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Online Casinos in general: BoomBang and Slotilda Casino - Win from free spins denied.

Topic created on 09th Apr. 2021 | Page: 1 of 1 | Answers: 3 | Views: 2,011
Malganes
Top Member

BoomBang and Slotilda Casino - Win from free spins denied.

9th Apr. 2021, at 01:54 pm CEST#1
0 Likes

Nobody has liked this post so far
Here is my report and the question, what would you do now?
The following happened to me:

At Easter I got these offers from BoomBang and Slotilda:

The Easter Bunny brings gifts!

50 free spins given


Play today completely without Risk, because I give you 50 free spins* á 2 Euro (for Royal Seven XXL - Easter Egg) - that's 100 Euro for free! How about it? Maybe you can make your wish come true soon? In addition, this reward is waiting for you:
100% EASTER BONUS

Bonus code: EASTERBUNNY100
Treat yourself to this easterly powerboost for your next top-up: 100% Deposit bonus* (up to 100 € bonus amount)! You will double your deposit in no time. If you deposit e.g. 50 €, I'll add another 50 € and you'll play with 100 €!

HAPPY EASTER!



I played the 50 free spins at Slotilda and also at BoomBang. At Slotilda I won about 270€ and at BoomBang 82€.
Of course, I was happy and thought so, I have to convert the coal anyway first to be able to pay out. But the money was displayed in my account as real money.
I could not believe it and have contacted customer service and asked if I can withdraw. I was told that I could, but that the maximum withdrawal would be 100€. Fancy I thought, better than nothing. So I just tried to give the 270€ and the 82€ in payout.

Then I received this email from both:

Hello xxx,

Uh oh Your request for withdrawal was rejected by the cashier.

A request for withdrawal can be denied for several reasons. Please verify that you:
- Have successfully verified your account
- Have wagered your deposit at least once

Please contact our customer service for more information.

Your username is xxx.

Sincerely yours,
SLOTILDA



I contacted customer service again and they said that I still need to verify my account and wager the money I won once before I can withdraw it. I have already sent them my Verification documents and am still waiting for a reply. Responses usually take them up to 3 days. So I already know^^
Then this sentence in their email:

- have converted your deposit at least once

The speech is here from a deposit? But this is about the win from free spins.

Now my question to you, whether this procedure is so normal and you have already experienced something like that?
And then my question how you would proceed to convert the funds? Which slots etc. ?
Thanks for reading and the help from you



This post has been translated automatically

gamble1
Icon

BoomBang and Slotilda Casino - Win from free spins denied.

9th Apr. 2021, at 02:06 pm CEST#2
0 Likes

Nobody has liked this post so far
Malganes wrote on 09.04.2021 at 13:54: Here times my report and the question, what you would do now?
Here is what happened to me:

At Easter I got these offers from BoomBang and Slotilda:

The Easter Bunny brings gifts!

50 free spins given


Play today completely without Risk, because I give you 50 free spins* á 2 Euro (for Royal Seven XXL - Easter Egg) - that's 100 Euro for free! How about it? Maybe you can make your wish come true soon? In addition, this reward is waiting for you:
100% EASTER BONUS

Bonus code: EASTERBUNNY100
Treat yourself to this easterly powerboost for your next top-up: 100% Deposit bonus* (up to 100 € bonus amount)! You will double your deposit in no time. If you deposit e.g. 50 €, I'll add another 50 € and you'll play with 100 €!

HAPPY EASTER!



I played the 50 free spins at Slotilda and also at BoomBang. At Slotilda I won about 270€ and at BoomBang 82€.
Of course, I was happy and thought so, I have to convert the coal anyway first to be able to pay out. But the money was displayed in my account as real money.
I could not believe it and have contacted customer service and asked if I can withdraw. I was told that I could, but that the maximum withdrawal would be 100€. Fancy I thought, better than nothing. So I just tried to give the 270€ and the 82€ in payout.

Then I received this email from both:

Hello xxx,

Uh oh Your request for withdrawal was rejected by the cashier.

A request for withdrawal can be denied for several reasons. Please verify that you:
- Have successfully verified your account
- Have wagered your deposit at least once

Please contact our customer service for more information.

Your username is xxx.

Sincerely yours,
SLOTILDA



I contacted customer service again and they said that I still need to verify my account and wager the money I won once before I can withdraw it. I have already sent them my Verification documents and am still waiting for a reply. Responses usually take them up to 3 days. So I already know^^

Now my question to you, whether this procedure is so normal and you have also experienced something like that?
And then my question how you would proceed to implement the funds? Which slots etc. ?
Thanks for reading and the help from you




I would now not rate as unusual the chat usually has infos only when another department what reports

If you can pay out 100 € maximum it should actually be enough if you zockst at the 270 either you get more which brings you nothing anyway or you verzocken in any case you should reach the 100 €

At the 82 € I would just try and not gamble things like DoA would stay with normal fruit slots from Gamomat

This post has been translated automatically

Sarkasto
Expert

BoomBang and Slotilda Casino - Win from free spins denied.

9th Apr. 2021, at 03:21 pm CEST#3
0 Likes

Nobody has liked this post so far
I assume that the win from the free spins is recorded as a Deposit in the system. So at casino A 270€ convert (would just play on 1€ bonanza or so there is eig the chance high that you are after 270 spins still over 100€). Then simply request a payout
The same at casino B with the 82€, although I would rather play with small stakes (20-40 cents) the 82€... On 40 cents that would be only 205 spins.^^

So with the first haste 100€ eig save, you would have to have a lot of bad luck, that there is no 100€ more over... If Bonanza is too risky for you, you can play something with low(er) variance... eg Spinions if there are quickspin slots. Good luck

This post has been translated automatically

Falko
Icon

BoomBang and Slotilda Casino - Win from free spins denied.

9th Apr. 2021, at 03:54 pm CEST#4
0 Likes

Nobody has liked this post so far
Or gamble the surplus on slots where you can achieve improved free spins. Is at least better than if the surplus is simply deleted. Don't know what slots this casino offers here. Slots with enhanced free spins are for example Lil Devil with collecting hearts or Royal Mint with collecting gold bars.

This post has been translated automatically

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