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Online Casinos in general: BARZ Casino - Spins from welcome offer limited win?

Topic created on 28th Jun. 2021 | Page: 1 of 1 | Answers: 3 | Views: 1,217
Houdini
Visitor
Hello everyone, I am a little confused. I signed up with BARZ yesterday and took advantage of the welcome offer. After my balance was used up, I remembered that I still received 50 free spins for Book of Dead. These then paid a bit afterwards. I was able to convert this credit into real money and ended up with just under €500. So withdrawal requested and Live Chat asked if withdrawals from bonus with deposits are limited. The lady from the chat said "Yes these are limited to 100€" and referred me to the following condition:

(v) Free spins are valid only for a period of 24 hours after deposit. If used after this time, wins have a maximum cap of €100 .

My payout is still pending (48H WhiteHat Group) however I am a bit puzzled by this statement. What exactly does "IF USED AFTER THIS TIME (24 HOURS), WINS HAVE A MAX. Cap OF 100€" I used the spins immediately.

This all seems a bit woolly to me.

This post has been translated automatically

upola
Legend
Maybe a wrong translation.
Assume that you get no more than 100 euros.
If you get everything, then be happy.

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Houdini
Visitor
upola wrote on 28.06.2021 at 15:12: Maybe a wrong translation.
Assume that you get no more than 100 euros.
If you get everything, then be happy

All right, thank you very much. Is it normal for White Hat Group casinos to cap wins from free spins after Deposit? Had never seen this before, with no deposit offers I still somehow get it

This post has been translated automatically

domi2103
Rookie
Houdini wrote on 28/06/2021 at 15:37
Alright, thank you very much. Is it normal for White Hat Group casinos to cap wins from free spins after Deposit? Had never seen this before, with no deposit offers it still kind of gets to me.

There are only a few casinos left which do not do this, even with other groups.
I have seen this happen more than once. With many first deposit offers, the associated "free spins" are not worth much. Annoying when you hit something nice exactly then

This post has been translated automatically

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