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Online Casinos in general: 21.com Serious? Payout severely delayed with excuses...

Topic created on 04th May. 2020 | Page: 1 of 1 | Answers: 8 | Views: 1,857
Anonym

21.com Serious? Payout severely delayed with excuses...

4th May. 2020, at 08:46 am CEST#1
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Day together,

does anyone have experience with 21.com? Does the store possibly have financial problems?
Have 1200€ in withdrawal there since last Wednesday and nothing is happening!
I deposited with Sofort and according to support these funds have not yet been transferred from Sofort to the casino. From my account, of course, the money is down....
So it is only paid out when 21.com has received the money from Sofort and that is just not the case so far.

Find this somewhat questionable and we are talking about a not so small amount.

This post has been translated automatically

x****Y

21.com Serious? Payout severely delayed with excuses...

4th May. 2020, at 09:00 am CEST#2
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drgerner wrote on 04.05.2020 at 08:46: Day together,

does anyone have experience with 21.com? Is the store possibly having financial problems?
Have 1200€ in withdrawal there since last Wednesday and nothing is happening!
I deposited with Sofort and according to support these funds have not yet been transferred from Sofort to the casino. From my account, of course, the money is down....
So it is only paid out when 21.com has received the money from Sofort and that is just not the case so far.

Find this somewhat questionable and we are talking about a not so small amount.

That with Sofortüberweisung but really true. They go for you in advance until the money then really arrives, can pass a few days. Therefore, I would never Deposit with Sofort

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Anonym

21.com Serious? Payout severely delayed with excuses...

4th May. 2020, at 09:08 am CEST#3
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That may be but so I do not really know. Have often deposited at other casinos with Sofort and requested a withdrawal on the same day. Within 2-3 hours, the withdrawal was then also approved.

Which method would be better? Giropay? A credit card I do not have and the fees at Neteller are already quite high.

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x****Y

21.com Serious? Payout severely delayed with excuses...

4th May. 2020, at 09:25 am CEST#4
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drgerner wrote on 04.05.2020 at 09:08: That may be but so I do not actually know. Have often deposited at other casinos with Sofort and requested a withdrawal on the same day. Within 2-3 hours, the withdrawal was then also approved.

Which method would be better? Giropay? A credit card I do not have and the fees at Neteller are already quite high.

Giropay+trustly

Interwetten+bet-at-home, bethard etc. With all these bookmakers you will be allowed to wait a few days for immediate transfer. Only from tipico I know that the still pay out normal

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Anonym

21.com Serious? Payout severely delayed with excuses...

4th May. 2020, at 09:28 am CEST#5
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Okay thanks for the info. With Trustly I would like to pay, but I can not
Whenever I enter my login ID and bank pin it says that the PIN is wrong.
The support does not answer me and my bank says that everything is ok.
And I know my pin very well... it is definitely correct.
What a pity!

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Klabisto
Experienced

21.com Serious? Payout severely delayed with excuses...

4th May. 2020, at 12:51 pm CEST#6
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drgerner wrote on 04.05.2020 at 08:46: Day together,

does anyone have experience with 21.com? Is the store possibly having financial problems?
Have 1200€ in withdrawal there since last Wednesday and nothing is happening!
I deposited with Sofort and according to support these funds have not yet been transferred from Sofort to the casino. From my account, of course, the money is down....
So it is only paid out when 21.com has received the money from Sofort and that is just not the case so far.

Find this somewhat questionable and we are talking about a not so small amount.

If the money is down from your account, it's good. Then just practice patience...

The main thing is that you can no longer cancel the withdrawal....

This post has been translated automatically

colgate

21.com Serious? Payout severely delayed with excuses...

4th May. 2020, at 01:44 pm CEST#7
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I have also been waiting since Wednesday for the confirmation of payment. Mail came this morning.

At 21.com just seems to be a lot going on at the moment. If you call the chat you must also first time in the queue (10+ no rarity at the moment)

In short, do not worry, confirmation you should receive in a timely manner

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X****T

21.com Serious? Payout severely delayed with excuses...

4th May. 2020, at 04:39 pm CEST#8
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My withdrawal in February was approved after 2-3 days, but were also only 120€. However, I waited a long time for Verification and had to ask again and again in the chat...
What I find there also not so cool is that the minimum Deposit amount must be 25€ and - withdrawal amount 50€.

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Anonym

21.com Serious? Payout severely delayed with excuses...

5th May. 2020, at 10:03 am CEST#9
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I can reassure you, 21.com is a reputable store, one of my favorite casinos.
Could also pay out there without any problems already 5k. Sunday evening requested, Tuesday morning confirmed, Tuesday afternoon been on it.
I have used Trustly for this. Immediately can be as the previous speakers already said, sometimes problematic.

Trustly works unfortunately with some banks not always error-free, this includes eg the Postbank, believe that is the cashgroup group, so also their other banks do not always work with Trustly.

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