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Online Casinos in general: APPEARANCE hacked - after 3 unsuccessful payout attempts (Page 2)

Topic created on 13th May. 2023 | Page: 2 of 3 | Answers: 41 | Views: 5,823
zocker0815
Top Member

europe1907 wrote on 13.05.2023 at 13:55:

You are really not normal


Inform yourself before you suitcase... Download the page, of course there are slots
Can you post photos here then I do so that you do not spread garbage here. Only provoking

so a full patient like you the things claims that no pig believes you, is quite normal unless you upload screenshots (or other evidence) here, can soon tell a time what



ifs really so that your money is gone, deserved and have a nice evening

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frapi07
Elite
europe1907 wrote on 13.05.2023 at 02:48: People can this really exist?

For the first time you win a higher sum and then you are supposedly hacked and the money is gambled away on Roulette

Won on GGPoker on Rise of Merlin just under $8000 and wanted to pay out $6500 -

1. Attempt 6500 - rejected after a few hours
2. Attempt 3000 - rejected after a few hours
3. Attempt 1500 - rejected at about 13:00

and now comes... Someone allegedly logs into my account and gambles away all the money on 4 bets.

First 10 $ then 20 $ PLAYTECH MEGA FIRE BLAZE ROULETTE

Then 3 minutes later 5000 $ on EVOLUTION Live Casino AMERICAN ROULETTE


Can't be true can it??
They think I was hacked, of course. Why were the payouts denied 3x before that even though I was able to complete the Verification steps and already cash out to this account???

What can I do against these CRIMINALS?

Thanks for your help

Hello also from me,

i think it's good that you can understand our skepticism. Anyway: I can even believe you that you have been hacked, but...

even if that's the case, you won't have a chance to get your money back, because it's your responsibility to protect your login data accordingly. Even if you had downloaded a keylogger: your fault. The only possibility I can see would be if the company had a security breach and was hacked. But that is not the case with you.

Also, could you tell us why the payout was cancelled/rejected?

Also, a $5000 bet is nothing unusual. I think everyone would want to play the Max. Bet at live casino. There's really nothing better than that. Also, I don't understand why a hacker would bet only $5030 out of $8000. Even if it wasn't a hacker, but the casino... why not the complete balance? Makes no sense.

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btssultan
Experienced
Statement from GGPoker:


Hello btssultan,

thank you very much for your email.

We are not aware of any case where something like this happened.

Our system does not close accounts due to new IPs at login, as long as the password was entered correctly.

Therefore, we recommend setting up 2FA authentication and a found password.
This will protect your account from all attacks.

If you have any further questions, do not hesitate to contact us again.

With kind regards

Korbinian
GGPoker Support


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europe1907
Visitor

dazzle_tea wrote on 05/13/2023 at 3:24 pm: for the sake of peace:
there are several entries on the net discussing the slots - on GGPOKER
where it says that german players have special rules and can not access slots and Live Casino, so it will be otherwise mgl.


@europe: you can simply upload pictures at https://imgbb.com and then post the link here.

has the casino actually already said something about it?


by the way, the IP check didn't work for me at the time. everything was supposedly ok. but i didn't have enough knowledge of the matter to be able to check it.



edit link, because it is still being checked: upload at imgbb

https://ibb.co/sqdgJZT

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btssultan
Experienced
europe1907 wrote on 14.05.2023 at 12:12 pm:

https://ibb.co/sqdgJZT

Only GGPoker or the game Provider itself can help you, you will hardly get any help here.

Even if the logged IP address is found by GGPoker, they will only accuse you of making your account more secure.

Is probably also not an isolated case reference: GGPoker or Mike Jozoff at the disappeared simply times 40k otherwise collect evidence and take legal action if necessary, more will probably not be possible.

With Poker I would understand the sense in chip dumping behind it, but with Roulette rather less.

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frapi07
Elite

europe1907 wrote on 14.05.2023 at 12:12 pm:

https://ibb.co/sqdgJZT

Thanks for the screen. Since you never mentioned that your complete balance was downplayed, yes I could not guess that. Therefore forget the point I had mentioned there.

