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Online Casinos in general: Wetten.com (Page 2)

Topic created on 16th Nov. 2018 | Page: 2 of 4 | Answers: 33 | Views: 6,865
Anonym

Wetten.com

18th Nov. 2018, at 01:19 pm CET#11
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@upola

I will do so.
Will report what came out and whether there will be a payout

Thank you

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Anonym

Wetten.com

18th Nov. 2018, at 02:09 pm CET#12
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I must say the Live Chat is really not so friendly....


this is what was written to me when I asked politely


When did you send us the last doc?

and has it been 48 hours since you last received it to complete the Verification?


2:06 pm I don't think so

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Anonym

Wetten.com

18th Nov. 2018, at 02:17 pm CET#13
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and i don't really understand this statement either?


Rene, this Verification is a matter that takes 48 hours if all data has been sent, not if docs are sent and they are not ok.

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K****t

Wetten.com

18th Nov. 2018, at 02:25 pm CET#14
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I understand that after resending your bank card, another 48 hours will pass.
Of course, it could be a little faster.

It doesn't sound very friendly. It probably depends on who you are talking to.

I hope you get your money.

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Anonym

Wetten.com

18th Nov. 2018, at 02:34 pm CET#15
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@coffeelight

I hope also...yes the chat is always so I must say?!
Especially since the "Nils Sommerfrisch" so is called the employee always comes when he wants...10:00 clock should be the Live Chat there..the comes at 14 clock times at 15 clock...and is always so unfriendly.

After he told me that with the bank card I have ihjn at 14 clock yesterday the sent and he said we have the now thank you very much...now he needs for it again 48 hours.
I think as soon as I have my money I will delete me there is service worth a lot

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upola
Legend

Wetten.com

18th Nov. 2018, at 02:44 pm CET#16
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I also can not understand that some casinos need 48-72 hours for Verification and others to a few hours.
But that spiegeld mostly in the payout again.
Who verifies quickly also pays out quickly, and vice versa.

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K****t

Wetten.com

18th Nov. 2018, at 02:47 pm CET#17
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However, I wonder whether Nils Sommerfrisch is really always the same employee or whether it is a pseudonym for several.
It often helps to write by email. That way, you don't always get the same support staff member.

Well, look at it this way: once you are verified, future payouts (if you win) will run without the verification. Payouts are actually pretty fast.

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Anonym

Wetten.com

18th Nov. 2018, at 02:56 pm CET#18
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@upola
You're right Videoslots was within a few minutes payout even a few hours only on my account.


@coffee light
Good idea just sent an email and see what happens

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Anonym

Wetten.com

18th Nov. 2018, at 06:50 pm CET#19
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I got now ne e-mail the documents are checked.I wanted to be on the safe side and ask if they still need something for the payout...the German in this Live Chat I just do not understand ?

McR
Hello I now get a mail that the documents have been checked thank you very much...but had just answered a mail from max schmidt....do I still have to do something for the payout? or does that now happen automatically with them? greetings

Nils summer fresh

No, your account was verified a few moments ago

McR
Yes I have noticed that by mail thank you very much...

do i have to do anything for the payout? or will the amount be transferred immediately now? and will it take 3-7 days ?

Nils summer fresh

Yes in the period, they are ok from your side, all good

McR
do you use google translator?

Read

Nils Summer Fresh

6:42 pm

1) no, you do not have to do anything more for the payout



6:43 pm

2) the amount is now processed automatically



3)yes it will take in the period you have specified

Edit: Real name of the user removed.

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M****3

Wetten.com

18th Nov. 2018, at 06:54 pm CET#20
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MCReyn wrote on 18.11.2018 at 18:50: I got now ne email the documents are checked.I wanted to be on the safe side and ask if they still need something for the payout...the German in this Live Chat I just do not understand ?

Rene Schulz
Hello I now received a mail that the documents have been checked thank you very much...but I had just replied to a mail from max schmidt....do I still have to do something for the payout? or does that happen automatically with you? greetings
Nils Summerfresh
No, your account was verified a few moments ago

Rene Schulz
Yes I have noticed by mail many thanks...
do i have to do anything for the payout? or will the amount be transferred immediately now? and will it take 3-7 days ?
Nils summer fresh
Yes in the period, they are ok from your side, all good

Rene Schulz
do you use google translator?

Read
Nils Summer Fresh
6:42 pm
1) no, you don't have to do anything more for the payout

6:43 pm
2) the amount is now processed automatically

3)yes it will take in the time period you specified

Oh my god this is definitely not a German who wrote this, sounds terrible

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