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Deposit and withdrawal methods: Wunderino has blocked account and does not pay out (Page 3)

Topic created on 02nd Jan. 2020 | Page: 3 of 12 | Answers: 111 | Views: 44,243
v****2
Thomas-HGN wrote on 02/01/2020 at 14:55: I deposited from my sole account about 10,000 and from our joint account about 2,500 and then all at once won !!! Awesome amount of money. Also wanted to withdraw to my account again but then came the mails: withdrawal canceled I should verify me he... I did and then account was blocked because of Deposit from my wife's account.
Then I should verify my wife and I have also done but now only come mails that it now takes....!!!

Do you think I will get the win?
Or at least the 15,000 euros again? Because over 10,000 were yes from my account...!!! Not that they simply retain...?!?

so the 10000 you have gambled away you will with sicherheiht not see again
because you have now lost quite regular...point

to the second deposit and your win I can tell you that it is in the
generally forbidden to deposit money from accounts or cards or other sources
that are not in your name. I do not know the terms and conditions of
wunderino but since they refuse the payout it seems to be forbidden for them
it seems to be forbidden by them. now it depends on how accommodating wunderino is
so that you at least get your deposit refunded...for your winnings
i see allerding schwartz

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gnadenlows
Visitor
vomvom12 wrote on 02.01.2020 at 22:54
so the 10000 you have gambled away you will certainly not see again
because you have lost the now times quite regular...point

to the second Deposit and your win I can tell you that it is in general
generally forbidden to deposit money from accounts or cards or other sources
that are not in your name. I do not know the terms and conditions of
wunderino but since they refuse the payout it seems to be forbidden for them
it seems to be forbidden by them. now it depends on how accommodating wunderino is
so that you at least get your deposit refunded...for your winnings
i see allerding schwartz

Some casinos block until the KYC is completely through in the withdrawal process
If you have a joint account, she has the same last name - I see this less as a complication. But still, that is then up to the clerk and the OC regulations

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Aulinchen
Rookie
If you only have power of attorney over the account, I would go with your wife to the bank tomorrow and convert the account into a joint account. So that both of you are e.g. on account statements. No idea if this works. But it is worth a try

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Kleinkariert
Expert
The only thing that helps is patience and regular inquiries, e.g. every 2-3 days. Some cases turned out well and some not.

Something will turn out in the end. In no case simply give up. Was however reckless behavior since one gives thereby the control to the casino.

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Thomas-HGN
Rookie
First of all thank you for all the replies... I will keep you updated...!!!!

How long can something like this drag on ????

Best regards

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Thomas-HGN
Rookie
Wunderino has just written that the 2500 euros from joint account will be credited again and that all other funds will be withheld, because I wrote that I even often play together with my wife...

On it they have made that I have allegedly give her access to my account I this would be forbidden...!!!

I have only written that I play together with my wife... she never had the access data...!!!!

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novoliner162
Experienced
Thomas-HGN wrote on 02.01.2020 at 14:12: It's really unbelievable that I win nothing with the first 10,000 euros and then suddenly almost 70,000 euros....!!! Now they do not want to pay it out because of foreign account... we are really desperate !!!

... I had yesterday exactly the same

although only in the 3-digit range (300 €) but everything to 1.70 runtergerockkt and then came a full screen at nem amatic slot then it went on 40 cents upwards towards 500 € na if so shitty runs pay out....

wunderino is already a rascal casino

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Thomas-HGN
Rookie
I hard over 80 tsd. Won and at 68 tsd made a stop and now comes something like this...?!!?

I have only shouted that I play my wife together or she beside seat but she never had access to my acoount...!!!

What can I do now???

In the mail from Wunderino says that the money from our joint account will be returned but all other funds will be withdrawn and the account can never be reactivated...!!!

Is there any chance at all now ???

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novoliner162
Experienced
short feedback......

must say that wunderino in the last 3 months but for me belong to the number 3

the Deposit and withdrawal methods are made for me Trustly and since short I did not even know that there is a separate payment method

pay only with wunderino bank transfer (onlinebanking) !!! have otherwise everywhere problems with Sofortbanking

AND THE BEST IS THE PAYMENT by PAYSAFE

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Anonym

MisterL wrote on 02.01.2020 at 16:32: man wie kann man nur bei diesen casino um solche summen zocken

there are so many good ones, but wunderino is definitely not one of them

Hyperino sounds good!

With Hyperino I also have only problems, my Verification is not processed, my money I can not bring to payout, is posted every time back to my player account.verification is not processed, money parks and gets unfortunately no boy, so both casinos are not recommended.

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