After I have read through the tests of Online Casinos, I decided today to sign up at Betsafe.
That it is not going so well everywhere at the moment, I have also noticed by all means, but to have invested a proud 750 € today for nothing, seems a bit very strange to me, especially because I have played through many games to see what there is all play in so.
Normally I'm a big fan of EMPEROR OF THE SEA, which I also played today among other things. The gameplay went more bad than good, but during a bonus round I really sat on my ass.
The bonus round counts backwards from seven to zero games and in the third last game in the bonus round I had a lot of WILDS for just under 320 euros, but this game was interrupted exactly when the growing Wilds should continue.
In principle, an interruption is not bad but this interruption I have never seen in all the games that I had ever played at EOTS.
The page changed automatically and there was a long HTML code in a frame. I refreshed the page on my phone and suddenly I was already on spin 2 and didn't see my wilds in spin 3.
Please correct me if I'm wrong, but that can't be right? I then contacted support who couldn't help me either and wanted to know which game this happened on. I gave her all the necessary details (the explicit game round is a joke, which you can understand there) and she told me that she will pass this on to the relevant department.
I would not say that I could have then suddenly won thousands of euros, however, I am of the opinion that loose 200 € would certainly have been at least still in it with all these Wilds, since I do not play EOTS for the first time.
So far there was no answer from the responsible department. I am also very sure that they will say: "here we can do nothing"
Do any of you still have bad experiences with this Provider or maybe the same thing happened with another game? If so what did you guys do about it? I am about to consider closing this site completely again.
Does it make sense to complain to the MGA about this?
i would first wait for the answer of the online casino. I also played at Betsafe at that time. There was nothing for me to conclude that the casino is untrustworthy.
Okay, thank you. Then I'll wait and see what they say. Ultimately, I can not prove it, unfortunately, because I did not have it onm the cell phone as a screen recording to run... is me only afterwards occurred. Will now run before each session the recording safely.
Is this actually considered as evidence?
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J****r
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Betsafe - Experiences in a nutshell?
15th May. 2018, at 07:56 pm CEST#4
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Hello Yes, I believe that a video is useful to enforce your rights. At least you have something in hand. Daniel had written something about it
I don't know if it's possible to run video on a cell phone with a program, or to what extent the performance of the cell phone is affected.
Samsung phones can make a screenshot with a key combination, which is certainly not bad.
Simply press home and right button.
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J****r
Forum posts:399Member has been banned
Betsafe - Experiences in a nutshell?
16th May. 2018, at 02:28 pm CEST#8
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Marqes wrote on 16.05.2018 at 09:01: I don't know if you can run video on a cell phone with a program, or to what extent that takes the perfomance of the phone.
Search for AZ Screenrecorder in the Google Playstore. Works very well and costs nothing
Betsafe - Experiences in a nutshell?
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That it is not going so well everywhere at the moment, I have also noticed by all means, but to have invested a proud 750 € today for nothing, seems a bit very strange to me, especially because I have played through many games to see what there is all play in so.
Normally I'm a big fan of EMPEROR OF THE SEA, which I also played today among other things. The gameplay went more bad than good, but during a bonus round I really sat on my ass.
The bonus round counts backwards from seven to zero games and in the third last game in the bonus round I had a lot of WILDS for just under 320 euros, but this game was interrupted exactly when the growing Wilds should continue.
In principle, an interruption is not bad but this interruption I have never seen in all the games that I had ever played at EOTS.
The page changed automatically and there was a long HTML code in a frame. I refreshed the page on my phone and suddenly I was already on spin 2 and didn't see my wilds in spin 3.
Please correct me if I'm wrong, but that can't be right? I then contacted support who couldn't help me either and wanted to know which game this happened on. I gave her all the necessary details (the explicit game round is a joke, which you can understand there) and she told me that she will pass this on to the relevant department.
I would not say that I could have then suddenly won thousands of euros, however, I am of the opinion that loose 200 € would certainly have been at least still in it with all these Wilds, since I do not play EOTS for the first time.
So far there was no answer from the responsible department. I am also very sure that they will say: "here we can do nothing"
Do any of you still have bad experiences with this Provider or maybe the same thing happened with another game? If so what did you guys do about it? I am about to consider closing this site completely again.
Does it make sense to complain to the MGA about this?
Have a nice afternoon
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Betsafe - Experiences in a nutshell?
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i would first wait for the answer of the online casino. I also played at Betsafe at that time. There was nothing for me to conclude that the casino is untrustworthy.
Best regards,
Dokado
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Betsafe - Experiences in a nutshell?
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Is this actually considered as evidence?
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Betsafe - Experiences in a nutshell?
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Yes, I believe that a video is useful to enforce your rights. At least you have something in hand. Daniel had written something about it
look: https://www.gamblejoe.com/ratgeber/online-casino-gewinnvideos-aufzeichnen/
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Betsafe - Experiences in a nutshell?
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Betsafe - Experiences in a nutshell?
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Betsafe - Experiences in a nutshell?
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Samsung phones can make a screenshot with a key combination, which is certainly not bad.
Simply press home and right button.
This post has been translated automatically
Betsafe - Experiences in a nutshell?
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Search for AZ Screenrecorder in the Google Playstore. Works very well and costs nothing
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Betsafe - Experiences in a nutshell?
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Betsafe has incidentally rejected and written that they could not detect any errors...... well habs then times immediately closed again...:-/
Gibts here actually with you ne list, which casino to which group belongs? On the internet you search yourself stupid and damlich
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Betsafe - Experiences in a nutshell?
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There are several threads that have started the topic^^
betsafe belongs to betsson group ... that's about 12
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