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Deposit and withdrawal methods: Wunderino 5000€ ! Safe or not ? (Page 2)

Topic created on 01st Mar. 2020 | Page: 2 of 3 | Answers: 22 | Views: 6,276
Justinvipe

Wunderino 5000€ ! Safe or not ?

2nd Mar. 2020, at 12:36 am CET#11
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Falko wrote on 02.03.2020 at 00:29

What do they actually mean by a foreign payment method that they have blocked and what should be these 50 euros that were refunded ? You have but only 10 euros deposited with the Paysafekarte


I don't know... I don't understand anything anymore, I just want my money, that's all. They probably make millions of Euros and cry about withdrawals. This is so brazen, none of them help their customer services or can do anything. i sent 100 emails back and forth and still no helpful answers. Does anyone know if you can file a lawsuit?

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Kleinkariert
Expert

Wunderino 5000€ ! Safe or not ?

2nd Mar. 2020, at 12:47 am CET#12
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Justinvipe wrote on 02/03/2020 at 00:36
I don't know...I don't understand anything anymore, I just want my money nothing more. They probably make millions in euros and howl around at payouts. This is so brazen, none of them their customer services help or can do anything. i sent 100 emails back and forth and still no helpful answers. Does anyone know if you can file a lawsuit?

Arbitration for Wunderino is https://eadr.org/de/ and if that does not help then the MGA. These are the contact points you should use for something like this. As long as you only talk to Wunderino nothing will happen.

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Justinvipe

Wunderino 5000€ ! Safe or not ?

2nd Mar. 2020, at 01:25 am CET#13
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Kleinkariert wrote on 02.03.2020 at 00:47
Arbitration board for Wunderino is https://eadr.org/de/ and if that doesn't help then the MGA. Those are the places to go for something like this. As long as you only talk to Wunderino nothing will happen.

I have now submitted a request to eadr.org so they will take care of it. Thanks for the info. I will keep you updated.

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gamble1
Icon

Wunderino 5000€ ! Safe or not ?

2nd Mar. 2020, at 01:36 am CET#14
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It could also be that as unlikely as it may be simply a mistake happened

Because what wunderino writes there makes all no sense either you tell what wrong or Wunderino

I think it is quite good that the office now takes care of it then a mistake in the communication can be excluded

good luck to you and report times if something happens

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T****i

Wunderino 5000€ ! Safe or not ?

2nd Mar. 2020, at 02:06 pm CET#15
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You are just mega lucky that they have written to you, for whatever reason, that they have paid out the money to your account.

Normally, they do not pay out any wins for violations of terms and conditions.

But with this promise you have them on the bag.

1. Check if they even have your bank details. And whether they are correct.
If so
2. Call your bank and ask if they have refused to accept the transfer because of the authorities' guidelines.
If no
3. threaten the support that you go to the press with it.
Worst thing that can happen to a casino is bad press.
4. turn here to the admin and mga.

Lawyer can knicken, because everything is illegal

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Justinvipe

Wunderino 5000€ ! Safe or not ?

3rd Mar. 2020, at 02:21 am CET#16
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I have received a new email:

Hi Justin,

thank you for your message.


Please note that we understand your concern, but there is absolutely no need to panic as there is nothing that cannot be fixed.

We have investigated the case and would like to inform you that the withdrawal of 4949.84 EUR that we processed on 19.02.2020 never left our system due to technical reasons.

The issue has been resolved and the money is on its way to you as we have requested a new withdrawal today. You should receive the full amount in your bank account within 1 to 5 banking days.

Again, please do not panic, calm down and check your bank account tomorrow or the day after or maybe in three days? Depending on your bank you will find the money in your account very soon

I wish you a pleasant evening and if you have any further questions, please do not hesitate to contact us again!

------------

If this is true I should have my money soon.

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T****i

Wunderino 5000€ ! Safe or not ?

3rd Mar. 2020, at 08:36 am CET#17
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Justinvipe wrote on 03/03/2020 at 02:21: I got a new email:

Hi Justin,

thank you for your message.


Please note that we understand your concern, but there is absolutely no need to panic as there is nothing that cannot be fixed.

We have investigated the case and would like to inform you that the withdrawal of 4949.84 EUR that we processed on 19.02.2020 never left our system due to technical reasons.

The issue has been resolved and the money is on its way to you as we have requested a new withdrawal today. You should receive the full amount in your bank account within 1 to 5 banking days.

Again, please do not panic, calm down and check your bank account tomorrow or the day after or maybe in three days? Depending on your bank you will find the money in your account very soon

I wish you a pleasant evening and if you have any further questions, please do not hesitate to contact us again!

------------

If this is true I should have my money soon.


80% true and 20% bold-faced lie I would speculate...

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G****e

Wunderino 5000€ ! Safe or not ?

3rd Mar. 2020, at 11:28 am CET#18
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Justinvipe wrote on 03/03/2020 at 02:21: I got a new email:

Hi Justin,

thank you for your message.


Please note that we understand your concern, but there is absolutely no need to panic as there is nothing that cannot be fixed.

We have investigated the case and would like to inform you that the withdrawal of 4949.84 EUR that we processed on 19.02.2020 never left our system due to technical reasons.

The issue has been resolved and the money is on its way to you as we have requested a new withdrawal today. You should receive the full amount in your bank account within 1 to 5 banking days.

Again, please do not panic, calm down and check your bank account tomorrow or the day after or maybe in three days? Depending on your bank you will find the money in your account very soon

I wish you a pleasant evening and if you have any further questions, please do not hesitate to contact us again!

------------

If this is true I should have my money soon.


Fits. Have fun with the coal 😃💪

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gamble1
Icon

Wunderino 5000€ ! Safe or not ?

3rd Mar. 2020, at 01:03 pm CET#19
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Justinvipe wrote on 03/03/2020 at 02:21: I got a new email:

Hi Justin,

thank you for your message.


Please note that we understand your concern, but there is absolutely no need to panic as there is nothing that cannot be fixed.

We have investigated the case and would like to inform you that the withdrawal of 4949.84 EUR that we processed on 19.02.2020 never left our system due to technical reasons.

The issue has been resolved and the money is on its way to you as we have requested a new withdrawal today. You should receive the full amount in your bank account within 1 to 5 banking days.

Again, please do not panic, calm down and check your bank account tomorrow or the next day or maybe in three days? Depending on your bank you will find the money in your account very soon

I wish you a pleasant evening and if you have any further questions, please do not hesitate to contact us again!

------------

If this is true I should have my money soon.


So I know the nice store not at all so objective and reassuring

Have really had mega luck

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Justinvipe

Wunderino 5000€ ! Safe or not ?

3rd Mar. 2020, at 01:47 pm CET#20
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I just got my money transferred! 😍😍😍
Do not know why but now I'm afraid that the bank takes the money again or so because it is such a large amount?

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