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Online Casinos in general: Beware of Merkur Spielothek

Topic created on 10th Nov. 2022 | Page: 1 of 4 | Answers: 38 | Views: 6,841
Mickylein
Rookie
Moin,

Deposited with bonus and gambled away all but one cent. Then deposited 50€ without bonus and won a little something.

Since the one cent was still bonus, all wins are also bonus and the casino requires the full turnover of 1750 € before withdrawal.

In short: fraud

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Mickylein
Rookie
The bonus conditions even state that real money and bonus are treated separately....

Worse than any Curacao Bude so something.

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Anonym
This is not cheating. Your indignation I can still understand, but it is a common method that the balance must be played to 0.00 €. If necessary, cancel the bonus!

There is an arbitration board at the casino, but you probably won't have any success there. You can only ask the casino for goodwill

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Mickylein
Rookie

Royal777 wrote on 10/11/2022 at 10:06: This is not cheating. Your indignation I can still understand, however it is a common method that the balance must be played to 0.00€. Zur not cancel the bonus!

There is an arbitration board at the casino, but you probably won't have any success there. You can only ask the casino for goodwill

The bonus can not be canceled. The wins with the real money have credited to the Bonus money

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frapi07
Elite

Mickylein wrote on 10/11/2022 at 10:11 AM

The bonus can not be canceled. They credited the real money wins to the Bonus money

Royal meant that it is common to play down your balance to 0.0 before making a new Deposit or just cancel the bonus (if you only have 1-2 cents on it like you do).

I have also done so when I once had bonus credit.

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Mickylein
Rookie

frapi07 wrote on 10/11/2022 at 10:40 AM

Royal meant that it is common to play your balance down to 0.0 before making a new Deposit or just cancel the bonus (if you only have 1-2 cents on it like you do).

I have also done so when I had bonus credit.

I know. Have also tried before the new deposit. Came an error message. And then I just deposited. Until now, no casino experienced where then real money stakes become Bonus money and in the bonus conditions of dennen is also inside the bonus and real money is separated

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upola
Legend
If you can not cancel the bonus, is there a slot at Merkur where you can bet only 1 cent?

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hustlehoff
Expert
upola wrote on 10.11.2022 at 11:07: If you can not cancel the bonus, there is a slot at Merkur where you can bet only 1 cent?

I was just wondering, I know the casino and the slot offer but not at Novo and Merkur I know no slot that goes to 1 cent.


I know it from other casinos that amounts under 5 cents become real money.

So here it should actually be unlocked normally as a gesture of goodwill otherwise really pathetic in my opinion.

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frapi07
Elite

Mickylein wrote on 10/11/2022 at 10:54 AM

I know. Tried it before the new Deposit too. Got an error message. And then I just deposited. Until now, no casino experienced where then real money stakes become Bonus money and in the bonus conditions of dennen is also inside the bonus and real money is separated

I do not play there, so I can not contribute anything that could possibly help you


Have you had contact with the support? Maybe Caro or so can help you, if this is "Merkur Sports".

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Max_Bet
Expert

hustlehoff wrote on 10.11.2022 at 11:11
I was just wondering about the Slot machine and the slot offer but not at Novo and Merkur I don't know any slot that goes to 1 cent.


I know it from other casinos that amounts under 5 cents become real money.

So here it should actually be unlocked normally as a gesture of goodwill otherwise really pathetic in my opinion.

But somewhere you can play Book of Ra & Lord of the Ocean on 1 line. I think at StarGames I've seen that.

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