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Topic created on 15th May. 2018 | Page: 1 of 1 | Answers: 6 | Views: 3,837
Schorschi666
Moin moin.
To the first.thank you that it gubt you.
And now to my little question.have me at the wunderino app had registered (before I found you here) and have with little use and no bonus a win of 7000 euros erziehlt.now have yes read here that there are differences what the de and com side at wunderino concerns.i had already tried to make a payout but that was canceled due to a not yet completed identity check.now my question is of course because I am not registered in schleswig holstein, whether I can rather adjust to not receiving the money or my chances are quite good. I am so excited about it

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Daniel
Elite
Since you are not from Schleswig-Holstein, the Malta Gaming Authority is responsible for you in case of problems. However, this is not a disadvantage, rather an advantage, because the German supervisory authority is basically only there to check whether the taxes are paid and no money laundering is carried out. You won't find a contact forum at the SH supervisory authority either and if you have violated the bonus rules, then the SH supervisory authority does just as little as the Malta Gaming Authority.

Since you played without a bonus, in the worst case scenario you have to expect some kind of stalling methods. If they do and there is no reason for it, then you can threaten to go to the MGA and then they will pay out because they know you know what you can do and then they will have to pay out sooner or later anyway. Don't worry about it. If you don't gamble the money again and you didn't violate the terms and conditions, you will also get your money from Wunderino ...

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s****e
You are right, Daniel, but I can complain in SH, while it is quite difficult in Malta
difficult, which you know yourself. Provided I live in SH.

If I sue in SH, then I am practically on the spot, and I can check a lot of things, which I will hardly be able to do in Malta
will hardly be possible. Especially since the costs in Malta increase immensely due to the travel expenses of the lawyer and possibly my own travel expenses
own travel expenses increase immensely.

f**k the SH supervisory authority, but I can sue reasonably!
From therefore it makes quite a difference!

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Daniel
Elite
stkrie wrote on 15.05.2018 at 15:11: You're right, Daniel, but I can sue in SH, while in Malta it is rather
difficult,which you know yourself. Provided I live in SH.

If I sue in SH, then I am practically on the spot, and I can check a lot of things, which I will hardly be able to do in Malta
will hardly be possible. Especially since the costs in Malta increase immensely due to the travel expenses of the lawyer and possibly my own travel expenses
own travel expenses increase immensely.

f**k the SH supervisory authority, but I can sue reasonably!
From therefore it makes quite a difference!

Yes, that is correct. But the lawsuits may not be successful in the end in both countries. But if you have not violated the T&C's and the casino simply does not pay out, then you can get your money through the MGA. Here is an example where the casino ended up paying out the win of 160,000€: https://www.gamblejoe.com/news/merkur-casino-verweigert-auszahlung/

Well it wasn't the MGA, it was the Isle of Man Gambling Commission. But it was also not Schleswig-Holstein.

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Schorschi666
What do you think how long does such a Verification take? Have Monday perso and ne invoice sent.more wanted the first time not.do you think that's it? or can I already look out more documents?

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Daniel
Elite
Schorschi666 wrote on 15.05.2018 at 19:31 clock: What do you think how long does such a Verification? Have Monday perso and ne invoice sent.more wanted the first time not.do you think that's it? or can I look for me already times more documents out?

I think that should be it.

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Schorschi666
New problem occurred and help needed.
I have stupidly entered a place in my contact data which contains the same zip code but only a small village near me is. (Full Stupid that I have not noticed).
ne message to wunderino that I want to change my contact data I have also already sent off, only I know exactly that I can set myself up in view of the ongoing Verification rather on a non-passing of this.
now I need but times please help regarding further steps that are waiting for me and which concern my situation.
(there are 10,000 euros on the account for which I want to fight in any case)

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