Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Online Casinos in general: Account locked but still payout (Page 2)

Topic created on 06th Nov. 2018 | Page: 2 of 2 | Answers: 18 | Views: 10,490
Bembelrocker
Visitor

Account locked but still payout

8th Nov. 2018, at 03:12 pm CET#11
0 Likes

Nobody has liked this post so far
Hello,

wanted to say finally: The casino has paid out, ie there are also cases where a casino pays out the win even though you were banned for gambling addiction.
As I said, I have also not violated the terms and conditions, but you have really only done that for my own protection and paid out.

Now there are first thick Christmas gifts

This post has been translated automatically

Anonym

Account locked but still payout

8th Nov. 2018, at 03:23 pm CET#12
0 Likes

Nobody has liked this post so far
Great, it should not be an attack against you, I just read that you wgn your Gambling addiction was blocked at a subsidiary and the you therefore may not pay out. Then treat yourself to something nice have fun

This post has been translated automatically

Bembelrocker
Visitor

Account locked but still payout

8th Nov. 2018, at 04:35 pm CET#13
0 Likes

Nobody has liked this post so far

Idiot85 wrote on 08.11.2018 at 15:23: Super, it was not meant to be an attack against you, I just read that you wgn your Gambling addiction was blocked at a subsidiary and the you therefore may not pay out. Then treat yourself to something nice have fun

Thanks a lot !


Glad to read that from you

This post has been translated automatically

RiverSong
Legend

Account locked but still payout

8th Nov. 2018, at 09:30 pm CET#14
0 Likes

Nobody has liked this post so far
Bembelrocker wrote on 08/11/2018 at 15:12: Hello,

wanted to say finally: the casino has paid out, ie there are also cases where a casino pays out the win although you were banned for gambling addiction.
As I said I have also not violated the terms and conditions, but you have really only done that for my own protection and paid out.

Now there are first thick Christmas gifts

i'm glad for you too, you are hopefully already aware that they could have interpreted it harshly and only refund the 100. again had luck congratulations and have fun buying gifts

This post has been translated automatically

Anonym

Account locked but still payout

8th Nov. 2018, at 10:19 pm CET#15
0 Likes

Nobody has liked this post so far
Glad you got it paid out
Was interesting to learn what the process is like in this case when casinos are taken over. I guess there is no immediate reconciliation of player accounts.

Is perhaps because at Mr Green Limited you are only blocked for the respective casino if you set up a self-lock
With the Rizk Group, you are directly blocked in all casinos, possibly there would be a direct comparison when taking over a casino, the account is blocked and the player is notified.
I know, time-based self-lock and lock due to Gambling addiction are different, would be interesting to know how the casinos handle or possibly legally have to.

Since the lock due to gambling addiction before the takeover and there was no reconciliation of player accounts at takeover, would the casino have been allowed to refund only the Deposit at all, if it had come so?

Also interesting - Should the uniform blocking system come at some point, TE would be directly blocked in all casinos or as in this case, only after requesting a withdrawal the account is blocked. The former would probably only be possible in casinos where you are verified.

This post has been translated automatically

saillkint

Account locked but still payout

23rd Oct. 2020, at 01:51 pm CEST#16
0 Likes

Nobody has liked this post so far
Hello I hope here is still someone active
Me and my girlfriend like to play casino and both always pay into an account Yesterday when we won 2000 euros
has us dear Twin seite gespertt and will not pay us the money just as little the deposited money what can we do
ask for feedback

This post has been translated automatically

Jubla2014
Top Member

Account locked but still payout

23rd Oct. 2020, at 02:59 pm CEST#17
0 Likes

Nobody has liked this post so far
Servus!

Twin surely gave you/you a reason why
a) the win
and
b) not even the Deposit is returned.

More details would be helpful!


Have a nice day!

This post has been translated automatically

n****4

Account locked but still payout

23rd Oct. 2020, at 05:02 pm CEST#18
0 Likes

Nobody has liked this post so far
Can only shake his head you should seek help

This post has been translated automatically

Julian
Elite

Account locked but still payout

23rd Oct. 2020, at 06:39 pm CEST#19
0 Likes

Nobody has liked this post so far
The thread was closed because the actual topic is already quite outdated.

For your own complaints, please create a new thread.

This topic was closed

This post has been translated automatically

Hot Topics5th Nov. 2024 at 09:10 am CET

World
0
Online Casinos
0
World
0

GambleJoe Team

Profile picture of JulianJulian online
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1 online
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately