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Deposit and withdrawal methods: Wunderino has blocked account and does not pay out (Page 11)

Topic created on 02nd Jan. 2020 | Page: 11 of 12 | Answers: 111 | Views: 44,401
Rebbi
So the state of affairs is that no matter what I write (by email) they mean that they refund me the stake.
The win of 4000 euros they keep and block my account.
What a dump.
I have emailed the Mga Malta and another regulatory authority in Malta.
Let's see if this comes out.
Does anyone have any idea how I can make them pressure?
Lawyer will bring nothing or?

Thanks for your tips

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gamble1
Icon
Rebbi wrote on 20.06.2020 at 23:42: So state of affairs is that no matter what I write (by email) they mean that they refund me the stake.
The win of 4000 euros they keep and block my account.
What a dump.
I have emailed the Mga Malta and another regulatory authority in Malta.
Let's see if this comes out.
Does anyone have any idea how I can make them pressure?
Lawyer will bring nothing or?

Thanks for your tips

If nerven brings nothing and the attention to the publication in forums can not do much you have unfortunately against the Agb's and thus against the contract concluded with the casino violated there can not get the best lawyer in the world more than your stake out

If it were a joint account you could try on the rail what but it is not or?

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Rebbi
No it belongs to my husband
So when you win they take it away from you.
And if you lose no one cares.
Well, I'll keep on bugging them.
That they have no interest in keeping their players is awesome.

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Anonym

Rebbi wrote on 06/18/2020 at 00:09: Hello,

I also have a problem at Wunderino.
Since I unfortunately did not take it so seriously to read the Agb I have the following problem.
I have deposited from my husband his account, since I had no coal on mine.
Now I have won 4200 euros and they do not want to pay it out because I have not used my account.
I have been waiting for an answer from the financial department for about 2 weeks.
Support already 6 times written to and about 4 emails.
Can anyone help me?
Do I have any chance at all?

I am certainly not pro Wunderino, but why on earth again and again this error? How often do you read this here and again and again users do this. Then you do not need to hope and build on a lawyer (nonsense anyway) or on the MGA.

And goodwill in individual cases.....well....I find there also not good, because all should be treated equally

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gamble1
Icon
inconceivable wrote on 06/21/2020 at 11:24 AM

I am certainly not pro Wunderino, but why on earth over and over again this mistake? How often do you read this here and again and again users do this. Since one needs then also not on nen lawyer (anyway nonsense) or on the MGA hope and build.

And goodwill in individual cases.....well....I find there also not good, because all should be treated equally.

Understand what you mean but many people just do not think at this moment I pay some things out of habit with the account of my partner no casino bets but just to clarify how it can be a certain routine to have in it

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Rebbi
So since I pay with my husband's card every day, it has been completely normal for me to do the same at the casino.
And if you are honest, it is so that of 100 people maybe 2 read through the Agbs out of boredom.
I find that such a rule from the Agbs should, if one is married but the name and address everything is the same. Especially if the partner has a power of attorney.

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wettibernd
Expert
The casino is a real shit store. They can use the 4K to broadcast a few nice commercials on German television

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upola
Legend

Rebbi wrote on 26.06.2020 at 09:59: So since I pay every day with my husband his card, it has been completely normal for me to do the same at the casino.
And if you are honest it is so that from 100 people maybe 2 read through the agbs out of boredom.
I find that such a rule from the Agbs should, if one is married but the name and address everything is the same. Especially if the partner has a power of attorney.

And they hope that many do not read the terms and conditions.

But you see how important it is to read the terms and conditions...then you would get your money now.

@wettibernd
You know exactly that it is so with almost all casinos...are all the shit stores.
Sure Wunderino is a shit store, but not for that reason.

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Rebbi
Unfortunately, I fell for the store through the advertising.
I know that it was rash and I have left them the control.
But for me it is 100% fraud if you can Deposit 7 times from a third party account and when paying out, they no longer want to know you. So this is a rip off

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FalkeSK
Moin Moin,

so I can fully understand you.
This is my first posting otherwise always read quietly and secretly.

But my recommendation is:
Compile everything that was communicated and make that as a protocol.
Then send the collected things to the MGA.
At the same time, contact a lawyer in Malta who specializes in casinos.
You don't have to fly there. First consultation is usually also possible on the phone.

If he gives you the prospect that it could work, then take the German embassy in Malta into the bot and explain your plans to them.
The embassy also helps with legal disputes with Germans.

You should be present at the court.

Second possibility would be the motto They come you stupid and it borders on fraud?
If you are of this opinion, then I would leave no stone unturned and rip them off as well.
How?
Quite simply !

If it is only a power of attorney and not a joint account, then go to the house band and make it a joint account!
Then wait 1 day and then go back to the house bank and say the joint account should now be transferred only to you so that in the end your name is listed as account holder!
Sounds adventurous but honestly what else do you have to lose except the 80k?

I would set all levers in motion for this sum.

And honestly to all those who write here "well, you should have read the terms and conditions"
To them I can say I generally read all the terms and conditions and do not need 10 minutes because I now know what to look for.
I am pretty sure that those who read the terms and conditions in casinos have not even opened the terms of use for this forum.

I keep my fingers crossed that it works!

Greetings
FalkeSK

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