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Online Casinos in general: Betandplay made a mistake?

Topic created on 16th Feb. 2025 | Page: 1 of 1 | Answers: 4 | Views: 386
Slot_Star
Top Member

Betandplay made a mistake?

16th Feb. 2025, at 12:00 pm CET#1
0 Likes

Nobody has liked this post so far
Maybe you can help me. I played with a bonus on Friday (see photo) and was able to wager it and then wanted to withdraw €900. However, an email came later that there seems to be a restriction although the bonus condition says no maximum win! I have now also written to Betandplay and the case will be forwarded. What do you think? What are the chances that I will get the rest of the money back?


Photo: https://ibb.co/bRg3pVwC

This post has been translated automatically

Slot_Star
Top Member

Betandplay made a mistake?

16th Feb. 2025, at 12:03 pm CET#2
1 Like

Liked this post: Avatar von bigbig bigbig
The remaining money has just been credited to my account (650€), so it looks like I was lucky again

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bigbig
Experienced

Betandplay made a mistake?

16th Feb. 2025, at 08:17 pm CET#3
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Slot_Star wrote on 16.02.2025 at 12:03: The remaining money has just been posted to my account (650€) so apparently I was lucky again

Congratulations on the win 👍

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WithoutWings
Expert

Betandplay made a mistake?

17th Feb. 2025, at 07:33 am CET#4
1 Like

Liked this post: Avatar von garfield68 garfield68
Dama is very accommodating, normally max cashout is 5000 with bonus. I also paid out 5500 yesterday and it went through.

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Slot_Star
Top Member

Betandplay made a mistake?

17th Feb. 2025, at 05:32 pm CET#5
0 Likes

Nobody has liked this post so far

WithoutWings wrote on 17.02.2025 at 07:33: Dama is very accommodating, normal is max cashout 5000 with bonus. I also paid out 5500 yesterday and it went through.

What does accommodating mean? They had made a mistake, so I would have been entitled to the money anyway

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