Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Online Casinos in general: Boom Casino (Hero Gaming) (Page 10)

Topic created on 14th Feb. 2020 | Page: 10 of 15 | Answers: 147 | Views: 45,754
Hidaruma
Top Member
Zockerbasti274 wrote on 12/01/2021 at 20:40
Hi
How long have you been waiting?
LG

I was asked on 31.12.2020 at 12:02 CET to provide my passport and a proof of address, which I did on the same day at 20:26 CET.


The confirmation email from Boom came on 03.01.2021 at 14:15 CET.

This post has been translated automatically

AllesVerzockt00
Visitor
Zockerbasti274 wrote on 12.01.2021 at 16:23: BOOM CASINO

Hello

I had won before New Year's Eve 750€, which were also paid out immediately (04.01.)
Now I have made two larger wins, which I would now like to pay out. (4000€ and 5000€).
Thereupon I should verify myself, which I have also done. The identity card was immediately recognized, my pension certificate as proof of address, however, not. (Should suffice according to Lukas from the live chat)
Now I had sent last Thursday (07.01.) my Internet bill from Vodafone. Until today without feedback!
My account was blocked tonight, although the documents have long been available!
Luke in the chat also always says something different
(Documents there, send your documents, many new users)
Who of you also has problems in Boom Casino ?
LG

Congratulations on your win, so I also signed up with Boom recently and my passport was accepted, but not my cell phone bill.

The email said they don't accept cell phone, internet or pay stubs, either "government issued document" or a bank statement.

For example, if you send them your bank statement, they will surely unblock your account and get your money too.

This post has been translated automatically

Zockerbasti274
Hidaruma wrote on 12.01.2021 at 21:12
I was asked on 31.12.2020 at 12:02 CET to provide my passport and a proof of address, which I did on the same day at 20:26 CET.


The confirmation email from Boom came on 03.01.2021 at 14:15 CET.

All clear. Thanks for the info

This post has been translated automatically

Zockerbasti274
AllesVerzockt00 wrote on 13/01/2021 at 00:25
Congratulations on your win, so I too signed up with Boom recently and my passport was accepted, but not my cell phone bill.

The email said they don't accept cell phone, internet or pay stubs, either "government issued document" or a bank statement.

For example, if you send them your bank statement, they will surely unblock your account and get your money too.

Thanks for your answer!
I sent a bank statement plus my internet statement.
The email said:....recurring household bill (water/electricity/internet )
LG

This post has been translated automatically

Zockerbasti274
Update: So far still nothing heard!
I have sent the latest account statement, where the Deposit at the beginning of January is evident at Boom

This post has been translated automatically

Xardas
Amateur
Zockerbasti274 wrote on 14.01.2021 at 13:38: Update: Still nothing heard!
I have sent the latest account statement behind, where the Deposit at Boom is evident at the beginning of January.

This is so ridiculous meanwhile what some casinos that are listed here with us players pull off.

This post has been translated automatically

Zockerbasti274
Zockerbasti274 wrote on 14.01.2021 at 13:38: Update: Still nothing heard!
I have sent the latest account statement behind, where the Deposit at Boom is evident at the beginning of January.

Am still not verified! Despite email to a VIP manager. Maybe it still works today

This post has been translated automatically

Anonym
Hello,

registered there yesterday. deposited 5 times (about 300 euros). The first 4 times went nothing, ABSOLUTELY nothing. The 5th time I deposited then I was always kept alive with intermediate winnings so I could gamble just under 3h.

Then decided to Deposit a 6th time 50 euros and have it run on 1 euro Book of Dead...... free spins head....4!!!!

1000 Euro picture....then set to 650 pay out and continued to gamble and it went on....the remaining 350 euros always played on 1-2 euros always down to 150 then back up to 350 etc....then free spins 3 euros 2 times in a row Gamomat Books to Bulls...again Jackpot over 1000.....a second time 650 set to pay out.....the rest is now running down but I do not care.

Even have "proof pictures"....

But from experience I also know you should not praise the day before the evening.... The payout is "in process"

I keep you up to date...... Is of course not meaningful this experience but apparently runs there not only endlessly the money down....(as with Platincasino or where I have also gambled yesterday LÖWNPLAY....leute Löwnplay is the ALLERLETZTE DRECK. 50 euros downplay takes almost ne hour and 0 free spins on Merkur.....reudig)

This post has been translated automatically

Anonym
Update: on 15.1 early (about 2 o'clock the first payout 650 initiated, 2h late the 2te 650 euros meanwhile I can not cancel the 2 payouts and on my email address was written the following

"Hello,

your payout is in process and will be executed as soon as possible. As soon as the withdrawal is out, it will appear in your account under payment confirmations.


No documents are required at the moment.


Congratulations on your win and best regards


Emilia
Boom Support"


This post has been translated automatically

Zockerbasti274
Zockerbasti274 wrote on 15.01.2021 at 16:17
Am still not verified! Despite email to a VIP manager. Maybe it still works out today.

Update. After I made a fuss yesterday, I am now verified since this morning!

This post has been translated automatically

Hot Topics17th Nov. 2024 at 08:25 pm CET

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1 online
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately