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Online Casinos in general: Almost 2000€ deposit since 15.10. - Money back?

Topic created on 30th Oct. 2020 | Page: 1 of 3 | Answers: 28 | Views: 6,193
joker6626
Hey,

i have deposited at Betsson since 15.10. almost 2000 euros and of course lost (otherwise there would probably not be the thread )

When asked in Live Chat how it looks like with the new rules from 15.10. I was told that the Deposit limit of 1000 euros only applies to new customers from 15.10., which I can actually hardly imagine

In addition, I was told that more than 4 Poker tables can still be played at the same time, which is definitely not true, I had tried, so I'm a little skeptical about the statement that the 1000 euro limit only applies to new customers.

Can I claim back everything that goes over the 1000€? What is the legal situation? Know me there unfortunately not so really well and maybe someone with a little more idea can help me.

Thank you!

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Yeaaaz
Rookie
Next time think better and do not gamble away 2000€ in words two thousand

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k****8
joker6626 wrote on 10/30/2020 at 08:20: Hey,

i deposited at Betsson since 15.10. almost 2000 euros and of course lost (otherwise there would probably not be the thread )

When asked in the Live Chat, how it looks like with the new rules from 15.10. I was told that the Deposit limit of 1000 euros only applies to new customers from 15.10., which I can actually hardly imagine

In addition, I was told that more than 4 Poker tables can still be played at the same time, which is definitely not true, I had tried, so I'm a little skeptical about the statement that the 1000 euro limit only applies to new customers.

Can I claim back everything that goes over the 1000€? What is the legal situation? Know me there unfortunately not so really well and maybe someone with a little more idea can help me.

Thank you!

Maybe a little less times deposit 2000 is already ne summe eh😅

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Yeaaaz
Rookie
So once again reasonable. You can Deposit the 2000€ if you have it

I just find it again and again shit when people deposit money, which they do not have and then want to have the money back.

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joker6626
I do not care about the 2000 euros, I only care about the purely legal situation.

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Taybone
Amateur
joker6626 wrote on 10/30/2020 at 08:20: Hey,

i deposited at Betsson since 15.10. almost 2000 euros and of course lost (otherwise there would probably not be the thread )

When asked in the Live Chat, how it looks like with the new rules from 15.10. I was told that the Deposit limit of 1000 euros only applies to new customers from 15.10., which I can actually hardly imagine

In addition, I was told that more than 4 Poker tables can still be played at the same time, which is definitely not true, I had tried, so I'm a little skeptical about the statement that the 1000 euro limit only applies to new customers.

Can I claim back everything that goes over the 1000€? What is the legal situation? Know me there unfortunately not so really well and maybe someone with a little more idea can help me.

Thank you!

Is of course all bullshit with new customer PiPaPo. The casino only thinks about their profit and tries to tell fairy tales. If you look at Betsson under licenses, then you quickly realize that the licenses on Malta, GB, Sweden have but not for DE. Therefore you cannot file a complaint to report a violation. I also wonder how it was possible to deposit more than 1000 Euro
In your place I would file a complaint, European complaint procedure.

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cbz490
Experienced
joker6626 wrote on 30.10.2020 at 09:05: I don't care about the 2000 euros, I just care about the purely legal situation.


If you didn't care, you wouldn't have created a topic...

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Taybone
Amateur
Yeaaaz wrote on 30.10.2020 at 08:59 clock: So again reasonable . You can Deposit the 2000€ yes if you have it

I just find it again and again shit when people deposit money, which they do not have and then also still want to have the money back.


This is called addiction or chasing the lost money. (Chasing) Either you are naive or still very new in the business. The gambling companies use millions to motivate people to Risk more money, be it by almost winning at slots, bonus promotions etc pp. What makes the case here so reprehensible is that Betsson is not sticking to the guidelines they themselves promised, which again is nothing new with online casinos. Only the cooling off period is not given and the casino is capitalizing on this

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Yeaaaz
Rookie
Taybone wrote on 30.10.2020 at 09:16
This is called addiction or chasing lost money.(Chasing) Either you are naive or brand new to the business. Gambling companies use millions to motivate people to Risk more money, be it through almost-wins on slots, bonus promotions etc pp. What makes the case here so reprehensible is that Betsson is not sticking to the guidelines they themselves promised, which again is nothing new with online casinos. Only the cooling phase is not given and from this the casino capitalizes

That it is searching I know myself.
There he must either through or get help from the right place

Back when I still gambled a lot never thought to sue the casinos.

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upola
Legend
Then try to sue the casino, then you know what the legal situation is.

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