As btssutan already wrote: I would rather contact Evolution Gaming. Save the game ID and if there is one, the round ID. Ask if they can tell you which IP played this round. Then you have a chance and can even prove that it was not you.

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gamble1
Icon

frapi07 wrote on 14.05.2023 at 12:47 pm:

Thanks for the screen. Since you never mentioned that your complete balance was downplayed, yes I could not guess that. Therefore forget the point I had mentioned there.

As btssutan already wrote: I would rather contact Evolution Gaming. Save the game ID and if there is one, the round ID. Ask if they can tell you which IP played this round. Then you have a chance and can even prove that it was not you.

The big providers usually do not respond to requests from players that will be his main problem and in addition, they will not give out an IP just like that

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frapi07
Elite
gamble1 wrote on 14.05.2023 at 13:02:

The big providers usually do not respond to requests from players that will be his main problem on top of that they will not give out IP just like that

They must actually respond to such problems. Can also happen that the Dealer makes a mistake or the software rumbuggt. I just googled and there are ways to communicate with them because players complained about a system error. It's worth a try anyway and they don't actually have to give out the IP, but just confirm if the same IP as the one from the TE has placed the bets.


Something like: did the player with the IP 92.XXX.XXX play the Roulette saisson with the ID YYYYY on 5/12/23 4:36 pm?

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Anonym
btssultan wrote on 14.05.2023 at 12:32 pm:
Help you can only GGPoker or the game Provider itself, here you will hardly get any help.

Even if the logged IP address is tracked down by GGPoker, only the accusation comes, you can make your account more secure.

Is probably also not an isolated case reference: GGPoker or Mike Jozoff at the disappeared simply times 40k otherwise collect evidence and take legal action if necessary, more will probably not be possible.

With Poker I would understand the sense in chip dumping behind it, but with Roulette rather less.

have the entries in the forum, which are linked there, times cross-read.
seems to be really no single case and the course everywhere the same. just the high roulette-bets.
that GGpoker ultimately makes the players responsible, too.

(and no, I do not believe that the people there and the TE have agreed with each other to put down a few posts in different forums in the hope to get back their bankroll gambled away on a few max bets in roulette from the forum users)

@europe:
photograph everything, document it (from history to chats etc) & write a factual and detailed letter to portals like casinoguru etc. and file a complaint.

in addition, I would register in the twoplustwo forum (see link at btssultan) and contact the other affected players. together possibly more and with more publicity is GGPoker rather in the zugzwang.

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Lautrer1986
Amateur
Now you can only ask yourself whether it's worse that all the money is gone, or that you have to justify it😄.
This is how a perfect weekend should go
ONLY THE FCK 👹

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Butterbrezel
Elite

Lautrer1986 wrote on 14.05.2023 at 19:10: Now you can only ask yourself whether it's worse that all the money is gone, or that you also have to justify it😄.
This is how a perfect weekend should go
ONLY THE FCK 👹

That's almost like n goal conceded in the 97th of Bielefeld or ne defeat against Hertha


Greetings from Stuttgart.

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Langhans_innen
Expert
Wutmaennchen wrote on 14.05.2023 at 19:16:

That's almost like n goal in the 97th from Bielefeld

the louts have screwed up my X-bet shit Lautern....nee...shit Bielefeld...oh never mind, shit both fun...happens just, ne

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gamble1
Icon
Wow something like that is not often but there you can see well it does not have to be all lies what people write here in incredible things

Understand but still the people who were skeptical at first one tries to tell us after all often here some shit

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david84
Amateur
Hey, could you give an update? It would be interesting to know how the whole thing turned out or, still continues.

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frapi07
Elite

david84 wrote on 16.05.2023 at 11:57: Hey, could you give an update? Would be interesting to know how the whole thing turned out or, still going on.

If it was really hacked, then it will not be solved within 2-3 days. It will surely take weeks, if not months.

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