Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Online Casinos in general: Betsafe - Experiences in a nutshell?

Topic created on 15th May. 2018 | Page: 1 of 5 | Answers: 44 | Views: 12,025
TheSK
Visitor
After I have read through the tests of Online Casinos, I decided today to sign up at Betsafe.

That it is not going so well everywhere at the moment, I have also noticed by all means, but to have invested a proud 750 € today for nothing, seems a bit very strange to me, especially because I have played through many games to see what there is all play in so.

Normally I'm a big fan of EMPEROR OF THE SEA, which I also played today among other things. The gameplay went more bad than good, but during a bonus round I really sat on my ass.

The bonus round counts backwards from seven to zero games and in the third last game in the bonus round I had a lot of WILDS for just under 320 euros, but this game was interrupted exactly when the growing Wilds should continue.

In principle, an interruption is not bad but this interruption I have never seen in all the games that I had ever played at EOTS.

The page changed automatically and there was a long HTML code in a frame. I refreshed the page on my phone and suddenly I was already on spin 2 and didn't see my wilds in spin 3.

Please correct me if I'm wrong, but that can't be right? I then contacted support who couldn't help me either and wanted to know which game this happened on. I gave her all the necessary details (the explicit game round is a joke, which you can understand there) and she told me that she will pass this on to the relevant department.

I would not say that I could have then suddenly won thousands of euros, however, I am of the opinion that loose 200 € would certainly have been at least still in it with all these Wilds, since I do not play EOTS for the first time.

So far there was no answer from the responsible department. I am also very sure that they will say: "here we can do nothing"

Do any of you still have bad experiences with this Provider or maybe the same thing happened with another game? If so what did you guys do about it? I am about to consider closing this site completely again.

Does it make sense to complain to the MGA about this?

Have a nice afternoon

This post has been translated automatically

Dokado1212
Experienced
Hi,

i would first wait for the answer of the online casino. I also played at Betsafe at that time. There was nothing for me to conclude that the casino is untrustworthy.

Best regards,

Dokado

This post has been translated automatically

TheSK
Visitor
Okay, thank you. Then I'll wait and see what they say. Ultimately, I can not prove it, unfortunately, because I did not have it onm the cell phone as a screen recording to run... is me only afterwards occurred. Will now run before each session the recording safely.

Is this actually considered as evidence?

This post has been translated automatically

J****r
TheSK
Visitor
Thank you. Unfortunately, I activated only afterwards.

This post has been translated automatically

fjudgee
Rookie
Never had problems with Betsafe, even with larger payouts The belong to the Betsson Group and these are as far as I know the largest this gives...

This post has been translated automatically

Marqes
Expert
I don't know if it's possible to run video on a cell phone with a program, or to what extent the performance of the cell phone is affected.

Samsung phones can make a screenshot with a key combination, which is certainly not bad.
Simply press home and right button.

This post has been translated automatically

J****r
Marqes wrote on 16.05.2018 at 09:01: I don't know if you can run video on a cell phone with a program, or to what extent that takes the perfomance of the phone.

Search for AZ Screenrecorder in the Google Playstore. Works very well and costs nothing

This post has been translated automatically

TheSK
Visitor
Thanks I have nen iphone, there is the new IOS already with it

Betsafe has incidentally rejected and written that they could not detect any errors...... well habs then times immediately closed again...:-/

Gibts here actually with you ne list, which casino to which group belongs? On the internet you search yourself stupid and damlich

This post has been translated automatically

Anonym
TheSK wrote on 05/18/2018 at 10:19 PM:

Gibts here actually with you ne list, which casino belongs to which group? On the internet you search yourself stupid and damlich

There are several threads that have started the topic^^
betsafe belongs to betsson group ... that's about 12

This post has been translated automatically

Hot Topics2nd Nov. 2024 at 07:22 pm CET

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately