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Online Casinos in general: Attention at Sunmaker

Topic created on 14th Jun. 2019 | Page: 1 of 3 | Answers: 21 | Views: 6,311
Mudius
Visitor
hello dear people,

i am a silent reader here, however, something happened to me at sunmaker now for the 2nd time, so I registered here to warn you.


I am someone who plays on 10 cent bet, however while playing Book of Dead I was suddenly deducted 5€. I looked in my profile and it said that I played 3 times on 2€ bet and I got 1€ back.

The same thing happened to me again today on dead or alive. I played on 9 cent times and I was again deducted 5€ with 0€ win.
The support said the money can not be refunded, because it looks like I played regularly

I wonder if this has happened to others.
If this happens to you, I would advise you to withdraw the money and not try again. Since it seems to happen quite often (the last 2 sessions with me)

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Femel
Rookie
Moin,

so I play regularly at sunmaker and this has never happened to me. The only thing is that some slot manufacturers put the MAX BET button right next to the spin button and I've come up there 2-3 times - then always the hope that I could have mega luck now... Unfortunately never happened.
In general, I would rank Sunmaker among the most reputable casinos

Greetings

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Mudius
Visitor
Femel wrote on 06/14/2019 8:24 PM: Moin,

so I play regularly at sunmaker and this has never happened to me. The only thing is that some slot manufacturers pack the MAX BET button right next to the spin button and I came up there already 2-3 times - then always hope that I could have mega luck even now... Unfortunately never happened.
In general, I would rank Sunmaker among the most reputable casinos

Greetings

Servus I am also there for over 2 years member. had actually also never problems

Yes has also happened to me but am absolutely sure that it was not so in the two cases

The last times were's on the cell phone could evt also have lain on it. Wish in any case that it does not happen to you:)

Lg

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Skitch22
Elite
Mudius wrote on 14/06/2019 at 21:02
Servus I am also there for over 2 years member. had actually also never problems

Yes has also happened to me but am absolutely sure that it was not so in the two cases

The last times were's on the cell phone could evt also have lain on it. Wish in any case that it does not happen to you:)

Lg

Just gambled 30€ there, everything went normally as always, have watched everything closely.

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Mudius
Visitor
Skitch22 wrote at 23:09 on 14/06/2019
Just gambled 30€ there, everything went normally as always, watched everything closely.

Glad to hear. Did you play via mobile if you don't mind me asking?
EDIT: so that there was no error I'm glad, not that you gambled it xD

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Skitch22
Elite
Mudius wrote on 06/14/2019 at 23:49
Glad to hear. Did you play via mobile if you don't mind me asking?
EDIT: so that there was no error I'm glad, not that you gambled it xD

Via laptop zocke always only on the laptop.

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Anonym
I've been daddling there regularly for a good 4 months, can't confirm your observation. Everything is normal.

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ruhrpott
Expert
I can't confirm it either. No problems, everything as always

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Mudius
Visitor
After your comments I tried it again but this time on the pc and there it ran fine. Evt is also simply because of my stupid phone. Thanks for the feedback.

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bruffl
Expert
I also think that sunmaker does not need this. I have never had any problems with the casino

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