. Hopefully it still works.

Played with or without bonus?

yes I also hope very much that I get the win at all

i have played without bonus in my opinion I can also only recommend to always play without bonus


Answer removed from quote

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Anonym
No longer normal the whole thing that goes off in many online casinos.

Deposit is quick and easy. But woe you win very high e.g. in the case as with you @ Poseidon82, then you are stones
put in the way or withdrawals canceled.

Maybe pay out in smaller steps?

Would set everything to 1 euro limit (under limits) until you have received all the money.


What has often helped me to write in chat

I like to play with you but my payout is denied/cancelled.

I have played without bonus.

If I can't withdraw my win, why should I Deposit again with you?

This is not how you retain customers, this is how you scare away your customers.

----

Did you make your withdrawal by bank?


Hope you still get the money.





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Homi1978
Hello,

i wanted to ask if you all have now received your money ?

I am also waiting since 6.12. for my payout at Brunocasino and each time I am put off with something else

First it says - in 24h it is there. Then it can take 5, then 7 working days. Now it's technical problems and I'm supposed to wait for an email

I have not experienced that yet

How did it turn out for you?

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Verena
Visitor
Unfortunately, I am also waiting since 03.12 for my 4 payments. It is about 200 euros, 2x70 euros and 60 euros.
On 03.12. I had already made a payout in the afternoon, this and the previous always arrived super fast. Only the last 4 have not yet arrived.
In the chat I am always put off and now I have received an email from the finance department with the request for patience.

I pay as long as nothing more

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Evamami1203
Rookie
Homi1978 wrote on 12/14/2021 at 10:31 pm: Hello,

i wanted to ask if you all got your money now ?

I am also waiting since 6.12. for my payout at Brunocasino and every time I am put off with something else

First it says - in 24h it is there. Then it can take 5, then 7 working days. Now it's technical problems and I'm supposed to wait for an email

I have not experienced that yet

How did it turn out for you?


We have not written our experiences in the thread "payout" comes...with none of us has received money to date...
This is an absolute sauladen...
I for my part am also waiting for 11 days since nothing goes forward!!!

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Homi1978
With me came today that:

Hello,

Previously you wrote to us that you didn't receive your withdrawal
We've sent a request to the payment provider. As soon as we get any feedback, we will contact you via email.
Thanks for your understanding!

Hello,

You have previously written to us that you have not received your payout.
We have sent a request to the payment provider. As soon as we receive feedback, we will contact you via email.
Thank you for your understanding!


Who is the payment Provider in that case? Have paid out via iban. I do not understand. Sorry

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Evamami1203
Rookie
Homi1978 wrote on 15.12.2021 at 10:27 am: With me came today that:

Hello,

Previously you wrote to us that you didn't receive your withdrawal
We've sent a request to the payment provider. As soon as we get any feedback, we will contact you via email.
Thanks for your understanding!

Hello,

You have previously written to us that you have not received your payout.
We have sent a request to the payment provider. As soon as we receive feedback, we will contact you via email.
Thank you for your understanding!


Who is the payment Provider in that case? Have paid out via iban. I do not understand. Sorry

Exactly the same I also got...the babble is constantly the same....
I am really tired of it!
Since you have no desire to play anywhere...when depositing the provider works lightning fast but when it comes to payout hangs everything...that is just catastrophic...so if you Deposit there is paradexx whether that should be this payment provider I do not know...I have asked for the contact details so I can contact myself to the but of course you do not get....

You do not get his money should be constantly waiting and the meanwhile so many players who do not get their money also not on the idea to compensate the somehow...simply nothing!
So if I advertise with flash in and out and the people do not get their money forever I would certainly have lawsuits on the neck...why just can not take action against such a thing?

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