Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Online Casinos in general: Anyone experience with Loki.com Casino / Scatters Casino ? (Page 2)

Topic created on 09th Sep. 2020 | Page: 2 of 2 | Answers: 18 | Views: 5,117
danny005
Elite

Anyone experience with Loki.com Casino / Scatters Casino ?

9th Sep. 2020, at 10:23 pm CEST#11
0 Likes

Nobody has liked this post so far
DerHamburger87 wrote on 09.09.2020 at 22:11
I was able to bring the 25 Deposit without using the Cashback to 98.00 euros, the Live Chat meant there me all serious that 98.00 euros do not go but 100.00 for the transfer are necessary. Have then fortunately played a 2€ BJ hand and won.

How long did that take, from withdrawal request to payout on Mypasafe if I may ask?

Took me about 1 1/2 days.

This post has been translated automatically

agnesaislami
Experienced

Anyone experience with Loki.com Casino / Scatters Casino ?

10th Sep. 2020, at 07:58 am CEST#12
0 Likes

Nobody has liked this post so far
DerHamburger87 wrote on 09.09.2020 at 19:29
I would also like to know at Scatters, I also have a withdrawal in progress and documents are there for Verification

They really want a PDF of the account statement, well... loss limit on 1 and then you can gladly wait the day longer.

Hi,

would be cool if you let me know as soon as something has happened with you
I got the message yesterday that the documents have been forwarded... so yes a stalling tactic

This post has been translated automatically

DerHamburger87
Top Member

Anyone experience with Loki.com Casino / Scatters Casino ?

10th Sep. 2020, at 10:02 am CEST#13
0 Likes

Nobody has liked this post so far
agnesaislami wrote on 09/10/2020 at 07:58 PM
Hi,

would be cool if you let me know as soon as something has happened with you
I got the message yesterday that the documents have now been forwarded... so yes a stalling tactic.

I have also received the message, I advise you to also set loss limit and then they can do what they want
Today should come aufjedenfall feedback, and then I will inform you
But with all the feedback here regarding gammix ltd I almost think that they can not recognize a letter on some document due to a non-existent coffee stain and I have to make a video to pay out, where I turn 3 times in a circle, while putting my index finger on my nose and singing Helene Fischer.

Really sad when I think of the beautiful providers where my ID was verified in half an hour.
But the 25€ Cashback offer is just good.

I'll keep you up to date

This post has been translated automatically

agnesaislami
Experienced

Anyone experience with Loki.com Casino / Scatters Casino ?

10th Sep. 2020, at 11:39 am CEST#14
0 Likes

Nobody has liked this post so far
DerHamburger87 wrote on 10.09.2020 at 10:02
The message I also received, I advise you also set loss limit and then you can do what you want
Today should aufjedenfall feedback come, and then I will inform you
But with all the feedback here regarding gammix ltd I almost think that they can't recognize a letter on some document due to a non-existent coffee stain and in order to pay out I have to make a video where I turn in a circle 3 times while putting my index finger on my nose and singing Helene Fischer.

Really sad when I think of the beautiful providers where my ID was verified in half an hour.
But the 25€ Cashback offer is just good.

I'll keep you up to date.

Hahaha made my day. You really made me laugh. That is unfortunately true. But the main thing is that we get the money in the end. Loss limit has also been set. I will also give feedback when I get a message from them.
But yes, these long waiting times have absolutely nothing to do with too much work or few employees or anything else. This is simply a stalling tactic. The support said on the first day that the payouts are processed within 24-72 hours. This is simply a buffer for them to wait and see if the player gambles away the money. In most cases, the matter is then really processed after max 72 hours
A Verification takes less than 5 minutes. 5 minutes = 1 person, 60 minutes = 12 people, 7 hours working time = 84 people at least, if you work like in Videoslots or wherever

This post has been translated automatically

DerHamburger87
Top Member

Anyone experience with Loki.com Casino / Scatters Casino ?

