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Online Casinos in general: Boom Casino has technical problems and the slots run accordingly..the deposited money is within minutes vs

Topic created on 30th Oct. 2020 | Page: 1 of 1 | Answers: 2 | Views: 1,522
sandale74
I have deposited 5 times. each time activated the bonus, but only twice received. I always play on minimum bet... when playing ( gold digger) I have already noticed that the game or slot is not running properly. I pressed the stop button, but the game continued to run. Within 5 minutes 20 euros were gone and not a single time a win etc.. that was with the last deposit. After that I used the live chat. actually the employee was also quite ok, but when he told me that there were technical problems at boom casino, I thought ok: so I had the right perception. I was also really friendly and already told that it is very disappointing when you only lose. I expected in any case that there is a "compensation " on the part of boom casino. but there was no talk of that. the employee said that boom casino will tell me oer email when the problems are fixed. i told him that it is not a problem if there are difficulties, but that I expect a response from the casino in the form of free spins. Bonus money, etc. The answer was that I will receive Deposit offers by email. I just meant that I will certainly not deposit more money. oh I'm still so annoyed. the account I have with the pitiful remaining amount to conclude. That casino I really can not recommend. in my opinion, a casino, if it has problems with the software / technology and players can not win because of this and the money just runs off, should come from itself a compensation. but on top of that still be so brazen and want to subjubeln deposit offers I find very unseriös!

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observer
Amateur
Please don't ever play again, because you seem to be only at the beginning of a 'gamer career'! Better leave it at that.

This post has been translated automatically

Pklisa
Amateur
sandale74 wrote on 30.10.2020 at 21:54: LIch have deposited 5 times. each time the bonus activated, but only twice received. i always play on minimum bet... when playing ( gold digger) I have already noticed that the game or slot does not run properly. I pressed the stop button, but the game continued to run. Within 5 minutes 20 euros were gone and not a single time a win etc.. that was with the last deposit. After that I used the live chat. actually the employee was also quite ok, but when he told me that there were technical problems at boom casino, I thought ok: so I had the right perception. I was also really friendly and already told that it is very disappointing when you only lose. I expected in any case that there is a "compensation " on the part of boom casino. but there was no talk of that. the employee said that boom casino will tell me oer email when the problems are fixed. i told him that it is not a problem if there are difficulties, but that I expect a response from the casino in the form of free spins. Bonus money, etc. The answer was that I will receive Deposit offers by email. I just meant that I will certainly not deposit more money. oh I'm still so annoyed. the account I have with the pitiful remaining amount to conclude. That casino I really can not recommend. in my opinion, a casino, if it has problems with the software / technology and players can not win because of this and the money just runs out, should come from itself a compensation. but on top of that still be so brazen and want to subjubeln deposit offers I find very unseriös!

I have experienced the same...pathetic

This post has been translated automatically

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