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Online Casinos in general: BoomBang VIP Experience? (Page 38)

Topic created on 22nd Oct. 2021 | Page: 38 of 65 | Answers: 646 | Views: 144,052
moralischverwerflich
Expert

BoomBang VIP Experience?

29th Dec. 2021, at 12:33 pm CET#371
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Has anyone ever waited longer than the maximum 72 hours for a withdrawal via Skrill?
Saturday night I had paid out, that came Monday morning. Sunday morning at half 8 I also paid out something and that is still not processed. These are "only" 5 std. over the maximum specified time, but after 77 std. still no processing for ne Skrill payout is already violent.

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bruffl
Expert

BoomBang VIP Experience?

4th Jan. 2022, at 07:09 pm CET#372
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I have been trying to verify for an hour now.
No matter what file format, nor does the size change anything.
Anyone a Tip?

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MasterChiefKief
Expert

BoomBang VIP Experience?

4th Jan. 2022, at 07:11 pm CET#373
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bruffl wrote on 04/01/2022 at 19:09: I've been trying to verify myself for an hour now.
No matter what file format, nor the size changes anything.
Anyone a Tip?

What is not working?

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bruffl
Expert

BoomBang VIP Experience?

4th Jan. 2022, at 07:16 pm CET#374
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i give the files to upload, then everything ends with a spinning circle, and that does not end...

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garfield68
Elite

BoomBang VIP Experience?

4th Jan. 2022, at 07:19 pm CET#375
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today I wanted to Deposit times there 20€ with Skrill, did not work at once "internal error, please contact the live chat" or something like that... on inquiry said to me then that I can only deposit again if I send them an account statement where my salary receipt or the like is to be seen. supposedly they have to check as soon as a certain deposit threshold is reached. ok, I can understand if someone zb. thousands of euros deposited. but I have there so far only 1x 20 € deposited. lool so I find something completely exaggerated

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MasterChiefKief
Expert

BoomBang VIP Experience?

4th Jan. 2022, at 07:25 pm CET#376
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bruffl wrote on 04.01.2022 at 19:16: I give the files ready for upload, then everything ends with a spinning circle, and that does not end...

Just tested it. Same for me, endless loading. Must be a problem on their end.

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MasterChiefKief
Expert

BoomBang VIP Experience?

4th Jan. 2022, at 07:26 pm CET#377
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garfield68 wrote on 04.01.2022 at 19:19: today I wanted to Deposit times there 20€ with Skrill, did not work at once "internal error, please contact the live chat" or something like that... on inquiry then told me that I can only deposit again if I send them an account statement where my salary receipt or the like is to see. supposedly they have to check that as soon as a certain deposit threshold is reached. ok, I can understand if someone zb. thousands of euros deposited. but I have there so far only 1x 20 € deposited. lool so I find something completely exaggerated.

Do you have an account at the sister casinos? (Slotilda,boombang, oce)


Maybe it's because of that^^

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evopower140
Expert

BoomBang VIP Experience?

4th Jan. 2022, at 07:33 pm CET#378
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The store you can totally forget had to do the same with the extended Verification now have me a 2500 Euro limit purely made and the best is every spin counts because they make only half of the income. Rent that comes in or other income do not go because these can fall away LOL you can become unemployed

Naja is eh no more casino worth the eternal payout and make only problems am gone because also send nix more for verification have already made me more than naked and they want more I'm out

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garfield68
Elite

BoomBang VIP Experience?

4th Jan. 2022, at 07:50 pm CET#379
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MasterChiefKief wrote on 04/01/2022 at 19:26

Do you have an account with the sister casinos? (Slotilda,boombang, oce)


Maybe that's the reason^^

yes, of course, for years. and none of these ever wanted something like this from me

Your account is currently restricted due to a pending asset source review. During this time, deposits are restricted. Withdrawals are not possible according to the regulations during this review. All withdrawals will be processed once the required documentation has been received and approved.
This Verification has been requested as we are required by law to ensure that our customers receive their money legally and can afford to play at their level. Each customer is required to make this verification once a Deposit threshold has been reached.
We understand that this information is private and asking for this sensitive information may seem intrusive. But rest assured that your information is protected by law and is only visible to the appropriate department.
In the event that you are unable to provide us with the requested records within the specified time period, the account will be blocked until everything has been verified.
Once you have provided the requested documents, our payment team will review them as soon as possible.
(01:27:25 PM) Dennis: We need you to provide us with a bank statement for the last 30 days where we can see all transactions and your most recent pay stub. On the bank statement we need to see the receipt of the salary.






here is the reason from the chat

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Eddie
Amateur

BoomBang VIP Experience?

4th Jan. 2022, at 08:15 pm CET#380
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This will be standard here in Germany, it should actually be right at the first Verification so.da starts the real player protection.if you know that the player can afford it gibts also no more excuses when a payout..this is always the biggest problem of a player.everything else is not Player protection but only hypocritical bullshit.😉

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