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Online Casinos in general: Annoying with the CrazePlay Casino...

Topic created on 03rd Sep. 2024 | Page: 1 of 1 | Answers: 5 | Views: 507
Goebiline
Rookie
Hello,

i have to vent my anger now, I have often played at crazeplay a few times payout worked smoothly, at the last payout 900€ it took over a week I found it quite annoying several times written to again and again is processed.

Then I already had a Cashback of 100€ but on Monday only 25€ was credited to my account, I was already starting to feel stupid with the casino and thought they would pay out the 900€ I close my account because the back and forth there and always something is too stupid for me.

Yes, how could it be otherwise, shortly after the closure an email the withdrawal by credit card is not possible money was credited to my account (to which I no longer have access) I should have it paid out with another payment method.

Never in my life have I tried to pay out by credit card, and now I have no access to my account and the 900€ there.

Does anyone have any tips or is this story hopeless anyway?

Kind regards

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roccoammo11
Expert

Goebiline wrote on 03.09.2024 at 19:31: Hello,

i have to vent my anger now, I have often played at crazeplay a few times payout worked smoothly, with the last payout 900€ it took over a week I found it quite annoying several times written to again and again is processed.

Then I already had a Cashback of 100€ but on Monday only 25€ was credited to my account, I was already starting to feel stupid with the casino and thought they would pay out the 900€ I close my account because the back and forth there and always something is too stupid for me.

Yes, how could it be otherwise, shortly after the closure an email the withdrawal by credit card is not possible money was credited to my account (to which I no longer have access) I should have it paid out with another payment method.

Never in my life have I tried to pay out by credit card, so now I'm left with no access to my account and the 900€ there.

Does anyone have any tips or is this story hopeless anyway?

Kind regards

Contact support by email, describe the problem, add all the information & preferably all the documents you need for Verification to speed up the whole thing... don't understand why you always have an account closed right away...it's enough to simply not visit the pages anymore...unless it's due to pathological gambling behavior but even then you could first lower the Deposit limit completely...

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Goebiline
Rookie
roccoammo11 wrote on 03.09.2024 19:42:

Contact support by email, describe the problem, add all information & preferably again all documents you need for Verification to speed up the whole process... don't understand why you always have an account closed right away..it is enough to simply not visit the pages anymore...unless it is due to pathological gambling behavior but even then you could first lower the Deposit limit completely...

In hindsight too hasty but in the grand scheme of things you sometimes do hasty things 😅

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roccoammo11
Expert

Goebiline wrote on 03.09.2024 at 19:53:
In hindsight too hasty but in the grand out sometimes you do hasty things 😅


I hope you can resolve your issue quickly. It leads to success faster if you describe the problem in a friendly and factual way than insulting any support staff...

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Goebiline
Rookie
roccoammo11 wrote on 04.09.2024 at 16:44:

I hope you can resolve your issue quickly. It leads to success faster if you describe the problem in a friendly and factual way than insulting any support staff...

I have written to support, they have briefly reopened my account, I have made the withdrawal again, let's see what happens, thanks for your advice.


Lg

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roccoammo11
Expert
Yes, so I think this is a reputable casino or this group..with higher amounts it takes of course like almost everywhere relatively much too long with payouts..hope now everything goes very fast

This post has been translated automatically

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