Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Online Casinos in general: Be careful with Starscream Limited Casinos!!!

Topic created on 16th Oct. 2024 | Page: 1 of 1 | Answers: 3 | Views: 351
Karateschnitzel85
Rookie
I've been playing at Starscream limited casinos for a long time and everything was fine until a few months ago.
It was enough if you had verified your documents in one of their casinos and didn't need to verify yourself again in each of the OCs.
In the meantime, however, things have changed dramatically!
No matter which of the casinos you want to make a withdrawal from, the process is always the same.
You order the payout and after 2 days you will receive an e-mail asking you to verify your payment method, once this is done, after 1 to 2 days you will receive a new e-mail asking you to send proof of address and verify your identity, another 1 to 2 days later you will finally receive notification that everything has been verified and approved and after another 1 to 2 days you will receive your money.
However, the prerequisite is that the amount is not high! Amounts under 100 euros will probably work if you wait a week, but for amounts over 100 euros or wins from credited free spins (max 50 euros) there is hardly any chance of really getting the money paid out, your documents will simply not be accepted! Even if you have successfully verified yourself only 2 weeks before, you will be asked to verify yourself again and you can submit whatever you want, it will be rejected after 1-2 days!
At Viggoslots I have been waiting for my payout for 8 days now because every current document (electricity Provider, bank statements, letter from GEZ) is rejected again and again, and the support can't say why they are not approved.

At Rizz, I asked the support team the days before my depositor whether my documents were up to date or whether I should expect to have to upload everything again (after about 4 weeks).
They told me that everything was great and that I could pay out without any problems.
I then deposited 20 euros and ended up with 800 euros, which I wanted to pay out.
And the above-mentioned game starts again!
Every few days more documents have to be submitted, which are then rejected even though they meet the requirements exactly and the money is credited back to your player account again and again to convince you that you don't really want to withdraw the money after all!

I can only advise you to give their casinos a wide berth.
You can easily find out which OCs belong to Starscream Limited on google.

This post has been translated automatically

Donnie
Elite
They always accept everything from me. The request for Verification with every payout is now familiar. It's nonsense but what can you do

Account statement: monthly PDF document. Incoming money such as wages, social benefits, pension and stuff like that is completely blacked out, account balance black, if I receive money from others or send it myself where you can see names black, if any customer or contract numbers can be seen black. I leave open payments such as supermarket shopping, payments to e-wallets, money pickup from the machine, payouts from German casinos or just the inpay things when you get 30-50€ from free play winnings from them if you don't feel like paying out on chips

Electricity bill: either PDF or photo (for a photo of a bill that came by post, always make sure that all corners are clear. It is best to take a photo in bright daylight, contract or customer number will be blacked out

Always upload the same crap as long as the documents are not older than 6 months. When I am supposed to verify myself, I receive one or more emails at the same time with the respective verification requests. E.g. payment method or ID, not just ID today and then payment method after 2 days, but everything together. Sometimes it went quickly with the approval or wait 1 day, then wait another 1-2 days until the payout was carried out, depending on the casino

Lately they have only wanted a payment method and no ID. Then just uploaded an account statement or screenshot of the e-wallet

This post has been translated automatically

Hanshanshans
Elite
My documents have also always been accepted at Vegadream and Staxino without any problems recently. Sure, it's a bit annoying, everything with one or two days waiting time in between, but there are really worse things (I think some Platin victims would agree here 😂).
However, when the Veri is ready, payouts are really fast compared to the previous mandatory 48 hours.

This post has been translated automatically

T0uchTheSky
Elite

Karateschnitzel85 wrote on 16.10.2024 at 07:36: I've been playing at Starscream limited casinos for a long time and everything was fine until a few months ago.
It was enough if you had verified your documents in one of their casinos and didn't have to verify yourself again in each of the OCs.
In the meantime, however, things have changed dramatically!
No matter which of the casinos you want to make a withdrawal from, the process is always the same.
You order the payout and after 2 days you will receive an e-mail asking you to verify your payment method, once this is done, after 1 to 2 days you will receive a new e-mail asking you to send proof of address and verify your identity, another 1 to 2 days later you will finally receive notification that everything has been verified and approved and after another 1 to 2 days you will receive your money.
However, the prerequisite is that the amount is not high! Amounts under 100 euros will probably work if you wait a week, but for amounts over 100 euros or wins from credited free spins (max 50 euros) there is hardly any chance of really getting the money paid out, your documents will simply not be accepted! Even if you have successfully verified yourself only 2 weeks before, you will be asked to verify yourself again and you can submit whatever you want, it will be rejected after 1-2 days!
At Viggoslots I have been waiting for my payout for 8 days now because every current document (electricity Provider, bank statements, letter from GEZ) is rejected again and again, and the support can't say why they are not approved.

At Rizz, I asked the support team the days before my depositor whether my documents were up to date or whether I should expect to have to upload everything again (after about 4 weeks).
They told me that everything was great and that I could pay out without any problems.
I then deposited 20 euros and ended up with 800 euros, which I wanted to pay out.
And the above-mentioned game starts again!
Every few days more documents have to be submitted, which are then rejected even though they meet the requirements exactly and the money is credited back to your player account again and again to convince you that you don't really want to withdraw the money after all!

I can only advise you to give their casinos a wide berth.
You can easily find out which OCs belong to Starscream Limited on google.

I have no idea what your problem is. I play at many casinos in this group, especially a lot at Rant, Scatters and TouchCasino. I have had many withdrawals and have never been asked to verify anything again and the withdrawals have usually been between 300 and 1000 euros.

Just a few days ago I received an email from their Curacao branch Viggo asking me to verify my address again. Everything went smoothly and the money arrived quickly.

This post has been translated automatically

Hot Topics18th Oct. 2024 at 07:24 am CEST

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately