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Online Casinos in general: Bluvegas Casino has anyone experience ? (Page 8)

Topic created on 23rd Jun. 2021 | Page: 8 of 8 | Answers: 79 | Views: 26,589
TWiSTeD
Top Member

Dacosta22 wrote on 07/02/2022 at 21:38: Good evening,

I would need some help too!
So I have played at Bluvegas and have also won a lot, now that the manager must release? Can someone please help me!
I have been put off for a week that this is in process but that the manager must give the OK is that really so? Or is that because one has won such a large sum?

Would be great if you can help me! 🥲

Thanks!

larger sums are idr checked. normal standard procedure

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SunSun13
Amateur
Hello! I now also have a payout open there. The 48 hours have not yet passed and I would be interested to know if anyone has ever received their payment within these 48 hours...?

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MoritzJ
I made a payout of 140€ at the beginning of March (requested on 01.03, on 03.03 on the account). Now I had a massive run of luck at the weekend and have won just under 5000€ which I would like to pay in 2x 2500€. I have on 04.04 at 18:20 nudged and asked yesterday times. As an answer came (sounds very generic)

Therefore, bear in mind that it will be processed by the finance department manually within 48 hours and no document is needed at the moment

I have been registered and verified for almost 2 years. Think that with such "sums" can pass times more than 2 days, so I'm not worried yet (even if 5K is a lot of money). Will but certainly after 72h times cautiously ask, would be cool if that before Easter would still be on the account.

To Gammix also Vegadream and Crazeplay belong, with which it was always very fast from statten

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MoritzJ
After I received a KYC mail yesterday morning and submitted the documents immediately (10:13) I am now waiting for the Verification before I can even think about a payout. KYC needs time, I understand that, but still almost 2 days have passed without any result. Since I don't expect the KYC stuff to take place on weekends, it will probably be next week before anything happens (if they don't find anything else to complain about) so no payout in 48h (even if you add the 48h KYC, it should have been completed today)

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MoritzJ
Another small update:

On 10.04.22 (20:55) received confirmation for the first payout which arrived on 11.04.22 via SEPA around 18:20. The second payment was confirmed on 11.04.22 (12:35) but it is still missing. SEPA without remittance slip may take "max." 1 day, but so far nothing is there. If we assume that was booked on 12.04.22 (which is actually unlikely with a confirmation from Monday at noon) the money should arrive today, it remains exciting...


Quote from the support chat:
(09:35:50 AM) Moritz: Hi, can you check if my withdrawal from Monday has left your bank? SEPA should not take any longer than 1 day

(09:36:20 AM) XXX: Hello Moritz
(09:36:22 AM) XXX: Please allow me a few minutes in order to check this out for you.
(09:36:29 AM) Moritz: sure
(09:37:31 AM) XXX: Thanks a lot, please note it was approved on 11.04 and it can take up to 7 business days to arrive to your account.
(09:37:49 AM) Moritz: Even via SEPA?
(09:38:08 AM) Moritz: (Wire Transfer)
(09:38:20 AM) XXX: Yes, correct.


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Halan121
Hi
I have won yesterday in this casino 11000
But earlier I got bonus and today I got message
Hello,

We are writing to you regarding your withdrawal request of €7000. Unfortunately, we had to reject your withdrawal request due to a violation of our Terms and Conditions, as you placed bets with an active bonus above the limit:




Therefore, your withdrawal request has been rejected and the winnings earned have been cancelled. However, your original Deposit has been credited to your balance. You are welcome to submit a new withdrawal request
If you have any further questions, concerns or comments, please do not hesitate to contact our customer support team.
Sincerely yours,
Payments Cashier.

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Halan121

Halan121 wrote on 14/09/2022 at 16:49: Hi
Yesterday I won 11000 in this casino
But earlier I got bonus and today I got message
Hello,

We are writing to you regarding your withdrawal request of €7000, unfortunately we had to reject your withdrawal request due to a violation of our Terms and Conditions as you placed bets with an active bonus over the limit:




Therefore, your withdrawal request has been rejected and the winnings earned have been cancelled. However, your original Deposit has been credited to your balance. You are welcome to submit a new withdrawal request
If you have any further questions, concerns or comments, please do not hesitate to contact our customer support team.
Sincerely yours,
Payments Cashier.

So what can I do or is there any way that I can get this money ?

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Halan121

Robotop wrote on 14.09.2022 at 17:49: I had that also already because of 2€ bonus and had 60 euro withdrawal rejection at LocoWin, because of 2 euro bonus, since all live games banned when receiving 2 euro bonus, and I got only my Deposit of 36 euros back, the rest was deleted and my deposit I have then directly with everything on a card then lost

So that means you can do ganix (

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Falko
Icon

Halan121 wrote on 09/14/2022 at 18:51

So that means you can do ganix (

If you should have played only once with a stake of more than 5 euros, then the win is lost. You can not exceed this limit with Bonus money when spinning.

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Halan121

Falko wrote on 14.09.2022 at 19:31

If you should have played only once with a stake of more than 5 euros, then the win is lost. You may not exceed this limit with Bonus money when spinning.

I did not want bonus they just have and I did not know because have never accepted bonus until now S.... I play for years in first bonus

It hurts 😂

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