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Online Casinos in general: BoomBang VIP Experience? (Page 18)

Topic created on 22nd Oct. 2021 | Page: 18 of 65 | Answers: 646 | Views: 155,189
Tini6020
Visitor

BoomBang VIP Experience?

3rd Nov. 2021, at 01:46 pm CET#171
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The bonus has not worked for me either.
I am now waiting for 5 days for a mail regarding a payout. Have sent today again 2 mails. With me it is about 500 € I would like to have paid out but can not even request a payout without error message.

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Useless4yu
Rookie

BoomBang VIP Experience?

3rd Nov. 2021, at 02:31 pm CET#172
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Just forget about this disgusting place. That's exactly how they all do it. Everlasting certifying and then stupidly and again everything demand. As with the N1 f**k booths, there it runs similarly.

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moralischverwerflich
Expert

BoomBang VIP Experience?

3rd Nov. 2021, at 03:13 pm CET#173
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Support has replied times.....

We are glad and have you with us.
Due to the high volume that we have received in recent days, thanks to new members, we are unfortunately under some pressure what is the compliance of the normal standard times with us.

We are really trying to make everything fair to everyone. The finance team has a superior Verification process from the MGA which we unfortunately cannot bypass. We are also not allowed to accept documents via mails and therefore we ask you to always upload documents under 'My Account' profile verification.
Please make sure that the volume does not exceed 2 MG.

You can always follow your process in your account under My Profile Verifications...

As soon as verifications are done, you will receive a message that your account is verified.
withdrawals are then processed and it usually takes 3-5 business days via bank for it to be in your account. Note that no bank works on weekends.

withdrawals cannot be made via Paysafecard at the moment, this has been decided by Paysafecard and we are trying to fix it as soon as possible.

We are super sorry and we are doing our best...

Greetings,
Boombang.vip Team

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Nextplx
Amateur

BoomBang VIP Experience?

4th Nov. 2021, at 09:10 am CET#174
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Unfortunately, still no money received although the whole thing was confirmed to me on 28.10... so today is the 5 working day let's see if something happens...
no idea if they use a carrier pigeon or whatever...

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moralischverwerflich
Expert

BoomBang VIP Experience?

4th Nov. 2021, at 09:17 am CET#175
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Nextplx wrote on 04.11.2021 at 09:10 clock: Unfortunately still no geld eingang although the whole thing was confirmed to me on 28.10... so today is the 5 working day let's see if what happens...
no idea if the use a carrier pigeon or whatever...

With me the same...
I have never waited so long for a transfer.
Since Gammix is faster

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Danger
Amateur

BoomBang VIP Experience?

4th Nov. 2021, at 10:41 am CET#176
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Milo1 wrote on 03.11.2021 at 15:13: Support answered times.....

We are happy and to have you with us.
Due to the high volume we have received in recent days, thanks to new members, we are unfortunately under some pressure what is the compliance of the normal standard times with us.

We are really trying to make everything fair to everyone. The finance team has a superior Verification process from the MGA which we unfortunately cannot bypass. We are also not allowed to accept documents via mails and therefore we ask you to always upload documents under 'My Account' profile verification.
Please make sure that the volume does not exceed 2 MG.

You can always follow your process in your account under My Profile Verifications...

As soon as verifications are done, you will receive a message that your account is verified.
withdrawals are then also processed and it usually takes 3-5 business days via bank until it is on your account. Note that no bank works on weekends.

withdrawals cannot be made via Paysafecard at the moment, this has been decided by Paysafecard and we are trying to fix it as soon as possible.

We are super sorry and we are doing our best...

Greetings,
Boombang.vip Team

It all sounds like excuses to me. Alone that according to MGA they are not allowed to receive documents via email. With other MGA casinos it also went

That they are under pressure I can not imagine. At other casinos it goes much faster. Back then at Videoslots the verification took 5 min and payout 2 min

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moralischverwerflich
Expert

BoomBang VIP Experience?

4th Nov. 2021, at 02:13 pm CET#177
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I was just answered that was transferred 4 days ago.... Well, then they have your account probably in Timbuktu. 4 days ne transfer within the EU, so long needs not even a carrier pigeon with only one wing to Africa.

In any case, they now respond to emails in less than an hour. Meanwhile I have 3 different ones from them. Maybe it will help you, list them.

suppurtservice@boombang.vip
service@boombang.vip
support@boombang.vip (as also stated on the page)

I always put all 3 in the distribution list, then the answer came quickly.

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roccoammo11
Expert

BoomBang VIP Experience?

4th Nov. 2021, at 03:13 pm CET#178
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so I've made 2 withdrawals today & the first time it was there after 5 minutes and the second time after 2 minutes on my Skrill account.as mentioned a few pages earlier has the verify + very first payout took no 24h.
also find the games run there like the other casinos of the group & even if there are only 3 providers I gamble there at the moment best!

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moralischverwerflich
Expert

BoomBang VIP Experience?

4th Nov. 2021, at 03:20 pm CET#179
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roccoammo11 wrote on 04.11.2021 at 15:13: so I've made 2 withdrawals today & the first time it was there after 5 minutes and the second time after 2 minutes on my Skrill account.as mentioned a few pages earlier has the verify + very first payout took no 24h.
also find the games run there like the other casinos in the group & even if there are only 3 providers I gamble there at the moment best!

Yes via Skrill has apparently no problems, with me the Skrill withdrawals were also there after 2 min. Only the bank transfers do not arrive.... And I'm not the only one still waiting for bank transfers from last month

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danny005
Elite

BoomBang VIP Experience?

4th Nov. 2021, at 07:10 pm CET#180
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Milo1 wrote on 04.11.2021 at 14:13: I just got an answer that was transferred 4 days ago.... Well, then they have your account probably in Timbuktu. 4 days ne transfer within the EU, so long needs not even a carrier pigeon with only one wing to Africa.

In any case, they now answer emails in less than an hour. Meanwhile I have 3 different ones from them. Maybe it will help you, list them.

suppurtservice@boombang.vip
service@boombang.vip
support@boombang.vip (as also stated on the page)

I always put all 3 in the distribution list, then the answer came quickly

No, transfer does not come from Timbuktu (belongs to Mali or?), but from a Malta account. Has also surprised me that it takes so long, probably only 1x the week the collected withdrawal slips to the bank.

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