Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Online Casinos in general: Araxio Development Group Experience

Topic created on 20th Dec. 2021 | Page: 1 of 1 | Answers: 0 | Views: 891
endlichfreisein
Hello,

i had reported more than two weeks ago that I have in Rabona Casino about 2000€ to pay out.
A long time ago I have already played in a casino of the group (Nomini) and there everything went so far smoothly.

With Rabona now, however, the following. Payout on 05.12.2021 requested. In the chat I was initially told a payout would be processed within 3 business days.
When I asked if I should send any documents for Verification, I was told that this is usually not necessary.

After 5 days, I asked again and was now told that applications are processed within 3-5 business days. About one and a half weeks after the application, they came up with the idea of requiring verification and asked for the usual documents. I submitted these immediately and have not heard anything since then for about a week.

I wanted to know if other people have had similar experiences. According to Trustpilot, I guess there are problems with payouts there all the time. I'm not a big fan of Curacao casinos, but given that it is quite a large group after all, I was in good spirits

It is simply incomprehensible that some casinos get a verification + payout within 24-48 hours and here it supposedly takes several weeks to look at three pictures and make ne transfer ready. Do you think there is only calculation behind it, that you continue to Deposit or cancel withdrawals again? If so, it worked for me

Nevertheless, it is counterproductive, because after the payout I am of course much more inclined to play somewhere where payouts do not take several weeks

This post has been translated automatically

Hot Topics22nd Nov. 2024 at 07:02 am CET

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately