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Deposit and withdrawal methods: What's going on with Trustly? (Page 3)

Topic created on 14th Sep. 2019 | Page: 3 of 4 | Answers: 33 | Views: 12,696
datarippa
Visitor

What's going on with Trustly?

16th Sep. 2019, at 08:59 pm CEST#21
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With me it was today at the casino account. 5min it was gone. (250€)

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Carmilies
Top Member

What's going on with Trustly?

17th Sep. 2019, at 02:57 am CEST#22
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I can only agree with Bella!
I also received a helpful reply within a few hours of contacting customer service
Almost exactly with your feedback, my Deposit was then also found in the casino account

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Nick1895
Expert

What's going on with Trustly?

18th Sep. 2019, at 09:58 am CEST#23
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It works fine for me again!

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herminator71

What's going on with Trustly?

18th Sep. 2019, at 03:14 pm CEST#24
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same problem, it's really annoying. The basic idea is really good. Too bad

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Comingsoon19
Experienced

What's going on with Trustly?

20th Sep. 2019, at 02:40 pm CEST#25
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So I also have massive problems with them. Have made a withdrawal on 16.09 in the Casino Club via Trustly. This was also transferred directly on 16.09 from the casino. Unfortunately, so far still nothing arrived on my account. So far this took less than 24 hours. Have now contacted Trustly first after the casino assured me again that everything was instructed there on 16.09

Really annoying so what. Bin yes times curious what comes with rum.

VG

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Comingsoon19
Experienced

What's going on with Trustly?

20th Sep. 2019, at 11:26 pm CEST#26
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Brief Update:

After I contacted the support of Trustly in English came relatively quickly an answer that they need the 10 digit order ID from the casino. Unfortunately, this was not on any receipt. At least not 10 digits. I then contacted the casino and they gave me the order ID with the note that the payment was processed on 16.09 with them in any case ready and the money should already be with me.

Well, I then gave Trustly the order ID and got as an answer that there is no transaction to find. This went back and forth and so far I'm not really smarter. Then I got a transaction number from the casino but Trustly could not find anything. Will wait for Monday / Tuesday but apparently there is powerful what went wrong with the payout.

Will inform you

VG and a great WE you

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Nick1895
Expert

What's going on with Trustly?

23rd Sep. 2019, at 10:32 am CEST#27
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Over the weekend, the Volksbank switched the system to the new procedure. Since today, you can log back into online banking. However, neither Sofort / Trustly ... always comes the error message "Connection to the bank failed". Does anyone have any suggestions?

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Anonym

What's going on with Trustly?

25th Sep. 2019, at 04:39 pm CEST#28
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However, withdrawals via Trustly run normally or are you aware of any problems in this regard? I have pending withdrawals from two sites that normally processed within minutes and the money arrived in my account, but now it drags. Of course, it could be that it was not processed, but the last - let's say 20 - withdrawals have expired quasi instantaneously and am therefore puzzled.

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Falko
Icon

What's going on with Trustly?

25th Sep. 2019, at 04:49 pm CEST#29
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manzan0 wrote on 09/25/2019 at 16:39: But withdrawals via Trustly are running normally or are you aware of any problems in this regard? I have pending withdrawals from two sites that normally processed within minutes and the money arrived in my account, but now it drags. Can of course also be that it was not processed bluntly, but the last - let's say 20 - payouts have expired quasi instant and am therefore puzzled.

So I have requested a withdrawal with Trustly last night at Videoslots and it is already on my account. Lets determined the casino with you this time a little more time with the processing

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Stromberg
Legend

What's going on with Trustly?

25th Sep. 2019, at 08:32 pm CEST#30
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Moin. I just wanted to request a withdrawal, the only option that is displayed to me is trusty. I have also otherwise always used in the casino, because I always Deposit by psc. So far I had to enter only the Iban or it was stored in the account and could pay out.
Now I get the message, I would probably use it for the first time and should select the account in online banking. So far so bad, I do not use online banking. The support says it should still work without an account, otherwise I should ask trusty... What should they tell me?
Does anyone else have this problem?

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