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Deposit and withdrawal methods: Winnersmagic Cashout Problem

Topic created on 11th Mar. 2019 | Page: 1 of 1 | Answers: 7 | Views: 2,583
JohnnyCash1900

Winnersmagic Cashout Problem

11th Mar. 2019, at 05:48 pm CET#1
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Nobody has liked this post so far
Hello people

i started playing on the website "Winnersmagic.com" a few weeks ago. After a good start and over 3500 € plus and frustration because I wanted too much, I finally arrived at about 500 € Deposit + 275 bonus and at the end of a payout of 1300 €. After the usual documents came last week then a mail with:

we will contact you regarding your pending withdrawal for your Winners Magic account.

We would like to inform you that your current pending withdrawal has been declined.
According to our bonus policy, wagers placed on specific games do not count towards wagering requirements. If the play bonus is wagered on a game that does not affect Wagering requirements, we reserve the right not to pay out any amounts in excess of a player's original deposit to the player.
Please note that due to our terms and conditions, void wins have been declared void and the original deposit returned to your account


The 1st passage can be found in the Bonus T&C's as with most other casinos, but the 2nd passage is not on the website in any other form either.

1250 € were thus simply canceled and removed from my account, only 50 € they have left me, for whatever reason

Have you ever had such a case? Yes the side knows nobody, however I had with the MA and also with the availability of the plays good experiences made.

Thanks and greetings sends you

Johnny

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Anonym

Winnersmagic Cashout Problem

11th Mar. 2019, at 09:23 pm CET#2
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Nobody has liked this post so far
Have violated bonus policy by playing slots that are not allowed to be played with bonus.

This post has been translated automatically

Anonym

Winnersmagic Cashout Problem

11th Mar. 2019, at 09:29 pm CET#3
1 Like

Liked this post: M****a
Seriously. Why would anyone be so stupid as to play at a casino like this.... There are dozens of reputable casino sites. Sites, but from this I have never heard

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JohnnyCash1900

Winnersmagic Cashout Problem

12th Mar. 2019, at 10:12 am CET#4
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I don't know if I'm stupid for playing on a website you don't know. For example, I have had the biggest problems with Rizk, with which I even had to sue the money by lawyer, but that's not the point here. What else can I do, except like Rizk at the end even talk to the Gaming Authority threaten or switch on to get my money?

I have only played a few rounds of Live Roulette, which according to the Bonus terms and conditions belongs to the "prohibited games" Wolf Gold and Jumanji, which both do not fall under the guidelines. Roughly speaking, I have achieved about 90% of the turnover on allowed slots.

I actually thought this forum was for adults and not for children who like to insult anonymously


This post has been translated automatically

upola
Legend

Winnersmagic Cashout Problem

12th Mar. 2019, at 10:32 am CET#5
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JohnnyCash1900 wrote on 12/03/2019 at 10:12 am: I don`t know if I`m stupid for playing on a website you don`t know. For example, I have had the biggest problems with Rizk so far, with which I even had to sue for the money by lawyer, but that`s not what this is about. What else can I do, except like Rizk at the end even talk to the Gaming Authority threaten or switch on to get my money?

I have played except for a few rounds of Live Roulette which according to the Bonus terms and conditions to the "prohibited games" belongs only Wolf Gold and Jumanji, which both do not fall under the guidelines. Roughly speaking, I have achieved about 90% of the turnover on allowed slots.

I actually thought this forum was for adults and not for children who like to insult anonymously



You have claimed the money from Rizk? That is definitely not true.

Why don't you tell us how you did it?

Many people here would certainly be interested.

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JohnnyCash1900

Winnersmagic Cashout Problem

12th Mar. 2019, at 11:13 am CET#6
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Sue was the wrong word - sorry for that - my brother-in-law is a lawyer for international law and has obtained the payment via the Malta Gambling Authority after eternal back and forth. They wanted me to solve the problem on my own and after several screenshots and a letter from my brother-in-law they finally started to help. Of course I can't say if Rizk finally changed their mind because of the lawyer or the authority. By the way, it was about "only" 650 €

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Neon2018
Visitor

Winnersmagic Cashout Problem

16th Mar. 2019, at 03:41 am CET#7
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Dear Johnny, unfortunately, I have to say that now but forbidden is forbidden hanen that do not stand in vain inside.


In my opinion, you can only hope for kulanz of the casino.

My Tip do not talk to the Live Chat brings the rule anyway nix.

Write an email directly to the financial department try to express yourself factually and wistfully.

If they have a good day and you get to the right person, you might get something out of it, otherwise if that's not going to happen, then you'll usually at least be credited for the amount you paid in.

I hope this could help you.

Too bad that this is the only helpful tip here in the thread.

Is just sad that so many spinner here in forum are only can insult.

Wish you a nice day

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Anonym

Winnersmagic Cashout Problem

16th Mar. 2019, at 10:35 am CET#8
1 Like

Liked this post: Anonym
JohnnyCash1900 wrote on 12/03/2019 at 10:12 am: I don`t know if I`m stupid for playing on a website you don`t know. For example, I have had the biggest problems with Rizk so far, with which I even had to sue for the money by lawyer, but that`s not what this is about. What else can I do, except like Rizk at the end even talk to the Gaming Authority threaten or switch on to get my money?

I have played except for a few rounds of Live Roulette which according to the Bonus terms and conditions to the "prohibited games" belongs only Wolf Gold and Jumanji, which both do not fall under the guidelines. Roughly speaking, I have achieved about 90% of the turnover on allowed slots.

I actually thought this forum was for adults and not for children who like to insult anonymously



You admit that you have violated the bonus policy and you want to go to the
the Gaming Authority to get your money back, even though you know you are in the wrong?

We do not need to discuss the bonus policy. Before you claim a bonus and Deposit $500, you should take the time to read the guidelines

Hope this is a lesson for you

This post has been translated automatically

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