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Online Casinos in general: 24Bettle --- urgent help wanted

Topic created on 10th Nov. 2022 | Page: 1 of 1 | Answers: 6 | Views: 1,023
FidNad2506

24Bettle --- urgent help wanted

10th Nov. 2022, at 09:30 pm CET#1
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Hello,


I have deposited on 9.11. At 24Bettle onlinecasino via straopay with immediate banking around 19.40 30 euros

The money went immediately from my account, but since the page hung from astropay was probably no money booked at 24Bettle.

Since then I now discuss with the Cadino back and forth where my money has gone.

The casino claims the Deposit was rejected by my bank although I can prove by voucher number and bank statement that the money is gone with me.

I have sent an email to astropay directly, but am still waiting for an answer.

Who can help me?

This post has been translated automatically

FidNad2506

24Bettle --- urgent help wanted

10th Nov. 2022, at 09:53 pm CET#2
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The error devil has unfortunately crept in...it is called astropay and not straopay and the Deposit was 20.40 clock

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gamble1
Icon

24Bettle --- urgent help wanted

11th Nov. 2022, at 12:18 am CET#3
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FidNad2506 wrote on 11/10/2022 at 9:30 pm: Hello,


I have deposited on 9.11. At 24Bettle onlinecasino via straopay with sofortbanking around 19.40 30 euros

The money went immediately from my account, but since the page hung from astropay was probably no money posted at 24Bettle.

Since then I now discuss with the Cadino back and forth where my money has gone.

The casino claims the Deposit was rejected by my bank although I can prove by voucher number and bank statement that the money is gone with me.

I have sent an email to astropay directly, but am still waiting for an answer.

Who can help me?

Usually after 48 hours the money is either back with you or with the casino

This post has been translated automatically

picolo100
Visitor

24Bettle --- urgent help wanted

11th Nov. 2022, at 01:53 am CET#4
1 Like

Liked this post: Anonym
It can always happen that there is a connection problem during the payment process, and the payment is then stuck somewhere.

This has happened to me a few times. Now not with Astropay, but with Deposit by bank transfer and once with credit card.
With the transfer (Videoslots at the time) It took me but almost 2 weeks until they have credited me the deposit.

And with the credit card I had to wait 14 days until the payment in my credit card account has changed from PENDING to FEHLGESCHLAGEN.

You will definitely get your money! Either back on Astropay or on your casino account then. But you have to be a little patient.

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FidNad2506

24Bettle --- urgent help wanted

11th Nov. 2022, at 04:33 pm CET#5
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So I have not received any money back, nor is the money in the.casino, nor have I received any information. 🤔🤔🤔

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WithoutWings
Expert

24Bettle --- urgent help wanted

11th Nov. 2022, at 04:36 pm CET#6
1 Like

Liked this post: Anonym
This takes a few business days until the money is back in the bank

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picolo100
Visitor

24Bettle --- urgent help wanted

11th Nov. 2022, at 09:56 pm CET#7
1 Like

Liked this post: Anonym

FidNad2506 wrote on 11/11/2022 at 16:33: So I have not received any money back, nor is the money in the.casino, nor have I received any information. 🤔🤔🤔

As I wrote, it took me even 2 weeks.


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