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Online Casinos in general: 20000 euro real money balance simply gone (delorocasino) (Page 3)

Topic created on 17th Jul. 2024 | Page: 3 of 4 | Answers: 55 | Views: 4,496
gamble1
Icon

frapi07 wrote on 20.07.2024 21:19:

There are just 2 pages and we only read one. That's just very dangerous.

Well theoretically there have been cases where the addiction has driven someone to gamble and then you try everything to blame someone else you can't say it but if there are many cases that speaks for a strange coincidence

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d****a
upola wrote on 20.07.2024 at 06:52:

Does this really happen often?

I've never heard or read anything about it before.

there was a lot and not just the Tipico number.

there are several cases on Guru, if you type "account hacked" into google you'll get a lot of hits. you'll find more in english than in german.

gGPoker made the headlines. there were an awesome number of cases - considering the fact that this shouldn't even happen - where the balance of the user was played down within a very short time with insane bets. many people in different parts of the world reported the same thing independently of each other. and as far as I know, not a single player was compensated in any way. there was also someone here to whom this happened.

it's actually the perfect way to avoid payouts, isn't it?
the player can't prove anything, the whole thing is basically not really comprehensible - unless the casino would actually have an interest in clearing things up and cooperating - and the complaint platforms reject all cases.


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d****a
skepticism is certainly appropriate when it comes to the player - us.

but the pattern is always the same in the cases described:
a reasonably large sum on the player's account, which is then gambled down to zero in a few bets - often live casino. in all the cases i have read about, the amount of the bets made and/or where they were placed were in complete contrast to the gambling behavior up to that point.

with the best will in the world, i don't want to assume the greedy gambler who gambles it all away again: all these people can't have suddenly changed their personalities overnight and got loaded, only to come around the corner with an account hack.

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gamble1
Icon
dazzle_tea wrote on 20.07.2024 at 22:55:
gave some and not just the tipico number.

there are several cases on Guru, if you enter "account hacked" in google you will get a lot of hits. you will find more in english than in german.

gGPoker made the headlines. there were an awesome number of cases - considering the fact that this shouldn't even happen - where the balance of the user was played down within a very short time with insane bets. many people in different parts of the world reported the same thing independently of each other. and as far as I know, not a single player was compensated in any way. there was also someone here to whom this happened.

it's actually the perfect way to avoid payouts, isn't it?
the player can't prove anything, the whole thing is basically not really comprehensible - unless the casino would actually have an interest in clearing things up and cooperating - and the complaints platforms reject all cases.



This is exactly what I mean by the perfect crime and it's really hard to believe that someone simply hacked the account because let's be realistic and go through everything step by step:


So we have someone who has set himself the goal of harming poor casino customers and we first have to ask the question: how does he get the basic information? First of all, you need rough information in order to identify targets?

Let's just assume that he has found his target through XXX, what does he gain from investing his time and energy in such an attempt? He can't pay out the sum or only with great difficulty, so it would speak in favor of someone paying him for this approach to simply gamble away the balance, because who would waste their time just to troll people?

So from this point of view, no third party would benefit unless he wants to:

1) Just trolling people = unlikely
2) He gets paid for it = could be
3) He is the operator and wants to save a payout = good reason
4) He is the owner of the account and wants to try to undo a mistake = GUTS reason
5) It is an acquaintance of the customer = Unlikely but possible

So we can say that the operator of the casino would benefit the most from a takeover and gambling away the balance, closely followed by the gambling addict customer who wants to have his loss reimbursed by talking

Either way, the scenario of a third unknown person cracking accounts of winning customers is rather implausible

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frapi07
Elite

dazzle_tea wrote on 20.07.2024 at 23:06: skepticism is certainly appropriate when it comes to players - i.e. us.

but the pattern is always the same in the cases described:
a reasonably high sum on the player's account, which is then gambled to zero in a few bets - often live casino. in all the cases i have read about, the amount of the bets made and/or where they were placed were in complete contrast to the gambling behavior up to that point.

with the best will in the world, i don't want to assume the greedy gambler who gambles it all away again: surely all these people can't have suddenly changed their personality overnight and got loaded, only to come around the corner with an account hack.

well, I can understand if the casino does this so as not to pay out any money, but here 5k was paid out. So why do something like that if you've already paid out something anyway?

The only way to prevent this is to set the betting limit to €1. You could have done that if you were planning to pay out the 20k in full anyway.