10th Sep. 2020, at 12:19 pm CEST#15
0 Likes

Nobody has liked this post so far
agnesaislami wrote on 09/10/2020 at 11:39 am
Hahaha made my day. You really made me laugh there. I'm afraid that's true. But the main thing is that we get the money in the end. Loss limit has also been set. I will also give feedback when I get a message from them.
But yes, these long waiting times have absolutely nothing to do with too much work or few employees or anything else. This is simply a stalling tactic. The support said on the first day that the payouts are processed within 24-72 hours. This is simply a buffer for them to wait and see if the player gambles away the money. In most cases, the matter is then really processed after max 72 hours
A Verification takes less than 5 minutes. 5 minutes = 1 person, 60 minutes = 12 people, 7 hours working time = 84 people at least, if you work like in Videoslots or wherever.

Absolutely right, it's not more than a cat and mouse game
First verification stall and hope for cancellation of the player
After the maximum time, look for a reason for the rejection and ask for the documents to be sent again
Again, the time elapses, hoping for cancellation
I don't think they even check if the player has used loss limit

For me, a casino which does not Verfiiziert after 24 hours is no longer sustainable, since no one can tell me that it is due to the high workload.

The option *Safeguard payout *, which existed in Casumo casino but has since been abolished (for whatever reason, I do not come on it /irony off), is certainly purely technically feasible for any casino. As you said, Videoslots, LeoVegas and some other established providers don't need it, as not much tralala is made around the withdrawal request.

I am sure casinos make millions more by having the feature to cancel a withdrawal
When I press payout in the game hall, I have my money safe too. Whether I use it again is then another question. It's clear that you don't have your money directly in your bank account just from the payment flow. (Whereby I think we live in 2020 and are so digitally modernized that there should also be a payout button for verified accounts, which is linked to the casino and payment service Provider and irrevocably initiates the payout)

But well, I'll stick with it, we have 2 examples here, and for at least one of us both the casino will have some document problem. We can be curious

This post has been translated automatically

sportwetter22

Anyone experience with Loki.com Casino / Scatters Casino ?

7th Oct. 2020, at 04:33 pm CEST#16
0 Likes

Nobody has liked this post so far
For me, the Provider is already delaying the payout for the eighth day. I had to verify myself, although this is actually only necessary from a withdrawal volume of € 2,300. The Verification took place four days ago. Nevertheless, they do not pay me out 1,000 €, because supposedly there is a very high workload. Mind you, I made my withdrawal via trustly. It is scary what kind of providers have a Malta license. I have never waited anywhere for 8 days for a Trustly payout. The provider simply does not respond to emails, the chat is constantly offline.
Watch out! I can't report anything positive here.

This post has been translated automatically

Nick1895
Expert

Anyone experience with Loki.com Casino / Scatters Casino ?

5th Mar. 2021, at 09:36 am CET#17
0 Likes

Nobody has liked this post so far
I should have read before...
Also waiting for over 3 days for the payout at Scatters although I am verified.
Also always with the excuse, greater workload ...
I'm curious if I ever see the money.
Was in any case my first and last time there.
Something like that just does not work at all

This post has been translated automatically

Nick1895
Expert

Anyone experience with Loki.com Casino / Scatters Casino ?

5th Mar. 2021, at 10:04 am CET#18
0 Likes

Nobody has liked this post so far
Addendum:
After I was confirmed yesterday in the chat that my documents would have been confirmed, it is now said by another helpful employee that it would not be the case.
I have never experienced in any casino that an employee is so extremely unfriendly and incompetent... no matter how many times you mention that he should please look at the chat history with the
previous employees, you only encounter ignorance and prefabricated answers that have nothing to do with the subject. I wonder if there is actually a human being sitting there or a hamster that has been given food on the keyboard.
He also does not check that I have screenshots from the chat, which proves these statements.
I have never experienced anything like this before...
Does anyone know where to file a complaint?
The casino is not listed at AG.

This post has been translated automatically

supermode
Expert

Anyone experience with Loki.com Casino / Scatters Casino ?

28th Jan. 2022, at 03:57 pm CET#19
0 Likes

Nobody has liked this post so far
Had I read up on the site before in this thread, thought Gammix is Gammix but Scatters is the mother of Gammix sites.

Waiting since Monday for the payout and normally yes address, ID and screenshot of the Deposit method is enough but they just want Skrill screenshot, Neteller screenshot and bank statement, I can not even deposit with Skrill or Neteller

You do not get a proper answer by mail, it is always repeated and not answered questions the whole thing is so unserious so stay away from it!

This post has been translated automatically

Hot Topics24th Nov. 2024 at 04:22 pm CET

Gossip
0
Watch-out
0
World
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately