Online Casinos in general: Betzest verification problems.

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Balinsky wrote on 12/15/2020 at 8:20 pm: Hello everyone,

has anyone had any problems with Betzest.com? I recently signed up with this casino as they have a MGA license. I deposited there and was able to convert the bonus. Wanted to withdraw at the end of the 1,000euro win. Of course, I then forwarded the documents to the department. Unfortunately, more and more was requested from me.
It started with:
1- A utility bill like water, gas or electricity of last month.
2- A bank statement in which your Deposit to Betzest anf your name are shown.
3- A selfie holding photo of your ID Card or Passport with an A4 format, writing BETZEST with today's date.
an.

As if sending a selfie with my ID to the side wasn't enough.
NO! I was asked more and more for documents.
Then I was insinuated why I had 2 different names.

Then was:
1- A utility bill like water, gas or electricity of last month. Only these bills will be accepted.

2- A bank statement in which your deposit to Betzest and your name are shown. The document should be a PDF or a photo of the origin;

that requested again.

Unfortunately I can't send you a water, gas or electricity bill as I only get them once a year.

Therefore I was offered the following:
Since you do not have access to a utility bill of last month, we are offering you a quick solution to provide a valid pdf file bank statement of last three months (October - November - December) to prove its authenticity, in which xml-ph You can download it from your e-banking.

I have done this as well.
No this was not sufficient for Verification either.
I was then insinuated why I allegedly 2 different addresses would have what can not be true what I have already explained. I was missing the house number.
Then I was again requested to send 3 bank statements of the last 3 months.
I was also accused again why I had 2 different addresses. See here
The address on the document you have sent is longer than the one on your Betzest account, can you please explain the differences?
You can always change your home address according to your utility bill by completing this form:

Address: __________

State Name: __________

City: __________

Postal Code: __________

Street: __________

Country: Germany
Please attach to this email a utility bill of the recent three months in which your name and home address is shown.

Additional documents may be required in the future.

We appreciate you for being a loyal part of Betzest.com community.





In my eyes, it's a "stall tactic."

I find it sad that such a dirty casino has a MGA license. If it was Cuarcao I wouldn't have been surprised but this...? Holy shit...

I hope someone can help me somehow or give me a Tip what I can do against it... i do not give them 1000euro's.

Greetings

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