Online Casinos in general: Alf Casino Experience Report

creativeproducer wrote on 06/27/2019 at 16:22: Hi,


i would like to report briefly about Alf Casino.
When you sign up there, you should be aware that your deposits without using a bonus must be wagered three times before a withdrawal is possible

In addition, there are withdrawal limits depending on the level reached.

That means at the beginning you can withdraw 500,- daily, later 1000,- and with the top level 1500,- daily. In addition, there are monthly limits.

You can get involved, but you don't have to, if you consider that this is extremely unusual.

I was able to reach level 5 after some time and also played more often on 2,- or 5,- Euro per spin.

Ten days ago my game of choice "Book of dead" started to abort again and again. Either "internal error" or "the game reported an error". Partly three times in a row.

When this error occurred, there was no visible spin. On the following spin, one to four times the bet was deducted, but not returned.

I contacted my VIP manager via whatsapp (you have it from level 4) and sent 30 screenshots. He wanted to contact IT. I should play another slot until then with the advice "Don't worry, mate"

There was no concrete answer what was going on.
I then played again and again. Sometimes it worked, sometimes the errors came back, mainly in the evening.

Whenever the error occurred, I sent screenshots.

The whole thing should then also be discussed with the management. (Don't worry, mate!)

You very quickly have a real friend at your side, who takes care of everything. At least that's what he writes. What could go wrong?! Maybe he will come over for a cold drink. One does not know it.

All in all the slot swallowed about 1500,- Euro in ten days. That's pretty fast at 2,- to 5,- Euro per spin, if that happens every now and then in between.

But I should still not worry.
We are now real "mates" and fight together for the good cause.

Today I got the answer that everything "spin by spin" was booked to my account. Hooray!!!

When I then looked into the account, there was a whopping 23.10 euros.

The best statement of my VIP manager was then on my inquiry just:

"You are asking for a refund because you played slot I asked you Not to because we are doing techbical maintanace and I am reviewing this situation for you. I asked you not to play the game but you continued. According to our terms and conditions, Deposit can not be realcalled or paid back."

All of a sudden, our painstakingly built friendship was shattered just like that. Kind of disappointing

So ten days of maintenance is supposed to be the reason for the error and I just shouldn't have played.

I then wanted to pay out the refunded mega sum of 23.10 euros.

Then came a mail that the deposit has not yet been converted three times. Which there was based, you do not know.

When I then called the game again, the error came in almost every fifth spin.

My mistake was that I continued to play there. No question, but who expects ten days of technical problems?!

Regardless of this, the handling of customers is underground. As long as you pay in, they say "Don't worry, mate". If you are a bit more explicit with your demands, the separation year is directly initiated.

Above all, why can a slot be played, when there are ten-day maintenance works running, which cause errors. A scoundrel who thinks evil of it.

Anyway...my account is closed there since today and I go now splashing in the garden ," mates"!

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creativeproducer wrote on 06/27/2019 at 16:44: Hi Ludio,


i actually haven't had any bad experiences with Curacao casinos in recent years. Now it was unfortunately then but once a handle in the ceramics...


Greetings

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creativeproducer wrote on 06/27/2019 4:22 pm: ... .Regardless, the treatment of customers is underground...

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