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Online Casinos in general: Account locked but still payout

Topic created on 06th Nov. 2018 | Page: 1 of 2 | Answers: 18 | Views: 10,542
Bembelrocker
Visitor

Account locked but still payout

6th Nov. 2018, at 06:22 pm CET#1
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Hello dear gambler community !



I had charged yesterday at WinningRoom 100 euros Paysafe and also had luck.


Final balance was 4055 euros. Now I asked in the chat what I have to send for account verification.


Then I was told that my account would be blocked, because I had already blocked my account years ago at Mr. Green because of Gambling addiction


Here is the chat excerpt: We are obligated, as soon as we have knowledge of existing other accounts, to also close them for the player's own protection. I will forward this case to our payment department immediately after our chat so that the payout can be initiated.

Our finance department will immediately let you know what documents we need from you for account verification.


Funny, so they protect me from gambling addiction and then still pay out !

P.S. So in the terms and conditions is nothing about Mr. Green and that I may not have an account in addition. It was also said in the chat that concerns the Green Gaming area, when I asked... Seems to be a special case....


Has anyone already made such experience?



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Anonym

Account locked but still payout

6th Nov. 2018, at 06:52 pm CET#2
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Where is the problem now? sorry but you can't be that stupid. There are only 2 possibilities: goodwill of the financial department that you get your money or the reference of your block regarding your addiction. What else should one answer you to it. WAIT!

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Bembelrocker
Visitor

Account locked but still payout

6th Nov. 2018, at 07:04 pm CET#3
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Hello,

what does this have to do with stupidity ? I have not violated the terms and conditions, that I have written and they want to pay it.
Did you even read correctly ? WinningRoom was taken over by Mr. Green - Green Gaming in 2018 and in the terms and conditions of WinningRoom from the last current status of September 2017 (before the takeover) has no reference to the fact that this is prohibited... so I have also not been guilty of anything.

I play more often and have gambled in many casinos and always read the terms and conditions before and play without a bonus...am not a fool.

Here it was also only about whether who has already experienced so...more not!

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Anonym

Account locked but still payout

6th Nov. 2018, at 07:08 pm CET#4
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Bembelrocker wrote on 06/11/2018 at 19:04: Hello,

what does this have to do with stupidity ? I have not violated the T&C, that I wrote but and they want to pay it off.
Did you even read correctly ?

Yes and that is the best thing that can happen to you.

Be glad if the pay out

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Bembelrocker
Visitor

Account locked but still payout

6th Nov. 2018, at 07:10 pm CET#5
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Yes why shouldn't they:



I have not violated the terms and conditions, that I wrote but and they want to pay it out.
WinningRoom was taken over by Mr. Green - Green Gaming in 2018 and in the terms and conditions of WinningRoom from the last current status of September 2017 (before the takeover) has no reference to the fact that this is prohibited... so I have also not been guilty of anything.

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RiverSong
Legend

Account locked but still payout

6th Nov. 2018, at 08:44 pm CET#6
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Bembelrocker wrote on 06/11/2018 at 18:22: final balance was 4055 euros. At that point I had been told that my account would be blocked, as I had already had my account blocked years ago with Mr Green due to gambling addiction.

blocked because of Gambling addiction means that you should not have played at all (in their opinion). maybe you will only get the 100 back

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Ichbins2018
Top Member

Account locked but still payout

6th Nov. 2018, at 08:59 pm CET#7
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There was a notice from your "Winning Casino" that you had blocked yourself regarding your gambling addiction.

Here in the thread you have not contradicted that, so I guess that nothing has changed?

Casinos, as far as I read out here forum, are encouraged to protect people like you, from themselves.

Now you are protected and still whine around ??

Just look at your problem and if you get that under control, then you have no more with money!



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Ichbins2018
Top Member

Account locked but still payout

6th Nov. 2018, at 09:17 pm CET#8
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Iseedeadpeople wrote on 06/11/2018 at 20:44

banned for Gambling addiction means you shouldn't have been allowed to play at all (in their view). maybe you also unfortunately only get the 100 back

Why "unfortunately" -especially if someone was/is banned for gambling addiction?

How should a ban be handled in your opinion?

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RiverSong
Legend

Account locked but still payout

6th Nov. 2018, at 09:31 pm CET#9
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Liked this post: Avatar von RiverSong RiverSong

Ichbins2018 wrote on 06/11/2018 at 21:17: Why "unfortunately" -especially if someone was/is banned for Gambling addiction?

How do you think a suspension should be handled then?

unfortunately of course in relation to the te's hope to get the 4k

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Bembelrocker
Visitor

Account locked but still payout

6th Nov. 2018, at 10:41 pm CET#10
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Ichbins2018 wrote on 06/11/2018 at 20:59
There was a notice from your "Winning Casino" that you had been blocked regarding your gambling addiction.

Here in the thread you did not contradict that, so I guess that nothing has changed?!

Casinos, as far as I read out here forum, are encouraged to protect people like you, from themselves.

Now you are protected and still whine around ??

Just look at your problem and if you get that under control, then you have no more with money!




Again.... who can read is clearly in the advantage. I have not whined. I just asked if anyone has experienced this, locked and still payout...
Next time just look more closely

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