What I find funny is that the TE thinks it is possible that the casino has played down his balance, but in the same breath he rules out 100% that he was hacked. He wants to suggest here that the casino gambling away money must be the only possibility.

If you ask me, it's more likely to be hacked than for the casino to pull something like this. Especially a casino that has already paid out €5000 and 25% of the balance without any problems. I know a person who has actually been hacked and there are so many ways that hackers can get your data. From phishing emails to Evil Twin attacks (copying the network name, causing a disruption and waiting for the user to log into the fake network), there's everything. You don't necessarily have to pass on data.

Why someone would hack an account in the OC is another question. You can't do anything, you can only pay out to accounts that have the player's name, but that's another story. Theoretically, there are 3 scenarios:

- OC logs into the customer account and gambles away the money (this is possible, I don't need to be an IT expert. At my work we can log into the customer accounts).

- Third-party access through hacking or similar and the balance is gambled away here. But it makes no sense and is rather a waste of time.

- Players gamble it away themselves and then claim it was someone else.

But it's no use, you should have set certain settings in advance (2FA, betting limit). Now it's too late and you can't save anything, no matter who it was.

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d****a

gamble1 wrote on 20.07.2024 at 23:30:

So from that point of view, no third party would have anything of it unless he wants to :

1) Just trolling people = unlikely
2) He gets paid for it = could be
3) He is the operator and wants to save a payout = good reason
4) He is the owner of the account and wants to try to undo a mistake = GUTS reason
5) It is an acquaintance of the customer = Unlikely but possible

So we can say that the operator of the casino would benefit the most from a takeover and gambling away the balance, closely followed by the gambling addict customer who wants to have his loss reimbursed by talking

Either way, the scenario of a third unknown person cracking accounts of winning customers is rather implausible

yes, well broken down.


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d****a
i was just browsing the net a bit and found this. apart from the superuser scandal (which i completely missed btw), the article also mentions the case of Ultimate Poker from 2017, where it was a so-called "insider job" - i.e. an internal rip-off.

first the article:
News: The superuser scandal at GGPoker (pokerstrategy.com)



and if you
Account "POTRIPPER"
you can get more infos about the insider-ripp at Ultimate Poker


in any case, this shows that something like this has already been proven to have happened and is not just an aluminum hat number.

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LuckyNoob
Rookie
Finally another interesting thread...
I've read stories like this a few times and there's never been any proof or resolution. Either the creator didn't get back to me, or it was "the brother who guessed the password".
Can all these people really be crazy and make this up because greed won out in a frenzy?
Tens of thousands of people claim to have been abducted by aliens and no one has proof of anything.
Can all these people really be crazy and make this up?
I can't believe something like that until it happens to me.

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Frankey
Experienced

gamble1 wrote on 20.07.2024 at 23:30:
That's exactly what I mean the perfect crime and it's really hard to believe someone just hacks the account because let's be realistic and go through everything step by step:


So we have someone who has set himself the goal of harming poor casino customers, we must first ask the question how does he get the basic information? First of all, you need rough information in order to identify targets?

Let's just assume that he has found his target through XXX, what does he gain from investing his time and energy in such an attempt? He can't pay out the sum or only with great difficulty, so it would speak in favor of someone paying him for this approach to simply gamble away the balance, because who would waste their time just to troll people?

So from this point of view, no third party would benefit unless he wants to:

1) Just trolling people = unlikely
2) He gets paid for it = could be
3) He is the operator and wants to save a payout = good reason
4) He is the owner of the account and wants to try to undo a mistake = GUTS reason
5) It is an acquaintance of the customer = Unlikely but possible

So we can say that the operator of the casino would benefit the most from a takeover and gambling away the balance, closely followed by the gambling addict customer who wants to have his loss reimbursed by talking

Either way, the scenario of a third unknown person cracking accounts of winning customers is rather implausible


The hackers usually have no target at all. They have nasty little tracker bots and such that are sent out to find vulnerabilities that can give them access to a computer or network, a network scanner that checks in passing whether all networks in the vicinity have a password. These are then immediately flagged. Then the spy bots come and simply observe. Because if you don't secure your WLAN access, you're bound to do other stupid things. For example, not logging out of the casino properly. The bots report this to the hacker. They take a look and take action. Hacker communities are a strange bunch, smart but also megalomaniacal, sick sense of humor. For example, hacking into a casino account to lose the money. Not because he likes to troll but to say this is what happens when you don't log in hahaha. Doesn't sound very likely either, but a hacker might need a few hours to do something like that.

