Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Online Casinos in general: Bonus wagered at Novoline... and now?

Topic created on 13th Dec. 2022 | Page: 1 of 2 | Answers: 13 | Views: 2,701
Yvonka
Amateur

Bonus wagered at Novoline... and now?

13th Dec. 2022, at 09:38 pm CET#1
0 Likes

Nobody has liked this post so far
Hey ho....

The following problem:
I have at Novoline from today's Spins d. Calendar action just 20, - € rausholen can...... these I have meanwhile also converted and now stand at around 100, - €.
Now I want to pay out these gladly, only apparently wants the Novoline (still?) not so completely!?!!
If I click in the menu on PAYMENT is then above there "Possible payout amount: ...,.."
And underneath it says in a small extra box "The account balance is not sufficient for a payout in this amount"......
also no possibilities to choose a payment Provider at all, let alone enter the amount somewhere...... .!??!?!??

hmmm, and nu??
Someone has an idea maybe? I am verified so far, but I have never deposited?!
Can it be because....?

This post has been translated automatically

Max_Bet
Expert

Bonus wagered at Novoline... and now?

13th Dec. 2022, at 09:45 pm CET#2
0 Likes

Nobody has liked this post so far
Sounds like the bonus has not yet been completely cleared. Does it show you the 100 as real money?

This post has been translated automatically

Yvonka
Amateur

Bonus wagered at Novoline... and now?

13th Dec. 2022, at 09:50 pm CET#3
0 Likes

Nobody has liked this post so far

Max_Bet wrote on 13.12.2022 at 21:45: Sounds like the bonus is not yet completely released. Does it show you the 100 as real money?

Yes it does.... I have this Zwanni from the Freespins definitely also converted - that were almost 500, - € ......
That's why I'm so irritated about it ;-/

This post has been translated automatically

Yvonka
Amateur

Bonus wagered at Novoline... and now?

13th Dec. 2022, at 09:57 pm CET#4
0 Likes

Nobody has liked this post so far
https://imgur.com/a/DsCKkWV
That would be a screenshot. I hope this works as well......

This post has been translated automatically

Max_Bet
Expert

Bonus wagered at Novoline... and now?

13th Dec. 2022, at 10:00 pm CET#5
0 Likes

Nobody has liked this post so far
You have probably never deposited before, right? The win is a result of free spins. So maybe he doesn't offer you a withdrawal method?
Sounds strange in any case. Would write to the chat.

This post has been translated automatically

Yvonka
Amateur

Bonus wagered at Novoline... and now?

13th Dec. 2022, at 10:08 pm CET#6
0 Likes

Nobody has liked this post so far

Max_Bet wrote on 12/13/2022 at 22:00: You probably never deposited before or? So maybe that's why he doesn't offer you a withdrawal method?
Sounds strange in any case. Would write to the chat.

Nah, never deposited before...... ... but I just read through the full terms and conditions as well to somehow find the error myself. But I also find nothing clear about how that is regulated with so ner payout if you have never deposited.

In some casinos it goes without, in some with prior deposit.
But then should possibly also appear a clear note about it, at the latest when you try to withdraw.

This post has been translated automatically

Max_Bet
Expert

Bonus wagered at Novoline... and now?

13th Dec. 2022, at 10:11 pm CET#7
0 Likes

Nobody has liked this post so far

Yvonka wrote on 12/13/2022 at 10:08 pm

Nope, never deposited...... ... but I just read through the complete conditions to somehow find the error itself. But I also find nothing clear about how that is regulated with so ner payout if you have never deposited.

In some casinos it goes without, in some with prior deposit.
But then should possibly also appear a clear note about it, at the latest when you try to withdraw.

No you will get that already. Normally on the image what you have posted below a selection of withdrawal options. Depending on how you deposited and whether your bank account is verified, for example

It is best to write to the chat. Write them your account details, verify the account with nem Kto. statement and ratzfatz kriegste your money wirste see
Just do not gamble again now! 🥴😉

This post has been translated automatically

Yvonka
Amateur

Bonus wagered at Novoline... and now?

13th Dec. 2022, at 10:17 pm CET#8
1 Like

Liked this post: Avatar von Max_Bet Max_Bet

Max_Bet wrote on 12/13/2022 at 10:11 pm

No you will get that already. Usually on the picture what you posted below is a choice of withdrawal options. Depending on how you deposited and if your bank account is verified for example

It is best to write to the chat. Write them your account details, verify the account with nem Kto. statement and ratzfatz kriegste your money wirste see
Just do not gamble again now! 🥴😉

Nah nah, I will not... Thank you for this (certainly sweetly meant by you) advice.
That's why I was about to cash out right now - because I'm absolutely not up for it anymore. At least for today!!!

Okay, I'll definitely do it that way. The chat is closed for a long time, but an email does it for now

This post has been translated automatically

TranceBabe
Expert

Bonus wagered at Novoline... and now?

14th Dec. 2022, at 10:54 am CET#9
0 Likes

Nobody has liked this post so far
Have you ever made a Deposit there? It doesn't look like it to me
For me, the withdrawal options were also only visible after my first deposit.

This post has been translated automatically

genrix
Top Member

Bonus wagered at Novoline... and now?

14th Dec. 2022, at 03:34 pm CET#10
0 Likes

Nobody has liked this post so far
Are you verified? Minimum Deposit for unverified members 100€, maybe that has something to do with it

This post has been translated automatically

Hot Topics27th Dec. 2024 at 03:11 am CET

Law
0
Online Casinos
0
Miscellaneous
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately