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Online Casinos in general: 21.com Casino reputable?

Topic created on 24th Jan. 2020 | Page: 1 of 2 | Answers: 12 | Views: 4,111
xDestiny1991

21.com Casino reputable?

24th Jan. 2020, at 06:10 pm CET#1
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Hi hab da times a question about the casino 21.com. I deposited 25 euros and won 700 euros. My withdrawal stands for more than 1 day on processing. When I approached the support it said the money from my instant transfer is not quite there yet.... And the payout will be processed by today, tomorrow at the latest
Do I have to worry?

Have also Denen screenshots of the transfer sent that it has been debited with me aufjedenfall..

Mfg and thanks for answers

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Kleinkariert
Expert

21.com Casino reputable?

24th Jan. 2020, at 06:31 pm CET#2
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They may take a little longer, but at least they seem to have an MGA license, so I think you should get your money if you haven't broken any rules.

Whether the sum still comes a Verification request, I do not know if then come a few days on top. Otherwise, with Sofort Überweisung it is usually so that the Dealer receives a confirmation of payment and the money is credited later. Mostly you can play with the money directly, with payout there are then the casinos that play it safe and wait until the money is actually there even if mostly no problems occurred or these are extremely rare sid.

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xDestiny1991

21.com Casino reputable?

24th Jan. 2020, at 06:38 pm CET#3
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Thanks first of all for your answer

I played without a Deposit bonus and therefore I think that I have not violated any rule. If they wait until the money is really there ... Then how long can it take? Am actually on wunderino.com on the road and there is my money by transfer always credited the next day.

Mfg

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Kleinkariert
Expert

21.com Casino reputable?

24th Jan. 2020, at 11:56 pm CET#4
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xDestiny1991 wrote on 24/01/2020 at 18:38: Thanks first for your reply

I played without Deposit bonus and therefore I think that I have not violated any rule. If they wait until the money is really there... Then how long can it take? Am actually on wunderino.com on the road and there is my money by transfer always credited the next day.

Mfg

Depends on the house bank and recipient bank. Normally one day, but it can also take until Monday evening. Then the casino team must also check and confirm and then the withdrawal is processed, depending on the casino, it goes faster or slower.

Best first wait, if you are afraid to gamble it the limit functions use the help a very good. You should receive the money in any case, if there are problems, you would have to see if an arbitration board is registered or notify the MGA. But it should not come so far.

At Wunderino, by the way, you should be urgently verified, if you win very high there and then have to verify it can take weeks.

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WithoutWings
Expert

21.com Casino reputable?

25th Jan. 2020, at 10:57 am CET#5
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I had the same problem, then I was supposed to submit my papers, then I was told to wait 72 hours. After 5 working days the payment finally went out... you get the money but they like to stall you or cancel the payment because you have to legitimize yourself

But they are serious about payouts

The problem had already some that it takes longer times there

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wettibernd
Expert

21.com Casino reputable?

25th Jan. 2020, at 03:09 pm CET#6
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The thing with "Sofort". In Germany, Klarna debits the money from your account, but they are not active in Malta and therefore give the transfer order to Adyen. There is the reason why it can take a few days until the casino has actually booked the money. After the Deposit and the payment confirmation from Klarna, the casino lends you the money so to speak so that you can play immediately. So everything is quite normal.

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xDestiny1991

21.com Casino reputable?

25th Jan. 2020, at 03:47 pm CET#7
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Yes then I'm reassured that the money will eventually come... Nevertheless, it takes much too long is for me a reason not to play more.

At wunderino I am verified for a long time. Never had problems and as I said every win e.g. evening at 22 clock was the next day 14/15 clock on my ING Diba account 😅

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wettibernd
Expert

21.com Casino reputable?

25th Jan. 2020, at 03:51 pm CET#8
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Next time use "Trustly" for payment, then something like this does not happen.

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xDestiny1991

21.com Casino reputable?

27th Jan. 2020, at 01:05 pm CET#9
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Will do next time

As before, the payout is on process. From support always comes the same answer we are waiting for immediately since Thursday
I am now frustrated. Earlier it was said until tomorrow I have to wait then it should be processed and transferred, otherwise it will be forwarded to the "Finance Department".
I have been told several times that I will get my money in any case. Have me also made several screenshots of the chat history withn support

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Anonym

21.com Casino reputable?

27th Jan. 2020, at 01:15 pm CET#10
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I also tend to use Trustly, because you can also pay out through it and the processing through Trustly is really fast.
At 21.com, the payouts take at least 1 day to max. 3 days, but on average rather up to 2 days.
So in any case my experience with a 5k payout a few months ago. Sunday evening requested (already been verified) and Tuesday morning it was confirmed. The money was then in the afternoon already on it.

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