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Frankey
Experienced

gamble1 wrote on 20.07.2024 at 23:30:
That's exactly what I mean the perfect crime and it's really hard to believe someone just hacks the account because let's be realistic and go through everything step by step:


So we have someone who has set himself the goal of harming poor casino customers, we must first ask the question how does he get the basic information? First of all, you need rough information in order to identify targets?

Let's just assume that he has found his target through XXX, what does he gain from investing his time and energy in such an attempt? He can't pay out the sum or only with great difficulty, so it would speak in favor of someone paying him for this approach to simply gamble away the balance, because who would waste their time just to troll people?

So from this point of view, no third party would benefit unless he wants to:

1) Just trolling people = unlikely
2) He gets paid for it = could be
3) He is the operator and wants to save a payout = good reason
4) He is the owner of the account and wants to try to undo a mistake = GUTS reason
5) It is an acquaintance of the customer = Unlikely but possible

So we can say that the operator of the casino would benefit the most from a takeover and gambling away the balance, closely followed by the gambling addict customer who wants to have his loss reimbursed by talking

Either way, the scenario of a third unknown person cracking accounts of winning customers is rather implausible


The hackers usually have no target at all. They have nasty little tracker bots and such that are sent out to find vulnerabilities that can give them access to a computer or network, a network scanner that checks in passing whether all networks in the vicinity have a password. These are then immediately flagged. Then the spy bots come and simply observe. Because if you don't secure your WLAN access, you're bound to do other stupid things. For example, not logging out of the casino properly. The bots report this to the hacker. They take a look and take action. Hacker communities are a strange bunch, smart but also megalomaniacal, sick sense of humor. For example, hacking into a casino account to lose the money. Not because he likes to troll but to say this is what happens when you don't log in hahaha. Doesn't sound very likely either, but a hacker might need a few hours to do something like that. So yes it is realistic a hacker takes over an account on the side.

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frapi07
Elite

dazzle_tea wrote on 20.07.2024 at 23:45: I was just browsing the net a bit and found this. apart from the superuser scandal (which I completely missed, btw), the article also mentions the Ultimate Poker case from 2017, where it was a so-called "insider job" - i.e. an internal rip-off.

first the article:
News: The superuser scandal at GGPoker (pokerstrategy.com)



and if you
Account "POTRIPPER"
you can get more infos about the insider-ripp at Ultimate Poker


in any case, this shows that something like this has already been proven to have happened and is not just an aluminum hat number.

Of course, manipulations can be carried out. I could also log into customer accounts and place orders on behalf of customers. This is technically possible because the service Provider usually has a tool with which they can log into customer accounts. Usernames are always known, but passwords are not. Passwords are always encrypted. We usually do this, for example, to customize certain things in the customer account.

But the question is, why would an OC do that if he has already paid out 5k? It just doesn't make much sense to do this because you generally don't want to pay out, but not to someone who has already paid out 25% and 5k. The casino also generally has a very good rating. All facts that only speak in favor of the casino.

Unfortunately, it sounds to me more like you gambled away your win here. As I said, I don't understand how you can be firmly convinced that it must have been the casino, but also be 100% sure that you weren't hacked. You can't be 100% sure because there isn't just one method used for hacking. But if someone is hacking you, I wonder why they would want to gamble away your funds. No hacker does, unless they're really just trolling, but like gamble1, I categorically rule that out. It just seems to me as if the casino is being blamed at all costs.

As mentioned before, no matter who did it (player, hacker, casino) - the money is gone and the issue should be closed. Even if the casino provides logs that prove it was a hacker, the TE will always put forward the thesis that the casino could have falsified them. The TE will never realize that it is his fault (whether it was him or someone else). I came to this conclusion because he already wrote in the first post that it could only be this possibility. You could also have activated settings that could have prevented this. Bet limit of €1, 2FA verification... At this point at the latest, the player himself is to blame.

Frankey wrote on 21.07.2024 at 02:15:


The hackers usually don't have a target to begin with. They have little nasty tracker bots and such that are sent out to find vulnerabilities that can give access to a computer or network, a network scanner that checks in passing whether all networks in the vicinity have a password. These are then immediately flagged. Then the spy bots come and simply observe. Because if you don't secure your WLAN access, you're bound to do other stupid things. For example, not logging out of the casino properly. The bots report this to the hacker. They take a look and take action. Hacker communities are a strange bunch, smart but also megalomaniacal, sick sense of humor. For example, hacking into a casino account to lose the money. Not because he likes to troll but to say this is what happens when you don't log in hahaha. Doesn't sound very likely either, but a hacker might need a few hours to do something like that. So yes, it's realistic for a hacker to take over an account on the side.

Of course hackers have one goal: to steal money. So most of them do. Identity theft - photo with ID - maybe that tells you something ^^

Best example: GTA VI hack. The guy previously hacked NVIDIA with his buddies and blackmailed them on Telegram xD He did the same with Rockstar, except that he had previously posted the leaks in a GTA forum (most of them trolled him lol).

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Falke
Expert

frapi07 wrote on 20.07.2024 at 23:31:

well, I can understand if the casino does that to not pay out any money at all, but here 5k was paid out. So why do something like that if you've already paid out something anyway?

The only way to prevent this is to set the betting limit to €1. You could have done that if you were planning to pay out the 20k in full anyway.


What I find funny is that the TE thinks it is possible that the casino has played down his balance, but in the same breath he rules out 100% that he was hacked. He wants to suggest here that the casino gambling away money must be the only possibility.

If you ask me, it's more likely to be hacked than for the casino to pull something like this. Especially a casino that has already paid out €5000 and 25% of the balance without any problems. I know a person who has actually been hacked and there are so many ways that hackers can get your data. From phishing emails to Evil Twin attacks (copying the network name, causing a disruption and waiting for the user to log into the fake network), there's everything. You don't necessarily have to pass on data.

Why someone would hack an account in the OC is another question. You can't do anything, you can only pay out to accounts that have the player's name, but that's another story. Theoretically, there are 3 scenarios:

- OC logs into the customer account and gambles away the money (this is possible, I don't need to be an IT expert. At my work we can log into the customer accounts).

- Third-party access through hacking or similar and the balance is gambled away here. But it makes no sense and is rather a waste of time.

- Players gamble it away themselves and then claim it was someone else.

But it's no use, you should have set certain settings in advance (2FA, betting limit). Now it's too late and you can't save anything, no matter who it was.

Deloro also offers crypto payments and they are instant, without verification. What hacker would be stupid enough to gamble away the money instead of simply withdrawing it to crypto?


For me, there are only two options here:

1. The TE is lying and has gambled the money away himself. Maybe he just wanted to bet a little higher, had a bad run and you know how it is, then you go tilt and suddenly all the money is gone. It's only afterwards that you realize what you did and how much money it actually was. Maybe he thought this was his day to make 100,000.

2. The casino gambled the money away itself.

I'm leaning towards point 2. And if that really was the case, then perhaps a lawyer could help by asking the gaming Provider to hand over information, as otherwise he could be involved in a fraud case himself. What is still not clear to me is why it is not possible to file a criminal complaint against ANY casino. Why are they all acting completely outside the law?

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frapi07
Elite

Falke wrote on 21.07.2024 at 02:58:

Deloro also offers crypto payments and it's instant, without verification. What hacker would be stupid enough to gamble the money instead of just cashing it out to crypto?


For me, there are only two options here:

1. The TE is lying and has gambled away the money himself. Maybe he just wanted to bet a little higher, had a bad run and you know how it is, then you go tilt and suddenly all the money is gone. It's only afterwards that you realize what you did and how much money it actually was. Maybe he thought this was his day to get 100,000 out of it.

2. The casino gambled the money away itself.

I'm leaning towards point 2. And if that really was the case, then perhaps a lawyer could help by asking the gaming Provider to hand over information, as otherwise he could be involved in a fraud case himself. What is still not clear to me is why it is not possible to file a criminal complaint against ANY casino. Why do they all operate completely outside the law?

I also wrote in the other post that the "hackers" usually have one goal: To steal money. But I used a word that is filtered - that's why my post is only displayed when it is checked. This is another reason why I rule out the possibility that a hacker was at work. It doesn't make sense that someone would get in there and gamble away the credit. I only mentioned the 3 possible scenarios for the sake of completeness, but you can rule out one of them almost immediately.

Therefore, only the 2 scenarios you mentioned remain. I have read the reviews a little. Everything is in the normal range, so there are reviews that praise the OC and reviews that complain about the RTP. We all know that. If an OC can afford to do that, then they'll do it more often. I haven't read that it has happened before. However, I have not yet been able to find a reference case at DelOro Casino that describes just such a case. They have 44 reviews on Guru, which is quite a lot. I don't just pay attention to the score (which can also be a blur), but also to other things. I notice that they are very present on Guru, respond and try to find a solution.

Unfortunately, this accusation has often been made in the past, but even Andre commented on it in a thread (ANGEBLICH gehackt - nach 3 erfolglosen Auszahlungsversuche | GambleJoe® Forum (Seite 1/3)) and he said that 99% of these cases were an attempt to get the lost money back.

I don't want to accuse the TE of anything, because I also know that it is technically possible, but I also know that the probability of an OC doing something like this is lower than a player making up such a story.



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Frankey
Experienced

frapi07 wrote on 21.07.2024 02:35:

Of course hackers have one goal: to steal money. Well, most of them. Identity theft - photo with ID, maybe that tells you something ^^

Best example: GTA VI hack. The guy previously hacked NVIDIA with his buddies and blackmailed them on Telegram xD He did the same with Rockstar, except that he had posted the leaks in a GTA forum beforehand (most of them trolled him lol).

Okay, sure the hackers had a plan. And a goal. But a big part of it is not to enrich themselves but to draw attention to bugs in the system or to test new software or people who deserve it. A few weeks ago, a hacker cracked chatcbt filters. He simply posted the exact instructions on X without any fuss. To make sure that everyone takes OpenAI and such seriously, he posted the no filter chat protocol as well. All his questions were answered and he now knew how to cook LSD himself at home, and he had instructions and a DIY shopping list with everything he needed to build a napalm bomb. Nobody gave him the order to crack chtgtb or got money for it. Just because. Because he can.

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frapi07
Elite

Frankey wrote on 21.07.2024 at 12:19 pm:

Okay, sure the hackers had a plan. And a goal. But a large part of it is not about enriching themselves but about drawing attention to bugs in the system or testing new software or people who deserve it. A few weeks ago, a hacker cracked chatcbt filters. He simply posted the exact instructions on X without any fuss. To make sure that everyone takes OpenAI and such seriously, he posted the no filter chat protocol as well. All his questions were answered and he now knew how to cook LSD himself at home, and he had instructions and a DIY shopping list with everything he needed to build a napalm bomb. Nobody gave him the order to crack chtgtb or got money for it. Just because. Because he can.

There are good and bad hackers. I can't say how high the proportion is. But it's certainly not as you describe. The bad hackers earn their money with it. Whether companies or private individuals. That's their "job". A lot of mischief is done with credit cards and ID cards: Train ticket fraud, order fraud (also known as shipping fraud)... the list is long. Anyone who has been a victim of identity theft knows how dangerous it can be. The cases with Rockstar and NVDIA are of course exceptions, because the hackers mostly target private individuals. They are more "vulnerable". I know a person whose email was hacked (I don't know the exact method). By chance, they had found an e-mail with an ID card as a picture. From then on, the fun started: things were ordered, applications for financing were made... and it didn't stop for a while, even though the hackers (fortunately) couldn't make any money from it. But they had a different goal: to annoy the person concerned until they gave in.

In a "documentary" I saw how a hacker worked. He drove around in a van (dark windows) and randomly attacked people with the "Evil Twin Attack" and rummaged through their computers. The Jackpot was people who had saved their logins somewhere in a note or had saved their logins in their browser. The hacker could operate the computer without the other person noticing, i.e. if you had saved the login data on a page, for example, then he could see the user name anyway and the password too (by pressing this eye symbol, the **** then become visible). The mega jackpot was of course pictures of the ID/passport. This can be used to open a bank account, for example.

Your case describes a good hacker who uncovers security vulnerabilities and reports them. The bad hackers (and unfortunately that's the majority) certainly don't do that.


In any case, this scenario of a hacker is rather unlikely. A bad hacker wants to steal money, not gamble it away. Technically it is possible - the OCs know your user name or email address. Only the password is encrypted. At least at my work, you could log into your account and place an order without the consent of a customer. So it will also be possible for OCs to log into the customer account and do certain things (e.g. play games). Whether this will be done is another question. I am of the opinion that if an OC does this, it won't just be done once. It would be done more often and you would also find reviews that address and criticize this "phenomenon". Here, however, it seems to be an isolated case. This raises the question of whether an OC is really so naive as to Risk so much for 15k.

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