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Online Casinos in general: Altacore N.V. Verification or harassment?

Topic created on 26th Mar. 2022 | Page: 1 of 1 | Answers: 6 | Views: 2,351
t****o

Altacore N.V. Verification or harassment?

26th Mar. 2022, at 02:22 am CET#1
1 Like

Liked this post: Avatar von Max_Bet Max_Bet
Moinsen,

i signed up at Cosmic Slots the other day, deposited 2x100€ and gambled my way up to 4000€. So far so good...

Have then requested a withdrawal and logically got a mail with the Verification measures.

One of the items reads "Upload a selfie of yourself with your ID in hand next to your face and the CosmicSlots.com homepage in the background"

....

DUDE IS IT STILL GOING ON? AM I A f**kING OCTOPUS OR WHAT? I HAVE 8 ARMS FOR SUCH NEN BULLSHIT?

I find this so morbidly ridiculous...I don't mind verifying myself or doing KYC, but this can't be it!?

What do you do if you don't have a PC screen/laptop/desktop?

TOTAL MENTAL BREAKDOWN!

My problem: I lost my passport the other day in a drunken stupor, but I have it logically as a .jpg, scanned on the PC, so I can not make a selfie with it in hand

New Perso is requested, 6-8 weeks. Temporary Perso was not possible because the citizens office had technical problems...new appointment in 2 weeks!!!-.-

The 4000€ of course completely spent only because of such a not to be taken seriously SHIT!

And finally the best!

A few days later registered at iWildCasino.com, deposited 100€ and in 20 minutes came to 2500€, unbelievable way.

Withdrawal requested.

Then ne mail...and the same SHIT started all over again. :'(

Had no idea that both casinos belong to the same company. :'(

The 2500€ went of course as expected completely back to the sender.


#h8mylife #schoolown #searchprint

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Anonym

Altacore N.V. Verification or harassment?

26th Mar. 2022, at 05:43 am CET#2
0 Likes

Nobody has liked this post so far
I know, even if I had won only 600 € at Videoslots, I could not withdraw it because they have rejected the account statement of MuchBetter meanwhile for the 6th time. Meanwhile gambled away money 🤷♀️

This post has been translated automatically

BookofÖzi
Experienced

Altacore N.V. Verification or harassment?

26th Mar. 2022, at 10:13 am CET#3
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Nobody has liked this post so far
Sad sad sad... don't they act a driver's license?

The selfie with passport in hand is already a sporty task and then still the side onm Selfie should be visible

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Ferdo
Rookie

Altacore N.V. Verification or harassment?

26th Mar. 2022, at 10:35 am CET#4
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I used to show my driver's license when my passport expired. 2020 around.
Together with bank statement and phone bill where the address is evident, this went through at some online casinos.

For the selfie, set the cell phone camera on timer and put the phone in a shoe.
I even used the shoe as a cell phone stand for streaming

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danny005
Elite

Altacore N.V. Verification or harassment?

26th Mar. 2022, at 11:56 am CET#5
0 Likes

Nobody has liked this post so far
CosmicSlots you can kick in the barrel. Wanted to pay out there from the CashtoCode action my win, even uploaded this selfie. Was never verified, after several emails, the account was simply closed without payout

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leavemealone

Altacore N.V. Verification or harassment?

12th Apr. 2022, at 06:18 am CEST#6
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Nobody has liked this post so far
A very good day to you.

Since I am not the only one who has problems with Altacore N.V., I will briefly describe my current case.

I became aware of winst*ria.com through a reputable site and have played there occasionally. After I used my free spins, converted them to the requirements I requested a payout in the amount of 98.00 EUR (first payment).
First they verified my account, which took only three or four minutes. Now they still needed the usual documents such as ID card / driver's license or similar, proof of residence, account information, etc., the usual halt, everything in order.
As already written above also came: "- A selfie with your driver's license against the background of our site winstoria.com. Your face should also be in the photo. Unfortunately, without providing these documents, your account cannot be verified. " I also tried to take a picture of my Drivers License in front of the monitor with my head. But I rather think that the head on the driver's license is meant. I also emailed them with this variation.
After three or four emails with a total of more than 21 Verification photos I received the email: " Please provide your Skype username in format ( live:.******* ) in the reply email. We inform you, that if the client does not pass the verification procedure by calling Skype by the end of the specified time, the Site Administration reserves the right to cancel all winnings and close the account without the right to recovery."
I beg your pardon? You want to Skype with me or my account will be suspended and my wins will be confiscated.
After I told you not to play for time, I sent them enough matching photos and I'm starting to lose patience too.
In the last email it says again in their T&Cs. " 2.5.1. In some cases, Risk Winstoria Casino Department has the right to request video verification from the player via Skype. - if the player does not pass the verification procedure by calling Skype at an agreed time with the representative of the Risk Department, the Site Administration reserves the right to cancel all winnings and close the account without the right to recovery."

Then I am really relieved that in their T&Cs there are no far more absurd (legally binding) rules that you HAVE to follow.

As you can easily imagine now, I advise everyone against the Altacore N.V. club.

With kind regards


Lars

This post has been translated automatically

gamble1
Icon

Altacore N.V. Verification or harassment?

12th Apr. 2022, at 09:35 am CEST#7
1 Like

Liked this post: Avatar von TWiSTeD TWiSTeD
leavemealone wrote on 04/12/2022 at 06:18: Have a wonderful day.

Since I'm not the only one having problems with Altacore N.V., I'll briefly describe my current case.

I became aware of winst*ria.com through a reputable site and have been playing there occasionally. After I used my free spins, converted them to the requirements I requested a payout in the amount of 98.00 EUR (first payment).
First they verified my account, which took only three or four minutes. Now they still needed the usual documents such as ID card / driver's license or similar, proof of residence, account information, etc., the usual halt, everything in order.
As already written above also came: "- A selfie with your driver's license against the background of our site winstoria.com. Your face should also be in the photo. Unfortunately, without providing these documents, your account cannot be verified. " I also tried to take a picture of my Drivers License in front of the monitor with my head. But I rather think that the head on the driver's license is meant. I also emailed them with this variation.
After three or four emails with a total of more than 21 Verification photos I received the email: " Please provide your Skype username in format ( live:.******* ) in the reply email. We inform you, that if the client does not pass the verification procedure by calling Skype by the end of the specified time, the Site Administration reserves the right to cancel all winnings and close the account without the right to recovery."
I beg your pardon? You want to Skype with me or my account will be suspended and my wins will be confiscated.
After I told you not to play for time, I sent them enough matching photos and I'm starting to lose patience too.
In the last email it says again in their T&Cs. " 2.5.1. In some cases, Risk Winstoria Casino Department has the right to request video verification from the player via Skype. - if the player does not pass the verification procedure by calling Skype at an agreed time with the representative of the Risk Department, the Site Administration reserves the right to cancel all winnings and close the account without the right to recovery."

Then I am really relieved that in their T&Cs there are no far more absurd (legally binding) rules that you HAVE to follow.

As you can easily imagine now, I advise everyone against the Altacore N.V. club.

With kind regards


Lars
WTF ??!! Skyping ??

Does anyone still use that

So for 98 € I would have asked if they are not quite normal the want more contact to one than some people on a Tinder date

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