Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Online Casinos in general: Big loss at two casinos and KYC request

Topic created on 22nd Oct. 2019 | Page: 1 of 1 | Answers: 6 | Views: 2,211
xtcbx10

Big loss at two casinos and KYC request

22nd Oct. 2019, at 09:27 pm CEST#1
0 Likes

Nobody has liked this post so far
Unfortunately, it got me and I couldn't stop.
Lost about 7,000 euros each at two casinos this month. The loss is covered, meaning I can pay it, even though it is very painful. In addition, at a third casino I have won back almost half of the loss.

I have received a KYC request from both casinos where I suffered the loss and actually see no reason to answer it. The casinos get their money or have received it (direct transfer and credit card) and payout is not pending, just the opposite.

Do I have, apart from an account block about which I am not unhappy, to expect other consequences if I ignore the KYC request?

This post has been translated automatically

Kleinkariert
Expert

Big loss at two casinos and KYC request

22nd Oct. 2019, at 11:00 pm CEST#2
0 Likes

Nobody has liked this post so far
You have nothing to worry about except an account suspension, which is usually only temporary until you answer the KYC.

Otherwise, be careful where you play, especially not with the same group (a group can operate several casinos). Online the money can flutter away so quickly, of course it can also bang but quite honestly with higher payouts you have to expect online at most casinos with significant resistance. If it comes through then you have to pay attention to the reporting requirements and some banks (in some regions) pay particular attention to where the money comes from and there you get meanwhile really afraid to win.

The best solution is therefore either not play at all or so well regulated that it does not hurt too much. Completely under control you bring it in the long run only rarely.

This post has been translated automatically

peba67
Rookie

Big loss at two casinos and KYC request

23rd Oct. 2019, at 12:21 am CEST#3
0 Likes

Nobody has liked this post so far
what is a KYC request?

This post has been translated automatically

Quippie
Amateur

Big loss at two casinos and KYC request

23rd Oct. 2019, at 12:40 am CEST#4
0 Likes

Nobody has liked this post so far
peba67 wrote on 10/23/2019 00:21: what is a KYC - request?

Is a statement of assets, so to speak. Where the money comes from and how the gambling is financed.

This post has been translated automatically

Kleinkariert
Expert

Big loss at two casinos and KYC request

23rd Oct. 2019, at 07:56 am CEST#5
0 Likes

Nobody has liked this post so far
peba67 wrote on 10/23/2019 00:21: what is a KYC - request?

The normal verification. Mostly passport, account statement/screenshot from e.g. Skrill (depending on what you use). Additionally, proof of address is requested (e.g. utility bill or proof of registration).

This post has been translated automatically

Christoph
Experienced

Big loss at two casinos and KYC request

23rd Oct. 2019, at 08:34 am CEST#6
0 Likes

Nobody has liked this post so far

peba67 wrote on 10/23/2019 00:21: what is a KYC - request?

KYC ultimately means nothing more than Know-Your-Customer and is perhaps better known as Verification in online casinos. Exact details can be found in one of our guides on this:


https://www.gamblejoe.com/ratgeber/auszahlung-verifizierung/

@xtcbx10: Actually, there should be no further problems (except for the possible account suspension). Most Online Casinos then send out reminders on a regular basis. I had ignored them at a casino once 6 months, nothing further happened. I could even continue to log in at that time, but the Deposit was no longer possible. It depends a little on the online casinos. From which OCs have you received KYC requests?

This post has been translated automatically

Karuen00
Amateur

Big loss at two casinos and KYC request

23rd Oct. 2019, at 01:29 pm CEST#7
0 Likes

Nobody has liked this post so far
I also had to do was very tedious

This post has been translated automatically

Hot Topics22nd Nov. 2024 at 08:11 am CET

Offline Casinos
0
Casino Games
0
Offline Casinos
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately