Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Online Casinos in general: 24Bettle --- urgent help wanted

Topic created on 10th Nov. 2022 | Page: 1 of 1 | Answers: 6 | Views: 1,054
FidNad2506

24Bettle --- urgent help wanted

10th Nov. 2022, at 09:30 pm CET#1
0 Likes

Nobody has liked this post so far
Hello,


I have deposited on 9.11. At 24Bettle onlinecasino via straopay with immediate banking around 19.40 30 euros

The money went immediately from my account, but since the page hung from astropay was probably no money booked at 24Bettle.

Since then I now discuss with the Cadino back and forth where my money has gone.

The casino claims the Deposit was rejected by my bank although I can prove by voucher number and bank statement that the money is gone with me.

I have sent an email to astropay directly, but am still waiting for an answer.

Who can help me?

This post has been translated automatically

FidNad2506

24Bettle --- urgent help wanted

10th Nov. 2022, at 09:53 pm CET#2
0 Likes

Nobody has liked this post so far
The error devil has unfortunately crept in...it is called astropay and not straopay and the Deposit was 20.40 clock

This post has been translated automatically

gamble1
Icon

24Bettle --- urgent help wanted

11th Nov. 2022, at 12:18 am CET#3
0 Likes

Nobody has liked this post so far

FidNad2506 wrote on 11/10/2022 at 9:30 pm: Hello,


I have deposited on 9.11. At 24Bettle onlinecasino via straopay with sofortbanking around 19.40 30 euros

The money went immediately from my account, but since the page hung from astropay was probably no money posted at 24Bettle.

Since then I now discuss with the Cadino back and forth where my money has gone.

The casino claims the Deposit was rejected by my bank although I can prove by voucher number and bank statement that the money is gone with me.

I have sent an email to astropay directly, but am still waiting for an answer.

Who can help me?

Usually after 48 hours the money is either back with you or with the casino

This post has been translated automatically

picolo100
Visitor

24Bettle --- urgent help wanted

11th Nov. 2022, at 01:53 am CET#4
1 Like

Liked this post: Anonym
It can always happen that there is a connection problem during the payment process, and the payment is then stuck somewhere.

This has happened to me a few times. Now not with Astropay, but with Deposit by bank transfer and once with credit card.
With the transfer (Videoslots at the time) It took me but almost 2 weeks until they have credited me the deposit.

And with the credit card I had to wait 14 days until the payment in my credit card account has changed from PENDING to FEHLGESCHLAGEN.

You will definitely get your money! Either back on Astropay or on your casino account then. But you have to be a little patient.

This post has been translated automatically

FidNad2506

24Bettle --- urgent help wanted

11th Nov. 2022, at 04:33 pm CET#5
0 Likes

Nobody has liked this post so far
So I have not received any money back, nor is the money in the.casino, nor have I received any information. 🤔🤔🤔

This post has been translated automatically

WithoutWings
Expert

24Bettle --- urgent help wanted

11th Nov. 2022, at 04:36 pm CET#6
1 Like

Liked this post: Anonym
This takes a few business days until the money is back in the bank

This post has been translated automatically

picolo100
Visitor

24Bettle --- urgent help wanted

11th Nov. 2022, at 09:56 pm CET#7
1 Like

Liked this post: Anonym

FidNad2506 wrote on 11/11/2022 at 16:33: So I have not received any money back, nor is the money in the.casino, nor have I received any information. 🤔🤔🤔

As I wrote, it took me even 2 weeks.


This post has been translated automatically

Hot Topics22nd Dec. 2024 at 05:05 pm CET

Gossip
0
Offline Casinos
0
Offline Casinos
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately