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Davne90, on 16th Oct. 2024 at 03:38 pm CEST
20000 euro real money balance simply gone (delorocasino)
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the casino has a very good rating on both ask gamblers and casino guru
because i only have a daily withdrawal limit of 5000 euro/day and had already reached this limit i wanted to start withdrawing the money the next day.
when i visited the casino again today, the entire balance was gone.
i immediately checked my game history and saw that someone else, or someone i didn't know, had placed bets in the casino about 4 hours after i last played there.
i have also never experienced my casino account being hacked and someone else or someone i don't know playing with my casino balance
i have the suspicion that the casino itself made these bets to avoid having to pay out
is this technically possible?
has anyone else experienced something like this?
i can't explain it any other way.
i don't think it's possible that i was hacked and someone else had access to my account and gambled away the money.
i have also never passed on any login data
i now plan to write a complaint to ask gamblers or casino guru
but I don't have much hope of seeing the money again
the 20k credit was eliminated in the game coins from hacksaw gaming in a period of 40 minutes with bets of up to 50 euros.
i was able to see this in the game history about 4 hours after i last played
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20000 euro real money balance simply gone (delorocasino)
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20000 euro real money balance simply gone (delorocasino)
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20000 euro real money balance simply gone (delorocasino)
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No, they act as intermediaries between two parties and are dependent on the cooperation of the casinos. They have no way of carrying out any analyses and/or looking into the systems of third parties
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20000 euro real money balance simply gone (delorocasino)
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if i look at the complaints that have been made so far, the casino has always cooperated with ask gamblers as well as casino guru
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20000 euro real money balance simply gone (delorocasino)
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it is a casino where I remain permanently logged in even if I have not visited the casino for a long time.
there seems to be no automatic logout.
now it is so that i was logged in with both chrome and mozilla
i logged out with chrome as a test but i can't log in anymore although i never changed the password
i am still logged in with mozilla
how can it be that i am still logged in? with my current login data i can no longer log in as soon as i log out
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20000 euro real money balance simply gone (delorocasino)
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The question is, what use is the IP address?
The only thing you could find out is from which country you played
was played. The Provider will certainly not give any data to the casino.
The Mac address would be more interesting, so fowi can at least rule out
that the game was played from his PC/laptop or similar.
The casino can also see which device was used for gambling.
Good luck!
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20000 euro real money balance simply gone (delorocasino)
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20000 euro real money balance simply gone (delorocasino)
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Then you should quickly check who's in there. The hack may have started from your area. And of course change your access data. You can set Firefox to close all windows and delete the history as soon as you close the browser. Check your security settings. For Firefox I recommend the add-ons uBlockOrgin or adguard. Both together also work. Privacy Batcher, Decentral Eyes and Clear URLs. They simply make sure that no trackers, etc. stick to you while you are online. Also check your bookmarks. Have you bookmarked any sites while you were logged in.
I have no recommendation for Chrome. But there are also open source Chronium based browsers like Brave.
I doubt that the casino will be accommodating, there's not much you can do legally anyway. Even if some law firms say otherwise on their pages
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20000 euro real money balance simply gone (delorocasino)
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As hard as that sounds, hook behind and lick a.....
It'll only ruin your head.
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20000 euro real money balance simply gone (delorocasino)
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That speaks for a password change and even if your password is usually stored encrypted in the database in every registration/login process, the admin who has access to the casino's database always has some way to reset your password, he just usually doesn't recognize your legal password, but even that can be decrypted with a little effort, which wouldn't even be necessary to perform such an action
In the end, if a hacker is behind it (don't ask me why someone would go to the trouble of hacking an account to gamble away the balance) the casino could use their data to see if and how a password was changed and if the device and IP match yours, but realistically they won't do anything because why would they do that This circumstance has saved them 20k because the customer is responsible for security himself
If they themselves are behind it, it is easy to fake the IP even in the system so that it looks like it was you, it would be much more interesting what the Provider of the games has for an IP because someone must have connected to the game server but you will certainly not get it easily and you can not rely on a statement from the casino if they get an answer
Therefore, unfortunately, you can't be too sure even through intermediaries because the fact is simply that whoever does something like this in the core certainly does not provide a normal account history
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20000 euro real money balance simply gone (delorocasino)
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I mean it looks anything but serious
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20000 euro real money balance simply gone (delorocasino)
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At some casinos you can see for yourself what device and ip was used to log in, if that doesn't work here just request it
There are also more things than ip and device where you can find out if it was you or someone else
Maybe next time better pay attention to something that there are no limits, because when depositing in Curaçao and Co they have no limit but always with withdrawals
Hope Guru can help you there and get all or part of it
Good luck
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20000 euro real money balance simply gone (delorocasino)
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That's what I thought too 5k tastes good too xD
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