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Online Casinos in general: Always PLATIN...Cashing yes, paying out no

Topic created on 02nd Aug. 2022 | Page: 1 of 4 | Answers: 38 | Views: 6,316
Myngmyng
Rookie
The usual...unfortunately

I was fully verified, have been there for a few years now and have left a lot of money there as well.

Now I won a little bit and suddenly, what a coincidence, my Verification disappeared.

Of course all my withdrawals were cancelled and since I sent all the documents a new hurdle was created.

All of a sudden I have to verify my Paysafecard account for Platin.
Since Paysafecard also stressed me and did not recognize my documents I cancelled my Paysafecard account.
Platinum has received the email with the cancellation confirmation from paysafecard, I have sent screenshots and the email from Paysafecard I have forwarded to Platin support 2 times already.
It is not accepted and Platin continues to insist that I should prove something that does not exist.

I had deposited before the rather small win via Zimpler.

I can only warn against Platin

You can see some of my winning pictures

In the meantime I was so stupid and gambled it all away again, which is what these chicanes are supposed to achieve.


This post has been translated automatically

evopower140
Expert

Myngmyng wrote on 02.08.2022 at 11:53: The usual...unfortunately

I was fully verified, been there for a few years now and left a lot of money there too.

Now I won a little bit and suddenly, what a coincidence, my Verification disappeared.

Of course all my withdrawals were cancelled and since I sent all the documents a new hurdle was created.

All of a sudden I have to verify my Paysafecard account for Platin.
Since Paysafecard also stressed me and did not recognize my documents I cancelled my Paysafecard account.
Platinum has received the email with the cancellation confirmation from paysafecard, I have sent screenshots and the email from Paysafecard I have forwarded to Platin support 2 times already.
It is not accepted and Platin continues to insist that I should prove something that does not exist.

I had deposited before the rather small win via Zimpler.

I can only warn against Platin

You can see some of my winning pictures

In the meantime I was so stupid and gambled it all away again, which is what these chicanes are supposed to achieve.



That with the Paysafe account is such a new trick of Platin I also always have to me then always the email of Platin rausussuchen it is not needed. This email I got only through Caro here

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Ollid3
Amateur
We with me exactly the same.
Have then found with Caros help what they wanted. I should be notified when everything is nice... I'm still waiting for it today.

Pay there for the time being no longer.

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evopower140
Expert
Ok I must say with me that was so at the very beginning 2 years ago I have probably once or so deposited with Paysafe and exactly this Deposit wanted the is but impossible

So Caro has written to the manager then I got a mail that I do not need. Payout was also arranged

With the next payout the same again so I have the mail from the manager out and then sent drauf hin the payout was initiated

At the next payout everything went without problems so I thought cool they have understood it

At the next payout again rejected and again the Verification so I again rausgesucht the mail and lo and behold again was paid out so no idea what is there as I got it describe is probably Skrill and Neteller also Paysafe and then it is probably so displayed in the system

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Ollid3
Amateur
I don't quite understand why this is suddenly the case. Earlier withdrawals also went through without any problems.
With me now everything via neteller.
With my last payout then paysafe.
Deposit works without any problems.

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Anonym
evopower140 wrote on 02/08/2022 at 12:28 PM

That with the Paysafe account is such a new trick of Platin I also always have to me then always the email of Platin rausussuchen it is not needed. This email I got only through Caro here

I have the letztens in the National Casino with cashcode deposited, paid out by bank Next day was on the bank account.

They wanted to have photo of cashcode slip

Sure, it's annoying to go to the gas station, or to the store to buy cash code
But that was less complicated than uploading account statements or bank things.

I think I will continue to do so in the future

Is just not everyone's thing Must each decide for themselves

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Ollid3
Amateur
Ollid3 wrote on 02.08.2022 at 13:22: We with me exactly the same.
Then found what they wanted with Caro's help. I should be notified when everything is nice... I'm still waiting for it today.

Pay there for the time being no more.

On request today then this answer


thank you for your message.

The responsible department has checked your account and we could confirm your documents.

Your account is currently fully verified. Please note that you may need to verify your account again if, for example, you use a payment method that you have not used before.

Thank you for your cooperation, we wish you continued enjoyment at Platin Casino.


That was exactly the same as before the last withdrawal and from then on the paysafe thing came up.

I will try it again there and should it come to eibe4 payout report

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ExSpielsuchti
Amateur
Always this Verification "for player protection" when you pay out. Dear platincasino.com team, if you think so much about us, I ask for verification when depositing in the future. Thank you

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Matara
Rookie

Myngmyng wrote on 02.08.2022 at 11:53: The usual...unfortunately

I was fully verified, been there for a few years now and left a lot of money there too.

Now I won a bit and suddenly, what a coincidence, my Verification disappeared.

Of course all my withdrawals were cancelled and since I sent all the documents a new hurdle was created.

All of a sudden I have to verify my Paysafecard account for Platin.
Since Paysafecard also stressed me and did not recognize my documents I cancelled my Paysafecard account.
Platinum has received the email with the cancellation confirmation from paysafecard, I have sent screenshots and the email from Paysafecard I have forwarded to Platin support 2 times already.
It is not accepted and Platin continues to insist that I should prove something that does not exist.

I had deposited before the rather small win via Zimpler.

I can only warn against Platin

You can see some of my winning pictures

In the meantime I was so stupid and gambled it all away again, which is what these chicanes are supposed to achieve.



I am infinitely sorry for you, but for Platincasino quite typical

This post has been translated automatically

Myngmyng
Rookie

evopower140 wrote on 02.08.2022 at 13:30: Ok I must say with me that was so at the very beginning 2 years ago I have probably once or so deposited with Paysafe and exactly this Deposit wanted the is but impossible

So Caro has written to the manager then I got a mail that I do not need. Payout was also arranged

With the next payout the same again so I have the mail from the manager out and then sent drauf hin the payout was initiated

At the next payout everything went without problems so I thought cool they have understood it

At the next payout again rejected and again the Verification so I have again the mail rausgesucht and lo and behold again was paid out so no idea what is there as I got it describe is probably Skrill and Neteller also Paysafe and then it is probably so displayed in the system

Is disgusting that you constantly come with it.

But that shows the policy behind it: delay, demand impossible documents and hope that you burn the won coal again.
For me it's over with Platin.
I have won at Twin in August 2019 20k and they also wanted to annoy me but after one day the verification was through and the money transferred.
Too bad that Twin has closed in Germany

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